2014 RAM 5500 Electrical System Problems

The Cummins 6.7L Turbocharger Actuator has failed at 17,809 Miles on this vehicle. Mopar has extended the warranty on this item for 10 years/180,000 miles under Warranty extension 09-001-22 Rev A. They have also extended the warranty on the Ram 2500 & 3500 series vehicles with the same engine and same turbocharger actuator to 15 years/150,000 miles under Warranty extension 09-005-22 Rev. A. The failure of this turbo actuator immediately places this vehicle in "limp" mode, causing an abrupt reduction in speed and hindering its ability to get out of traffic. This vehicle being an emergency response Fire Truck poses an additional risk to the community since it is unable to respond to an emergency. Mopar is telling me that the warranty extension has expired on this item. The manufacture needs to recall these known to fail turbo actuators or at a minimum extend the warranty from 10 to 15...

MAY 30, 2017 MY 2014 RAM 5500 DIESEL DUMP TRUCK HAD A FIRE UNDER THE HOOD. THERE WAS EXTENSIVE DAMAGE/MELTING FROM THE FIRE. I PURCHASED THE VEHICLE NEW IN APRIL OF 2015 AND IT WAS 'JUST OUT OF WARRANTY" AT JUST OVER 37,000 MILES ON IT. THE SOURCE OF THE DAMAGE WAS DETERMINED TO BE THE DENSO INTERNATIONAL ALTERNATOR. FCA SENT A FIELD INSPECTOR TO THE SERVICE CENTER WHERE THE TRUCK WAS TOWED, AND MY VEHICLE INSURANCE COMPANY ALSO SENT AN INSPECTOR THERE. MY INSURANCE COMPANY WILL COVER MOST OF THE DAMAGES BUT NOT THE ALTERNATOR NOR THE LABOR FOR THE ALTERNATOR AS FCA KNEW OR SHOULD HAVE KNOWN THAT THAT PART WAS DEFECTIVE AS RAM HAS RECALLED HUNDREDS OF THOUSANDS OF ALTERNATORS DUE TO SAFETY FIRE HAZARD BUT THEN CONTINUE TO USE THE SAME MANUFACTURER'S DEFECTIVE PRODUCTS IN THEIR VEHICLES. FCA SENT A LETTER REFUSING TO GIVE GOOD WILL...

TL* THE CONTACT OWNS A 2014 RAM 5500. WHILE THE VEHICLE WAS PARKED, IT ROLLED AWAY IN REVERSE. IN ADDITION, THE GEAR SELECTION DISPLAY BACK LIGHT CHANGED FROM WHITE TO YELLOW. WHEN THIS OCCURRED, THE VEHCILE FAILED TO START. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CONTACT WAS UNSURE ABOUT WHAT PART WAS REPAIRED. THE FAILURE PERSISTED, INCLUDING A NEW FAILURE. THE CONTACT WAS ABLE TO CHANGE THE GEAR SHIFTER WITHOUT THE BRAKE PEDAL BEING DEPRESSED WHILE IN PARK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 400.