2013 SUBARU XV CROSSTREK — Problems, Recalls & Safety Data

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N/A

Safety Rating

133

Owner Complaints

9 Crashes 3 Fires

2

Recalls

ACTIVE RECALL

37

Service Bulletins

0

Investigations

Overview of the 2013 SUBARU XV CROSSTREK

The 2013 SUBARU XV CROSSTREK has received a total of 133 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with ENGINE AND ENGINE COOLING:ENGINE, EQUIPMENT, ELECTRICAL SYSTEM. 37 technical service bulletins have been issued by Subaru of America, Inc. for this model year. The most commonly reported problems involve the Engine (34 complaints), Power Train (20 complaints), and Unknown Or Other (18 complaints).

Recalls for the 2013 SUBARU XV CROSSTREK

NHTSA has recorded 3 recalls for the 2013 SUBARU XV CROSSTREK, potentially affecting up to 260,372 vehicles.

Recall 18V772000 — ENGINE AND ENGINE COOLING:ENGINE

| 165,534 vehicles affected

Defect: Subaru of America, Inc. (Subaru) is recalling certain 2012-2014 Subaru Impreza, 2012-2013 Impreza Stationwagon, 2013 Subaru BRZ, XV Crosstrek and Toyota Scion FR-S vehicles. The engine valve springs in these vehicles may fracture causing an engine malfunction or a possible engine stall.

Consequence: An engine stall can increase the risk of a crash.

Remedy: Subaru will notify their owners. Toyota will notify the FR-S owners. Dealers will replace the valve springs, free of charge. The recall began December 26, 2018. Subaru owners may contact Subaru customer service at 1-844-373-6614, Toyota owners may contact the...

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Recall 13V061000 — EQUIPMENT

| 47,419 vehicles affected

Defect: Subaru is recalling certain model year 2010-2012 Legacy and Outback vehicles equipped with an automatic or CVT transmission and an Audiovox remote engine starter (RES) accessory, certain model year 2012-2013 Impreza vehicles equipped with a CVT transmission and an Audiovox remote engine starter (RES) accessory, and certain model year 2013 XV Crosstrek vehicles equipped with a CVT transmission and an...

Consequence: The engine may inadvertently start and run for up to fifteen minutes. The engine may continue to start and stop until the fob battery is depleted, or until the vehicle runs out of fuel. If the vehicle is parked in an enclosed area, there is a risk of carbon monoxide build-up which may cause headaches, dizziness or, in extreme cases, unconsciousness and/or asphyxiation.

Remedy: Subaru will notify owners, and dealers will replace the RES key fobs, free of charge. The recall began on April 22, 2013. Owners may contact Subaru at 1-800-782-2783 for more information.

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Recall 13V061000 — ELECTRICAL SYSTEM

| 47,419 vehicles affected

Defect: Subaru is recalling certain model year 2010-2012 Legacy and Outback vehicles equipped with an automatic or CVT transmission and an Audiovox remote engine starter (RES) accessory, certain model year 2012-2013 Impreza vehicles equipped with a CVT transmission and an Audiovox remote engine starter (RES) accessory, and certain model year 2013 XV Crosstrek vehicles equipped with a CVT transmission and an...

Consequence: The engine may inadvertently start and run for up to fifteen minutes. The engine may continue to start and stop until the fob battery is depleted, or until the vehicle runs out of fuel. If the vehicle is parked in an enclosed area, there is a risk of carbon monoxide build-up which may cause headaches, dizziness or, in extreme cases, unconsciousness and/or asphyxiation.

Remedy: Subaru will notify owners, and dealers will replace the RES key fobs, free of charge. The recall began on April 22, 2013. Owners may contact Subaru at 1-800-782-2783 for more information.

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Owner Complaints for the 2013 SUBARU XV CROSSTREK

133 complaints have been filed with NHTSA for the 2013 SUBARU XV CROSSTREK. Below is a breakdown by vehicle component.

Most Recent Complaints

#11705923 | AIR BAGS | | N/A miles Crash 1 Injury
I was t-boned on 11/7 on the driver side door of the car. My car is totaled and the airbags, knee and curtain did not deploy and I was hit almost dead on on the B pillar. Unknown if the problem has been reproduced by the dealer.My knee is still hurting from the accident and my head smacked the frame.The vehicle has not been inspected by the manufacturer, but has by police, insurance, and others. All said the airbags should have deployed. There were no warning lights or otherwise to notify me that the airbags would not work.
#11684352 | ENGINE | | N/A miles
The engine stalled unexpectedly during operation. I noticed a sudden loss of power, and the vehicle shut off without warning. This has happened more than once, posing a safety concern.
#11664303 | ENGINE | | N/A miles
THE ENGIN MALFUNCTIONED. MY SAFETY AND THE SAFETY OF OTHERS WAS AT RISK BECAUSE WHEN AN ENGIN FAILS WHILE DRIVING IT CAN CAUSE A SERIOUS CRASH. THE VALVE SPRING WHICH IS LOCATED INSIDE THE ENGIN OF THE VEHICLE DID FRACTURE WHICH RESULTED IN THE ENGIN STALLING WHILE DRIVING AND WAS NOT ABLE TO BE RESTARTED. AN ENGIN STALL WHILE DRIVING WILL INCREASE THE RISK OF A CRASH AND SERIOUS INJURY. THERE WERE NO WARNINGS, THE PROBLEM HAS BEEN CONFIRMED BY A SUBARU DEALER SERVICE MANAGER.
#11638232 | AIR BAGS | | N/A miles
The dashboard light says that the airbag is OFF, while it is occupied by a large teenager (over 100lbs) in the Right Front passenger seat. Teenager was buckled into moving vehicle when this concern was observed. Front Right passenger airbag has never been deactivated by owner/driver. Took car to be inspected at a Subaru dealer on 13Aug24, but Subaru techs unable to replicate problem at time of visit and reported no known recall notice for this problem. Since inspection, problem has reoccurred randomly.
#11632206 | ELECTRICAL SYSTEM | | N/A miles
The fan in my car, that controls the heat/air-conditioning, went out causing my windows to fog up since it was raining & I couldn't use the dehumidifier. I couldn't see & had to manually wipe my windshield several times & drive with my hazard lights on in order to get the car home. There were no warning lights on the dashboard. I took the car to a mechanic shop on another day, when they could not find the problem through a diagnostic the mechanic took apart the dashboard & that's when he found the wires connected to the control panel were melting/overheating. He said it was very dangerous because it could cause the car to catch fire. He said he had to leave the wires disconnected to prevent the car catching fire until the wires and control panel could be replaced. When I looked up if others were having the same problem, I found other Subaru Crosstrek owners with the same issue and many of them stated it happened again after replacing the affected parts. The control panel is not a wear-and-tear part so I was told I would have to get it from a Subaru dealership. I have not been able to take it to a Subaru dealership yet due to the weather but the car is available for inspection upon request. It has not been inspected yet by anyone besides my mechanic.

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Safety Rating for the 2013 SUBARU XV CROSSTREK

NHTSA has not yet tested the 2013 SUBARU XV CROSSTREK in its New Car Assessment Program.

Technical Service Bulletins for the 2013 SUBARU XV CROSSTREK

Subaru of America, Inc. has issued 37 technical service bulletins (TSBs) for the 2013 SUBARU XV CROSSTREK. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

17-17-13R — EQUIPMENT

This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system.

07-135-18 — ELECTRICAL SYSTEM

HEV MODELS ONLY. This Service Information bulletin informs of a potentially incorrect display when a DTC is stored in either the Hybrid Power Control Module (HPCM) or in the OBD menu, Mode $02 while retrieving freeze-frame data (FFD). If a DTC is stored in either of these ECMs, a list...

16-112-18R — ELECTRICAL SYSTEM

This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. The cause is contamination of the Park-Range switch internal components

15-201-16 — EQUIPMENT

This Service Information bulletin announces a design change to the retractable portion of the tonneau cover made to address customer concerns of the cover retracting on its own while driving on rough roads. The shape and length (an additional 1mm) of the stoppers on both ends of the brace which...

NAVI- SYSTEM-1 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

GEN I SD CARD NAVIGATION SYSTEM TROUBLE SHOOTING GUIDE

11-149-14R — ENGINE

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

11-149-14R — EQUIPMENT

REPROGRAMMING FILE AVAILABILITY FOR OIL LEVEL DETECTION

1114914R-1 — ENGINE AND ENGINE COOLING

Reprogramming File Availability for Oil Level Detection

11-149-14 — ELECTRICAL SYSTEM:SOFTWARE

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

PM02 — POWER TRAIN:AUTOMATIC TRANSMISSION

ADDITIONS TO REMANUFACTURED TRANSMISSION APPLICATIONS

Showing 10 of 37 technical service bulletins.

NHTSA Investigations for the 2013 SUBARU XV CROSSTREK

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the SUBARU XV CROSSTREK

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Other SUBARU Models

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