Vehicle Safety Data

2020 RAM PROMASTER CITY — Problems, Recalls & Safety Data

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N/A

Safety Rating

1

Owner Complaint

2

Recalls

ACTIVE RECALL

6

Service Bulletins

0

Investigations

Overview of the 2020 RAM PROMASTER CITY

The 2020 RAM PROMASTER CITY has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with EXTERIOR LIGHTING:TURN SIGNAL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE. 6 technical service bulletins have been issued by Chrysler (FCA US, LLC) for this model year. The most commonly reported problem area is the Structure (1 complaint).

Recalls for the 2020 RAM PROMASTER CITY

NHTSA has recorded 2 recalls for the 2020 RAM PROMASTER CITY, potentially affecting up to 23,857 vehicles.

Recall 21V728000 — EXTERIOR LIGHTING:TURN SIGNAL

| 23,853 vehicles affected

Defect: Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.

Remedy: Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.

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Recall 21V147000 — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

| 4 vehicles affected

Defect: Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram ProMaster City vehicles. The Anti-Lock Brake System (ABS) module may have internal damage, which could result in a loss of braking performance or autonomous braking functions.

Consequence: The loss of braking performance or autonomous braking functions can increase the risk of a vehicle crash without prior warning.

Remedy: FCA US, LLC will notify owners, and dealers will replace the ABS module, free of charge. The recall began on March 30, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403.

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Owner Complaints for the 2020 RAM PROMASTER CITY

1 complaint has been filed with NHTSA for the 2020 RAM PROMASTER CITY. Below is a breakdown by vehicle component.

Structure
Complaints: 1

Most Recent Complaints

#11469502 | STRUCTURE | | 10,000 miles
The contact owns a 2020 Ram Promaster City. The contact stated that after experiencing a flat tire, it was discovered that the spare tire could not be removed or released from the spare tire mounting section of the vehicle. The vehicle was taken to the local dealer who cut the tire storage section of the vehicle in order to remove the spare tire. The cause of the failure was not determined. The manufacturer was not yet notified. The failure mileage was 10,000.

Safety Rating for the 2020 RAM PROMASTER CITY

NHTSA has not yet tested the 2020 RAM PROMASTER CITY in its New Car Assessment Program.

Technical Service Bulletins for the 2020 RAM PROMASTER CITY

Chrysler (FCA US, LLC) has issued 6 technical service bulletins (TSBs) for the 2020 RAM PROMASTER CITY. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

21-014-21 — STRUCTURE

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. The following enhancement is included in this software update: Scan tool enhancement to address the ?Valve Body Solenoid Learn Routine? not running and the error message stating ?Parking brake not...

21-014-21 — ELECTRICAL SYSTEM

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. The following enhancement is included in this software update: Scan tool enhancement to address the ?Valve Body Solenoid Learn Routine? not running and the error message stating ?Parking brake not...

21-014-21 — POWER TRAIN

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. The following enhancement is included in this software update: Scan tool enhancement to address the ?Valve Body Solenoid Learn Routine? not running and the error message stating ?Parking brake not...

2101421 — POWER TRAIN

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. The following enhancement is included in this software update: Scan tool enhancement to address the ?Valve Body Solenoid Learn Routine? not running and the error message stating ?Parking brake not...

2101421 — ELECTRICAL SYSTEM

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. The following enhancement is included in this software update: Scan tool enhancement to address the ?Valve Body Solenoid Learn Routine? not running and the error message stating ?Parking brake not...

S2008000088 — ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

Replacement BCM Will Not Proxi Align

NHTSA Investigations for the 2020 RAM PROMASTER CITY

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the RAM PROMASTER CITY

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Other RAM Models

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