NHTSA Complaint #11638232 — 2013 SUBARU XV CROSSTREK

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11638232
Vehicle	2013 SUBARU XV CROSSTREK
Component	AIR BAGS
Date of Incident	August 13, 2024
Date Filed	January 24, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

The dashboard light says that the airbag is OFF, while it is occupied by a large teenager (over 100lbs) in the Right Front passenger seat. Teenager was buckled into moving vehicle when this concern was observed. Front Right passenger airbag has never been deactivated by owner/driver. Took car to be inspected at a Subaru dealer on 13Aug24, but Subaru techs unable to replicate problem at time of visit and reported no known recall notice for this problem. Since inspection, problem has reoccurred randomly.

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