2000 SUBARU OUTBACK — Problems, Recalls & Safety Data

REAR SUB FRAME ROTTED OUT IN MULTIPLE PLACES AND BROKE LOOSE WHILE I WAS DRIVING. THERE WAS A RECALL IN 2003. THE CAR WAS NEVER REPAIRED BEFORE I PURCHASED IT A FEW YEARS AGO. I HAD THE CAR TOWED TO DOYLE SUBARU IN WEBSTER NY. THEY OFFERED TO COVER THE EXPENSE OF THE PART BUT I WOULD HAVE TO PAY THEM $800.00 TO COVER THE REPAIR LABOR! THEY HAVE HAD MY CAR FOR 8 WEEKS NOW AND I'M DISABLE AND ON SSD WITHOUT MUCH INCOME. I COULD HAVE DIED WHEN THE CAR BROKE LOOSE ON THE EXPRESSWAY WHILE I WAS GOING 55 MPH. I'M WITHOUT A LONER CAR AND CAN'T MAKE MY MEDICAL APPOINTMENTS. THE CAR HAD TO BE FLAT BED TOWED TO THE DEALER. IT CAN'T BE DRIVEN THE WAY IT IS. MY ATTORNEY TRIED TO CALL THE DEALER BUT THEY REFUSE TO CALL HIM BACK.

THE 2000 SUBARU OUTBACK HAS A NOXIOUS SMELL FROM FUEL IN THE CABIN ONLY IN COLD WEATHER,THAT YOU MUST RIDE WITH THE WINDOWS OPEN UNTIL THIS DISSIPATES. I CALLED MY LOCAL DEALER TO ASK IF THEY WOULD HAVE AN IDEA OF WHAT IS THE PROBLEM AND WHAT WOULD BE AN ESTIMATE FOR REPAIR? I, JUST ABOUT GOT THE QUESTION OUT OF MY MOUTH,WHEN THE SERVICE REPRESENTATIVE SAID IT'LL COST AROUND $200 MAYBE A LITTLE MORE TO REPLACE TWO FUEL LINES AND FITTINGS(SCREW CLAMPS) ON THE TOP RIGHT SIDE OF THE ENGINE. I ASKED IF SOMETHING THIS SERIOUS WAS EVER COVERED BY A RECALL AND HE SAID NO, BUT I SHOULD CHECK WITH SUBARU OF NORTH AMERICA TO MAKE SURE,BEING THE CAR IS A 2000 HIS COMPUTER MAY NOT HAVE IT, FOR THAT FAR BACK? SO, I CALLED SUBARU OF NA EXPLAINED THE SITUATION AND ALSO EXPLAINED THAT WHILE I WAS DOING SOME ON-LINE RESEARCH IT SEEMED AS THOUGH THIS IS A WELL DOCUMENTED AND DISCUSSED PROBLEM WITH MANY SUBARU OWNERS AND THEY ARE VERY SPECIFIC AS TO WHAT THE EXACT PROBLEM IS. SUBARU OF NA KNOWS OF NO PROBLEM EVER, I GUESS ADMISSION WOULD MEAN THIS PROBLEM TRULY EXISTS. THIS ISSUE ONLY BECAME PREVALENT WITH SUBARU'S OWNED IN COLD WEATHER AREAS, SOUTHERN STATES OR WEST COAST WOULD NOT SEE THIS PROBLEM REGULARLY BECAUSE YOU NEED TEMPERATURES TO BE APPROXIMATELY 30 DEGREES AND BELOW. I AM JUST TRYING TO FIND OUT WHY NO FEDERAL AGENCY HAS HELD SUBARU TO A HIGHER STANDARD, ESPECIALLY WHEN IT COMES TO A PROBLEM WITH A FUEL LINE AND THE FACT THAT THIS IS PUBLIC KNOWLEDGE AND WELL DOCUMENTED. I AM NOT A MECHANIC, AND LIVING ON A FIXED INCOME I DON'T HAVE THE DISPOSABLE INCOME THAT I HAD IN THE PAST, SUBARU KNOWS ABOUT THIS PROBLEM, WHICH IS EVIDENT IN THE SERVICE DEPARTMENTS FAMILIARITY WITH THE FIX? CAN SOMEONE PLEASE ENLIGHTEN ME AS TO WHY THIS HAS BEEN ALLOWED TO GO FOR AS LONG AS IT HAS? SUBARU KNOWS DOES THE GOVERNMENT, I HOPE NOT. CONCERNED, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

UNKNOWN COMPONENT PART/SYSTEM. DRIVERS SIDE HEADLIGHT WENT OUT. CHECKED FUSE AND BULB WHICH WAS STILL GOOD; REPLACED BULB ANYWAY AND IT STILL DIDN'T WORK. NEXT DAY THE OTHER HEADLIGHT ALSO WENT OUT. CHECKED THE SAME THINGS. HIGH BEAMS, FOG AND PARKING LIGHTS STILL WORKED. MY SON JIGGLED THE BULB SOCKET AND WIRES AND THE LIGHTS CAME ON BUT NOW THE DRIVER HIGH BEAM WENT OUT. HIGH BEAM BULB AND FUSE WERE BOTH OKAY. THE LOW BEAMS ALSO NOW APPEARED TO BE YELLOW. HAD TO DRIVE AT NIGHT A FEW DAYS LATER (I ALWAYS DRIVE WITH MY FOG LIGHTS ON UNLESS THE HIGH BEAMS ARE USED) AND IT SEEMED LIKE I COULD NOT SEE VIRTUALLY ANYTHING AHEAD OF ME; THE LOW BEAMS WERE EXTREMELY DIM AND UNSAFE TO USE. WAS FORCED TO USE MY SINGLE WORKING HIGH BEAM. IN GOOGLING THE PROBLEMS ONLINE I CAME ACROSS SCORES OF OTHER PEOPLE WITH SIMILAR PROBLEMS. SOME REPLACED THE DRL MODULE WITH NO CHANGE IN RESULT. IT HAS TO BE A SOCKET PROBLEM OR GROUNDING PROBLEM OF SOME SORT, OR PERHAPS A WIRING PROBLEM, THOUGH SOME PEOPLE REPLACED THE WIRING HARNESS TO NO AVAIL, AND REPLACED PINS, CLIPS IN THE BULB SOCKET ASSEMBLY. THIS IS DANGEROUS.

I WAS ADVISED BY A MECHANIC ON 4/20/15 THAT THE REAR CRADLE IS VERY RUSTY, ENOUGH THAT I SHOULD AVOID CARRYING HEAVY LOADS. I JUST NOTICED ON THIS WEBSITE THAT THERE WAS A RECALL IN 2003 FOR INADEQUATE RUSTPROOFING OF THAT PART; HOWEVER, WE NEVER RECEIVED NOTICE OF A RECALL. CAN THIS BE REPAIRED OR REPLACED NOW? THERE WAS NO INCIDENT ASSOCIATED WITH THIS PROBLEM.

I WAS ADVISED BY A MECHANIC ON 4/20/15 THAT THE REAR CRADLE IS VERY RUSTY, ENOUGH THAT I SHOULD AVOID CARRYING HEAVY LOADS. I JUST NOTICED ON THIS WEBSITE THAT THERE WAS A RECALL IN 2003 FOR INADEQUATE RUSTPROOFING OF THAT PART; HOWEVER, WE NEVER RECEIVED NOTICE OF A RECALL. CAN THIS BE REPAIRED OR REPLACED NOW? THERE WAS NO INCIDENT ASSOCIATED WITH THIS PROBLEM.