2019 TESLA MODEL S Unknown Or Other Problems
4 NHTSA complaints on file
Unknown Or Other Issues in the 2019 TESLA MODEL S
4 unknown or other complaints have been filed with NHTSA for the 2019 TESLA MODEL S. Of these, 1 involved a crash, 0 involved a fire, and 0 resulted in injury.
4
Complaints
1
Crashes
0
Fires
0
Injuries
0
Deaths
All Unknown Or Other Complaints
On [XXX] at approximately 1230 pm my husband loaded my [XXX] child into the car. He shut the door then tried to open the driver site door. At that time the inside the car was 93 degrees. The car shut off. Telsa customer support was contacted multiple times. My husband expressed the urgency multiple times that there was a child under [XXX] who was stuck. There was no urgency with Telsa. We were told to contact 911 if we wanted to get our child out. There is no way to manually open the tesla model S door from the outside. At approximately 1300 911 was dispatched and the window was broken at 1330. The internal temperature of the car was approximately 110 F. She was assessed by the firefighers and determined that she did not need to go to the hospital for observation as my husband is a medical professional...
On[XXX], at approximately 6:30 PM while I was driving my 2019 Tesla Model S in Fort Lee, NJ. While navigating through congested traffic and executing a right turn from [XXX] on a green light, the auto-pilot system was not using, my vehicle unexpectedly experienced sudden acceleration. Despite my immediate attempts to pump the brakes, the car failed to decelerate, resulting in a collision with a small bus at its rear side. Subsequently, the car continued at full speed, colliding with three additional vehicles before finally coming to a stop. Under such impact, no air bags opened. I would greatly appreciate further investigation and assistance in understanding the cause behind this sudden acceleration, as it not only endangered my safety but also resulted in damage to multiple vehicles. I do have a Police Report but cannot upload to this report, please let me know how to submit the report (Fort Lee...
NHTS COMPLAINT ENTRY 2020-08-07 NARRATIVE SECTION: ON TWO SEPARATE DAYS WHILE DRIVING MID-MORNING OR MID-DAY IN A STRAIGHT TRAJECTORY ON SMOOTH AND LEVEL ROAD SURFACE AND NOT BRAKING BOTH THE DRIVER'S AND THE CENTER CONSOLE'S DISPLAY AND TOUCH PANEL, RESPECTIVELY, SIMULTANEOUSLY TURNED COMPLETELY BLACK SO AS TO DISPLAY NOTHING, JUST A COMPLETELY BLANK, BLACK PANEL. THE FIRST OCCASION WAS ON A HIGHWAY AT APPROXIMATELY 55 MPH SPEED. THE SECOND OCCASION WAS ON A RESIDENTIAL STREET AT APPROXIMATELY 40 MPH SPEED. THE DISPLAYS RETURNED IN THE SAME MANNER AS FROM A SYSTEM REBOOT. HOWEVER, THE SYSTEM REBOOT APPEARED TO OCCUR INDEPENDENT OF MY EFFORTS TO INDUCE A SYSTEM REBOOT. I WAS HOLDING DOWN THE TWO OPPOSITE SIDE STEERING WHEEL BUTTONS IN THE USUAL WAY FOR A SYSTEM REBOOT, BUT THERE WAS NO RESPONSE WITHIN THE EXPECTED INTERVAL OF PERHAPS 10 TO 20 SECONDS. THE SYSTEM REBOOTED WITHIN A MINUTE, SEEMINGLY ON...
ELECTRICAL PROBLEM ASSOCIATED WITH SOFTWARE UPDATE 2019.28.2 320FBAO. DOWNLOADED UPDATE AND FOLLOWING UPDATE ONE COULD HEAR SOLENOIDS OPENING & CLOSING FOLLOWED BY LEFT DAY TIME RUNNING LIGHT ILLUMINATING FOLLOWED BY RIGHT. DID A SOFT AND HARD RESET AND FACTORY RESET TO NO AVAIL. TOOK CAR INTO SERVICE CENTER AND UPDATE REMOVED AND TOLD TO RE ENTER UPDATE WHEN HOME. RE INSTALLED UPDATE AND SAME THING OCCURS. SPENT OVER AN HOUR TRYING TO FIND A NUMBER TO CALL TO TALK TO SOMEONE ABOUT THE PROBLEM. ON CHAT LINE TOLD TO DO ANOTHER HARD RESET AND THEN WAS DISCONNECTED. ATTEMPTED TO REESTABLISH A LINE OF COMMUNICATION WHICH IS VIRTUALLY IMPOSSIBLE. FINALLY, SENT AN EMAIL ASKING FOR HELP AND JUST RECEIVED THE PROVERBIAL WE RECEIVED YOUR MSG. AFRAID TO DRIVE THE CAR AND WORRIED THAT POSSIBLE FIRE MAY OCCUR. TESLA CUSTOMER SUPPORT IS NEXT TO NONE. OCCURRENCES WERE IN THE GARAGE WITH AND...
Other 2019 TESLA MODEL S Problem Areas
Forward Collision Avoidance Adaptive Cruise Control
8 complaints
Suspension
8 complaints
Service Brakes
7 complaints
Forward Collision Avoidance Automatic Emergency Braking
4 complaints
Steering
4 complaints
Electrical System
3 complaints
Forward Collision Avoidance Warnings
3 complaints
Power Train
3 complaints
Vehicle Speed Control
3 complaints
Visibilitywiper
3 complaints
Air Bags
2 complaints
Exterior Lighting
2 complaints
Lane Departure Assist
2 complaints
Structurebody
2 complaints
Wheels
2 complaints
Back Over Prevention Rearview System Braking
1 complaint
Back Over Prevention Warnings
1 complaint
Electrical Systemhorn
1 complaint
Electronic Stability Control Esc
1 complaint
Engine
1 complaint
Lane Departure Blind Spot Detection
1 complaint
Latcheslockslinkages
1 complaint
Latcheslockslinkagestrunk Lidlatch
1 complaint
Latcheslockslinkagestrunk Lidlatchemergency Mechanical Release
1 complaint