2023 RAM 5500 — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
3
Recalls
9
Service Bulletins
0
Investigations
Overview of the 2023 RAM 5500
The 2023 RAM 5500 has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE, STEERING:COLUMN, STEERING:STEERING CONTROL MODULE. 9 technical service bulletins have been issued by Chrysler (FCA US, LLC) for this model year.
Recalls for the 2023 RAM 5500
NHTSA has recorded 5 recalls for the 2023 RAM 5500, potentially affecting up to 748,897 vehicles.
Recall 24V199000 — AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
| 38,164 vehicles affected
Defect: Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager...
Consequence: An air bag that does not deploy in a crash can increase the risk of injury.
Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US,...
View full details →Recall 24V199000 — STEERING:COLUMN
| 38,164 vehicles affected
Defect: Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager...
Consequence: An air bag that does not deploy in a crash can increase the risk of injury.
Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US,...
View full details →Recall 23V799000 — STEERING:STEERING CONTROL MODULE
| 185,251 vehicles affected
Defect: Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn...
Consequence: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.
Remedy: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA...
View full details →Recall 23V799000 — EXTERIOR LIGHTING
| 185,251 vehicles affected
Defect: Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn...
Consequence: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.
Remedy: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA...
View full details →Recall 23V060000 — ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS
| 302,067 vehicles affected
Defect: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off.
Consequence: An electrical short in the relay can result in an engine compartment fire with the ignition on or off, increasing the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US...
View full details →Owner Complaints for the 2023 RAM 5500
No complaints have been filed with NHTSA for the 2023 RAM 5500.
Safety Rating for the 2023 RAM 5500
NHTSA has not yet tested the 2023 RAM 5500 in its New Car Assessment Program.
Technical Service Bulletins for the 2023 RAM 5500
Chrysler (FCA US, LLC) has issued 9 technical service bulletins (TSBs) for the 2023 RAM 5500. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
08-182-25 — SEATS
"Power Seat Not Adjusting Customers may experience one or more of the following: ● Driver and/or passenger seat moves backwards but not forward. ● Driver and/or passenger seat inoperative. This bulletin involves replacing the front power seat adjusters."
104526 — STEERING
SWITCH - STEERING WHEEL RIGHT & LEFT
S2423000027 REV.C — ELECTRICAL SYSTEM
Horn Sound Is Weak, Off Tone, Inoperative, Or Intermittent.
S1425000019 REV.A — UNKNOWN OR OTHER
Malfunction Indicator Lamp (MIL) Illuminated. Diesel Exhaust Fluid (DEF) System Diagnostic Trouble Codes (DTCs) due to Hydrocarbon Contamination.
08-141-24 — ELECTRICAL SYSTEM
"Flash: Memory Seat Module (MSM) Updates Customers may experience the following: ● Telescoping Mirrors are inoperative. This bulletin involves reprogramming the MSM with the latest available software."
0824423 — PARKING BRAKE
Radio R255.45.06 USB Software Update The customer may experience one or more of the following: No sound heard when Assist & SOS Call is established. Balance/Fade does not stay on when setup by one press. Wireless Phone interface freezes after User accepts incoming call when in a conference call. System...
S2308000108 — TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
The technician and owner would like to add a tire pressure monitoring system to a cab chassis vehicle.
0817623 — ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
Flash: Body Control Module (BCM) Updates Customers may experience the following: ? Unable to turn the Electronic Stability Control (ESC) OFF. This feature is ON by default. This bulletin involves reprogramming the BCM module with the latest available software.
1808223 — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Flash: Powertrain Control Module (PCM) Updates Customers may experience the following: ? Cruise control inoperative. This bulletin involves reprogramming the PCM with the latest available software.
NHTSA Investigations for the 2023 RAM 5500
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the RAM 5500
- 2018 RAM 5500 — 41 complaints
- 2019 RAM 5500 — 11 complaints
- 2020 RAM 5500 — 11 complaints
- 2021 RAM 5500 — 5 complaints
- 2022 RAM 5500 — 32 complaints
- 2023 RAM 5500 (current)
- 2024 RAM 5500 — 0 complaints
- 2025 RAM 5500 — 0 complaints
- 2026 RAM 5500 — 0 complaints
Other RAM Models
- RAM 1500 — 15,786 total complaints
- RAM 2500 — 7,223 total complaints
- RAM 3500 — 3,311 total complaints
- RAM PROMASTER — 739 total complaints
- RAM PROMASTER CITY — 139 total complaints
- RAM 4500 — 64 total complaints
- RAM PROMASTER 2500 — 52 total complaints
- RAM PROMASTER 3500 — 30 total complaints