2014 RAM 5500 Unknown Or Other Problems
2 NHTSA complaints on file
Unknown Or Other Issues in the 2014 RAM 5500
2 unknown or other complaints have been filed with NHTSA for the 2014 RAM 5500. Of these, 0 involved a crash, 2 involved a fire, and 0 resulted in injury.
2
Complaints
0
Crashes
2
Fires
0
Injuries
0
Deaths
All Unknown Or Other Complaints
MAY 30, 2017 MY 2014 RAM 5500 DIESEL DUMP TRUCK HAD A FIRE UNDER THE HOOD. THERE WAS EXTENSIVE DAMAGE/MELTING FROM THE FIRE. I PURCHASED THE VEHICLE NEW IN APRIL OF 2015 AND IT WAS 'JUST OUT OF WARRANTY" AT JUST OVER 37,000 MILES ON IT. THE SOURCE OF THE DAMAGE WAS DETERMINED TO BE THE DENSO INTERNATIONAL ALTERNATOR. FCA SENT A FIELD INSPECTOR TO THE SERVICE CENTER WHERE THE TRUCK WAS TOWED, AND MY VEHICLE INSURANCE COMPANY ALSO SENT AN INSPECTOR THERE. MY INSURANCE COMPANY WILL COVER MOST OF THE DAMAGES BUT NOT THE ALTERNATOR NOR THE LABOR FOR THE ALTERNATOR AS FCA KNEW OR SHOULD HAVE KNOWN THAT THAT PART WAS DEFECTIVE AS RAM HAS RECALLED HUNDREDS OF THOUSANDS OF ALTERNATORS DUE TO SAFETY FIRE HAZARD BUT THEN CONTINUE TO USE THE SAME MANUFACTURER'S DEFECTIVE PRODUCTS IN THEIR VEHICLES. FCA SENT A LETTER REFUSING TO GIVE GOOD WILL...
2014 RAM 5500 DIESEL PURCHASED NEW IN APRIL 2015 FIRE UNDER HOOD ON MAY 30, 2017. NO LIGHTS CAME ON AS THE SENSORS WERE BURNED OUT AS WELL AS THE ALTERNATOR, THE HARNESSES AND OTHER PARTS UNDER THE HOOD. THE TRUCK WAS IN MOTION BUT FLAMES NOTICED WHEN PULLED IN DRIVEWAY. PUT OUT FIRE AND CALLED DEALER. SPECIAL INVESTIGATOR DEPART LOOKED AT IT AT SERVICE CENTER ON MONDAY, JUNE 5. STILL HAVE NOT HEARD ANYTHING. TRUCK OUR MAIN SOURCE OF REVENUE AND WE ARE LOSING BUSINESS.