NHTSA Complaint #10993765 — 2014 RAM 5500 UNKNOWN OR OTHER

Complaint Details

ODI Number	10993765
Vehicle	2014 RAM 5500
Component	UNKNOWN OR OTHER
Date of Incident	May 30, 2017
Date Filed	June 7, 2017
Mileage	37,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

2014 RAM 5500 DIESEL PURCHASED NEW IN APRIL 2015 FIRE UNDER HOOD ON MAY 30, 2017. NO LIGHTS CAME ON AS THE SENSORS WERE BURNED OUT AS WELL AS THE ALTERNATOR, THE HARNESSES AND OTHER PARTS UNDER THE HOOD. THE TRUCK WAS IN MOTION BUT FLAMES NOTICED WHEN PULLED IN DRIVEWAY. PUT OUT FIRE AND CALLED DEALER. SPECIAL INVESTIGATOR DEPART LOOKED AT IT AT SERVICE CENTER ON MONDAY, JUNE 5. STILL HAVE NOT HEARD ANYTHING. TRUCK OUR MAIN SOURCE OF REVENUE AND WE ARE LOSING BUSINESS.

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