2024 RAM 5500 — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
2
Recalls
12
Service Bulletins
0
Investigations
Overview of the 2024 RAM 5500
The 2024 RAM 5500 has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE, STEERING:COLUMN, STEERING:STEERING CONTROL MODULE. 12 technical service bulletins have been issued by Chrysler (FCA US, LLC) for this model year.
Recalls for the 2024 RAM 5500
NHTSA has recorded 4 recalls for the 2024 RAM 5500, potentially affecting up to 446,830 vehicles.
Recall 24V199000 — AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
| 38,164 vehicles affected
Defect: Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager...
Consequence: An air bag that does not deploy in a crash can increase the risk of injury.
Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US,...
View full details →Recall 24V199000 — STEERING:COLUMN
| 38,164 vehicles affected
Defect: Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager...
Consequence: An air bag that does not deploy in a crash can increase the risk of injury.
Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US,...
View full details →Recall 23V799000 — STEERING:STEERING CONTROL MODULE
| 185,251 vehicles affected
Defect: Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn...
Consequence: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.
Remedy: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA...
View full details →Recall 23V799000 — EXTERIOR LIGHTING
| 185,251 vehicles affected
Defect: Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn...
Consequence: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.
Remedy: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA...
View full details →Owner Complaints for the 2024 RAM 5500
No complaints have been filed with NHTSA for the 2024 RAM 5500.
Safety Rating for the 2024 RAM 5500
NHTSA has not yet tested the 2024 RAM 5500 in its New Car Assessment Program.
Technical Service Bulletins for the 2024 RAM 5500
Chrysler (FCA US, LLC) has issued 12 technical service bulletins (TSBs) for the 2024 RAM 5500. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
18-004-26 — ENGINE
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P1404 - EGR Close Position Performance. Customers may also comment on one or more of the following: ● Engine...
S2509000005 REV.A — ENGINE
Light Random Tick Noise From The Engine
9100574 — ELECTRICAL SYSTEM
Radio: Capture software version from radio. Record or document software version prior to troubleshooting, as soon as any infotainment issue has been found or reported. Also always document in claim. Steps to capture Radio version number: 1. Go to "Vehicle" 2. Go to "Settings" 3. Go to "System Information" 4....
08-159-25 — SEATS
"Front Left Power Seat Back Will Not Recline Customers may experience the following: ● Front left power seat back will adjust forward but will not recline back This bulletin involves replacing the front left power seat back and power seat adjuster."
S258A000005 REV.A — ELECTRICAL SYSTEM
Trailer Tow App Gauges Not Showing Data in Widget Screen
08-046-25 — ELECTRICAL SYSTEM
"Flash: Radio Frequency Hub Module (RFHM) Updates Customers may experience one or more of the following: ● **Wired Remote Start (WRS) may have to be pressed twice to shut the engine off.** ● WRS feature unable to turn off the engine when using the WRS button This bulletin involves updating...
S2508000014 — ELECTRICAL SYSTEM
Security Gateway (SGW) Module is Setting Diagnostic Trouble Code (DTC) U3033-00 Control Module Security Certificate Missing or Invalid
9100487 — STEERING
MODULE Steering Control Before replacing the steering column control module (SCCM) due to turn signal inop, wipers inop, steering controls inop, TCS light DTC C0051 or horn blowing while turning, please follow these steps: 1.- Refer to service library procedure and follow diagnosis steps. 2.- If failure still present, make...
08-184-24 REV. A — ELECTRICAL SYSTEM
"Flash: Radio Frequency Hub Module (RFHM) Updates Customers must experience the following: ● Wired Remote Start Stop (WRSS) feature unable to turn off the engine stop/start with the WRSS button. This bulletin involves updating the RFHM module with the latest available software. "
PDI Release: 2024_10_V1 — STRUCTURE:BODY
Open and close rear glass window 2 times and check seal is not hanging or loose
Showing 10 of 12 technical service bulletins.
NHTSA Investigations for the 2024 RAM 5500
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the RAM 5500
- 2019 RAM 5500 — 11 complaints
- 2020 RAM 5500 — 11 complaints
- 2021 RAM 5500 — 5 complaints
- 2022 RAM 5500 — 32 complaints
- 2023 RAM 5500 — 0 complaints
- 2024 RAM 5500 (current)
- 2025 RAM 5500 — 0 complaints
- 2026 RAM 5500 — 0 complaints
Other RAM Models
- RAM 1500 — 15,786 total complaints
- RAM 2500 — 7,223 total complaints
- RAM 3500 — 3,311 total complaints
- RAM PROMASTER — 739 total complaints
- RAM PROMASTER CITY — 139 total complaints
- RAM 4500 — 64 total complaints
- RAM PROMASTER 2500 — 52 total complaints
- RAM PROMASTER 3500 — 30 total complaints