2015 RAM PROMASTER CITY — Problems, Recalls & Safety Data
N/A
Safety Rating
43
Owner Complaints
4
Recalls
59
Service Bulletins
0
Investigations
Overview of the 2015 RAM PROMASTER CITY
The 2015 RAM PROMASTER CITY has received a total of 43 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 6 recall campaigns affecting this vehicle, covering issues with EQUIPMENT, EQUIPMENT:OTHER:LABELS, ELECTRICAL SYSTEM:SOFTWARE. 59 technical service bulletins have been issued by Chrysler (FCA US, LLC) for this model year. The most commonly reported problems involve the Power Train (14 complaints), Electrical System (10 complaints), and Engine (10 complaints).
Recalls for the 2015 RAM PROMASTER CITY
NHTSA has recorded 6 recalls for the 2015 RAM PROMASTER CITY, potentially affecting up to 90,505 vehicles.
Recall 17V824000 — EQUIPMENT
| 61,791 vehicles affected
Defect: Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may...
Consequence: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or...
View full details →Recall 17V601000 — EQUIPMENT:OTHER:LABELS
| 11,288 vehicles affected
Defect: Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM ProMaster City vehicles. These vehicles have incorrect information on the tire placard including incorrect vehicle capacity weight, total number of occupants, tire pressure and/or "None" designation for the spare tire size when a full size spare tire is present. As such, these vehicles fail to comply with the requirements of Federal...
Consequence: The incorrect tire placard can cause the operator to exceed the vehicle's weight capacity, or inflate the tires to an incorrect pressure, affecting vehicle handling, which can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the incorrect tire placard with a corrected one, free of charge. The recall began November 17, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T62.
View full details →Recall 16E039000 — ELECTRICAL SYSTEM:SOFTWARE
| 2,291 vehicles affected
Defect: Chrysler (FCA US LLC) is recalling certain RAM ProMaster Trailer Light Modules, part number 68229650AB. These accessory modules were sold for installation on RAM ProMaster and ProMaster City vehicles. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles...
Consequence: Trailer brake lights that are inoperative can increase the risk of a crash.
Remedy: Chrysler will mail letters to owners to try to notify the purchasers of the modules, and dealers will replace the Trailer Tow Light Control Modules, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer...
View full details →Recall 16V253000 — ELECTRICAL SYSTEM:SOFTWARE
| 6,422 vehicles affected
Defect: Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake...
Consequence: Trailer brake lights that are inoperative can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S22.
View full details →Recall 16V253000 — EXTERIOR LIGHTING:BRAKE LIGHTS
| 6,422 vehicles affected
Defect: Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake...
Consequence: Trailer brake lights that are inoperative can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S22.
View full details →Recall 16E039000 — EXTERIOR LIGHTING:BRAKE LIGHTS
| 2,291 vehicles affected
Defect: Chrysler (FCA US LLC) is recalling certain RAM ProMaster Trailer Light Modules, part number 68229650AB. These accessory modules were sold for installation on RAM ProMaster and ProMaster City vehicles. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles...
Consequence: Trailer brake lights that are inoperative can increase the risk of a crash.
Remedy: Chrysler will mail letters to owners to try to notify the purchasers of the modules, and dealers will replace the Trailer Tow Light Control Modules, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer...
View full details →Owner Complaints for the 2015 RAM PROMASTER CITY
43 complaints have been filed with NHTSA for the 2015 RAM PROMASTER CITY. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Power Train | 14 | 1 | 0 | 0 | 0 |
| Electrical System | 10 | 0 | 0 | 0 | 0 |
| Engine | 10 | 0 | 0 | 0 | 0 |
| Electrical System12v24v48v Battery | 1 | 0 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 1 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 0 | 0 | 0 | 0 |
| Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2015 Ram Promaster City. The contact stated while operating the vehicle, the message "Service Hill Holder" remained illuminated, and the vehicle experienced harsh driving and would not properly shift into gear. The vehicle was taken to the local dealer who reprogrammed the PCM under NHTSA Campaign Number: 16V529000 (POWER TRAIN); but the failure persisted. The contact stated that eventually,y the vehicle failed to start. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 100,000.
Engine loss power, vehicle will completely shut down as if it did not have a battery, this has happed with in the last 6 months, vehicle will restart after a few minutes, engine light will come on, engine service transmission service and hill holder service warning on dash which has been service by dealer. This is a on and off issue which is a dangerous safety hazard for driver and other vehicles.
Tcm module lost communication from the battery . Causing the car to shift to neutral at stop. Yes it was fixed in 2016 but not fixed correctly . The wires are still corroded . There was a transmission info light came on and went to limp mode
Tcm module lost communication from the battery . Causing the car to shift to neutral at stop. Yes it was fixed in 2016 but not fixed correctly . The wires are still corroded . There was a transmission info light came on and went to limp mode
The contact owns a 2015 Ram Promaster City. The contact stated while driving 70 MPH, the contact noticed that the fuel gauge on the instrument cluster was fluctuating. The contact also noticed that the vehicle had lost motive power and felt like the transmission was neutral. The contact attempted to depress the accelerator pedal however, the vehicle failed to respond. The contact pulled over to the side of the roadway and waited for several minutes before restarting the vehicle. The vehicle restarted and the contact attempted to drive back to the residence however, the failure persisted. The vehicle was diagnosed by the local dealer and failure codes for the transmission module were retrieved. The manufacturer was made aware of the failure. The failure mileage was approximately 35,000.
Safety Rating for the 2015 RAM PROMASTER CITY
NHTSA has not yet tested the 2015 RAM PROMASTER CITY in its New Car Assessment Program.
Technical Service Bulletins for the 2015 RAM PROMASTER CITY
Chrysler (FCA US, LLC) has issued 59 technical service bulletins (TSBs) for the 2015 RAM PROMASTER CITY. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
9004151 — ELECTRICAL SYSTEM
MODULE, Body Controller Prior to replacing any Body Control Module (BCM), please call Craig Cowing at (248) 309-7956 for root cause assistance. If no response in 15 minutes, proceed with repair.
21-025-19 — POWER TRAIN
Nine-Speed Automatic Transmission (X80 Warranty Extension) This bulletin involves extending the warranty on the nine-speed automatic transmissions.
18-063-17 REV. A — ELECTRICAL SYSTEM
Flash: Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following DTCs have been set:U1424 - Implausible Engine Torque Signal Received. P1DD2-00...
18-063-17 REV. A — POWER TRAIN
Flash: Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following DTCs have been set:U1424 - Implausible Engine Torque Signal Received. P1DD2-00...
2101817 — ELECTRICAL SYSTEM
Flash: Transmission Diagnostic and Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs:P1634 - TCM Internal Watchdog Performance. P0887 -...
2101817 — POWER TRAIN
Flash: Transmission Diagnostic and Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs:P1634 - TCM Internal Watchdog Performance. P0887 -...
2101817 — BACK OVER PREVENTION
Flash: Transmission Diagnostic and Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs:P1634 - TCM Internal Watchdog Performance. P0887 -...
9003534 — SEATS
FRT and Cargo Door Latches and External Handles. External handle non functional due to latch cable link coming off the handle. Latch Binding/external handle binding. Before replacing dealer should call/contact Mario Cano at cell (248) 705-7876 or Carlos Dominguez at cell (248) 494-1534
9003534 — SUSPENSION
FRT and Cargo Door Latches and External Handles. External handle non functional due to latch cable link coming off the handle. Latch Binding/external handle binding. Before replacing dealer should call/contact Mario Cano at cell (248) 705-7876 or Carlos Dominguez at cell (248) 494-1534
9003534 — VEHICLE SPEED CONTROL
FRT and Cargo Door Latches and External Handles. External handle non functional due to latch cable link coming off the handle. Latch Binding/external handle binding. Before replacing dealer should call/contact Mario Cano at cell (248) 705-7876 or Carlos Dominguez at cell (248) 494-1534
Showing 10 of 59 technical service bulletins.
NHTSA Investigations for the 2015 RAM PROMASTER CITY
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the RAM PROMASTER CITY
- 2015 RAM PROMASTER CITY (current)
- 2016 RAM PROMASTER CITY — 36 complaints
- 2017 RAM PROMASTER CITY — 25 complaints
- 2018 RAM PROMASTER CITY — 19 complaints
- 2019 RAM PROMASTER CITY — 5 complaints
- 2020 RAM PROMASTER CITY — 1 complaint
Other RAM Models
- RAM 1500 — 15,786 total complaints
- RAM 2500 — 7,223 total complaints
- RAM 3500 — 3,311 total complaints
- RAM PROMASTER — 739 total complaints
- RAM 5500 — 194 total complaints
- RAM 4500 — 64 total complaints
- RAM PROMASTER 2500 — 52 total complaints
- RAM PROMASTER 3500 — 30 total complaints