2017 RAM 3500 Unknown Or Other Problems

15 NHTSA complaints on file

Check any vehicle history by VIN - Free vehicle history report

Unknown Or Other Issues in the 2017 RAM 3500

15 unknown or other complaints have been filed with NHTSA for the 2017 RAM 3500. Of these, 1 involved a crash, 0 involved a fire, and 0 resulted in injury.

15
Complaints
1
Crashes
0
Fires
0
Injuries
0
Deaths

All Unknown Or Other Complaints

#11667818 |
Unknown. Not for certain. Dash message says “see dealer. Electronic brake control unit malfunction” - to that effect. HCU/ABS recall needs addressing. No parts available currently.
#11626129 |
Tip start would not start the vehicle on multiple occasions. Truck starter would engage but truck would not start. Please help.
#11564875 |
ABS unit is malfunctioning for the third time on the truck. The dealer has already replacement it twice but it keeps beeping for notification and flashing the ABS indicator. The Hydraulic Control Unit doesn't work, because of this I can't use Cruise Control or the 4x4 component of the truck. The Traction Control System light is on making it difficult to break properly in wet surfaces. There are thousands of people waiting for the replacement of the ABS unit, due to the 2017 and 2018 models having this issue.
#11563300 |
Abs failed 2nd time less than 10000 miles after first failure. First failure just before 36000 miles repaired under warranty. 2nd failure just before 46000 miles. No parts available est for repair $1000 to $2000 dollars. Truck now has 52869 on odometer. Failure affects cruise control, and maybe trailer brakes and traction control
#11561603 |
On many occasions, the backup camera on my 2017 Ram 3500 DOES NOT FUNCTION when placed in reverse. I had my vehicle serviced and the Dealer said no problem with the camera could be found, but they did check all of the connectors were OK. The problem usually happens on wet or high humidity days, but also occurs during nice weather at random times. When the problem occurs, the display just shows random scrambled signal like a TV tuned to a channel with no signal. I noticed a recall that does not affect my model year. I am curious if the recall can be extended to my model year. The campaign for backup cameras is 23V654.
#11542330 |
My rear window leaks around the seal needs to be fixed
#11479517 |
Unknown. The vehicle while driving will violently start shaking in the front. End. The vehicle shakes approximately 10" or more side to side. I have heard it called the Ram death shake. Had vehicle towed to the dealership. Dealer said they could not find anything wrong. It happened again several time after leaving the dealership. Now I can only drive less than 65 mph.max for fear I it is going to get me killed.
#11476916 | Crash
The vehicle had a sudden acceleration problem and the driver ended up in a big crash. The driver is in the hospital with many injuries. The vehicle was taken to the dealer before, at the beginning of March, because the check engine light was on and the throttle control light on and the truck didn't shift properly and dealer said that he doesn't have a transmission mechanic for about a month. They worked on the recalls and the oil and fuel filters change. Afterwards I took the truck to another shop. They changed the oil at the transmission, but the truck showed the same messages on the cluster almost immediately. I took the truck to another mechanic and they changed the solenoids in the transmission, but in a short time the same messages (Check engine light and throttle control light) came on the cluster. When these light came on the...
#11447741 |
I made appointment with Ram dealership. The letter said 2 or so hours. The advisor stated, it will take all day because I was a recall and they will not have the diesel mechanic stop working on other vehicles for a recall. Which makes no sense since it's not my fault The truck not safe to drive. In addition, I depend on my truck because I use it for my work - hot shot (delivery). I been waiting at dealership for over 3 hours and they still have not even looked at it. The dealership is not prioritizing my vehicle, although it should since I am a customer after all and this is a recall from the manufacturer. Dealerships should be made aware that a vehicle should be fixed as they come in, not based on whether you are paying or not. This dealership always does this when warranty or...
#11399678 |
BOUGHT TRUCK IN 10-10-2020 AND I STILL YET TO HAVE MY LICENSE PLATE. DEALERSHIP STILL HASN'T RETURNED MY CALLS. AND DMV SHOWS THAT MY VIN ISN'T VALID.
#11281941 |
2017 RAM 3500 DIESEL. STRONG EXHAUST SMELL IN CAB DURING COLDER TIMES. THE WIND IS NOT BLOWING IN THE DIRECTION WHERE THE HEAT INTAKE CAN DRAW THE SMELL IN. THE SMELL IS VERY OVER POWERING. I HAVE HAD IN THE DEALERSHIP 3 SEPARATE TIMES WITH NO LUCK IN THEM DOING ANYTHING. THEY ARE 'NOT ABLE TO SMELL IT', HOWEVER EACH TIME I START IT AT THE DEALERSHIP I CAN SMELL THE EXHAUST IN THE CAB. THE SMELL CONTINUES UNTIL THE VEHICLE IS AT SUSTAINED HIGHWAY SPEEDS. THE SMELL IS SO BAD THAT THE WINDOWS MUST BE OPEN.
#11242318 |
TRUCK HAS A VIBRATION/SHAKE AT HIGHWAY SPEEDS. INITIALLY THOUGHT IT WAS TIRES SO I REPLACED. PROBLEM CONTINUED AND I REPLACED TIRES AGAIN. STEERING AND PITMAN ARM CAME LOOSE AND DEALER COULD NOT FIND. I SHOWED IT TO DEALER, THEY TIGHTENED IT AND FOUGHT ME ON ALIGNMENT. VIBRATION CONTINUED, FRONT BUMPER SAGGED AND FRONT SONARS BECAME INTERMITTENT. DEALER FIXED BUMPER TWICE AND SAID DODGE SONARS ARE FAIR WEATHER AND COULDN'T DUPLICATE. STEERING CAME LOOSE AGAIN, DODGE FOUGHT ME ON ALIGNMENT AGAIN. RECALL CAME OUT AND WELDED NUTS ON STEER BAR TURNBUCKLE. CONTACTED RAM SERVICE AND CONTINUED TRYING TO GET TRUCK FIXED. DEALERSHIP BECAME "TIRED OF ME" AND BRUSHED ME OFF WITH "COULD NOT DUPLICATE". NEW DEALERSHIP, KEPT VEHICLE FOR 1 WEEK AND RETURNED IT STATING THEY COULDN'T HEAR ANY PROBLEMS. WHEN TOLD THE PROBLEM WASN'T AUDIBLE THEY POLITELY TOLD ME MY TRUCK WAS OUT FRONT AND I COULD LEAVE. NEW DEALERSHIP,...
#11217281 |
RECENTLY, I DEPARTED FROM HOME IN MY TRUCK TO HEAD OUT ON ERRANDS. I FOUND IT WAS DIFFICULT TO STEER. REALIZING IT FELT LIKE A FLAT FRONT TIRE, I PULLED OFF THE ROAD AND FOUND THE FRONT RIGHT TIRE WAS FLAT. AT NO TIME DID I RECEIVE ANY WARNING FROM THE FACTORY INSTALLED TIRE PRESSURE MONITORING SYSTEM. LOOKING AT THE TPMS, THE PRESSURE INDICATED 14 PSI, THEN LATER 11 PSI. AT NO TIME DID I RECEIVE AN AUDIBLE OR VISUAL ALARM FROM THE TRUCK. LATER I HAD THE NEARBY DEALERSHIP INVESTIGATE THIS, AND THEY REPORTED THE SYSTEM IS WORKING AS DESIGNED, BUT THEY CAN'T/WON'T SHOW ME IN WRITING WHEN THE ALARMS ARE SUPPOSED TO ACTIVATE. I HAVE AN OPEN CASE WITH RAM CUSTOMER CARE, BUT THE MANAGER CONTINUES TO POINT TOWARDS THE DEALERSHIP'S VERBAL ANSWER. ANOTHER PERSON I KNOW WAS RECENTLY DRIVING TOWING A HEAVY RIG WHEN ANOTHER DRIVER POINTED...
#11203370 |
A06 DRAG LINK RECALL: PLANET CHRYSLER, DODGE, JEEP, RAM FIAT IN FLAGSTAFF AZ PRETENDED TO FIX THE RECALL HOWEVER THEY DID NOT FIXED IT PROPERLY. THEY NEVER CLEANED THE DRAG LINK FIRST. THEY PUT FEW DABS OF WELDING MATERIAL ON THE NUTS AND SLEEVE RIGHT ON TOP OF DIRT AND DID NOT WELD THEM TOGETHER LIKE THEY WERE SUPPOSE TO.
#11190117 |
WHILE DRIVING TRUCK ON CRUISE CONTROL ON FLORIDA TURNPIKE AT 68MPH, NO POTHOLES OR ABNORMALITIES IN ROADWAY. TRUCK BEGAN TO SHIMMY REAL BAD. NURSED THE TRUCK HOME AND INSPECTED ALL ASPECTS OF FRONT END AND TIRE PRESSURE. PRESSURE WAS SET AT 80PSI PER MANUFACTURE RECOMMENDATION FOR FRONT TIRES. TOOK TRUCK TO DEALERSHIP AND THEY ADVISED BOTH FRONT NEXEN 235/80R17 TIRES HAD INNER WALL SEPARATION. THE TRUCK HAS ONLY 5734 MILES ON IT AND IT IS NOT ABUSED. EXTREMELY DISAPPOINTED THAT THESE TIRES FAILED AND COULD HAVE BEEN CATASTROPHIC IF I WAS HAULING MY 8000 CAMPER WITH FAMILY INSIDE OF IT. DEALERSHIP WOULD NO LET ME PHOTO THE TIRES, THEY SAID THEY WERE IN COMMUNICATION WITH NEXEN TO GET THEM REPLACED.

Other 2017 RAM 3500 Problem Areas

Service Brakes 135 complaints Service Brakes Hydraulic 33 complaints Electrical System 30 complaints Vehicle Speed Control 28 complaints Engine 26 complaints Power Train 25 complaints Wheels 19 complaints Steering 18 complaints Suspension 14 complaints Forward Collision Avoidance Automatic Emergency Braking 8 complaints Fuelpropulsion System 8 complaints Equipment 5 complaints Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipabs Warning Light 5 complaints Tires 4 complaints Air Bags 3 complaints Back Over Prevention Warnings 3 complaints Engine And Engine Cooling 3 complaints Forward Collision Avoidance Adaptive Cruise Control 3 complaints Structurebody 3 complaints Seat Belts 2 complaints Service Brakes Airantilockabs Warning Light 2 complaints Tirestreadbelt 2 complaints Electrical System Integrated Trailer Brake Control 1 complaint Electrical Systeminstrument Panelspeedometerodometer 1 complaint Electrical Systemsoftware 1 complaint Engine And Engine Coolingexhaust Systememission Controlgas Recirculation Valve Egr Valve 1 complaint Exterior Lighting 1 complaint Fuel System Diesel 1 complaint Power Trainautomatic Transmissiongear Position Indication Prndl 1 complaint Seats 1 complaint Service Brakes Airantilockcontrol Unitmodule 1 complaint Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipcontrol Unitmodule 1 complaint Tiresbead 1 complaint Tirespressure Monitoring And Regulating Systems 1 complaint Vehicle Speed Controlcruise Control 1 complaint Wheelslugsnutsboltsstuds 1 complaint Wheelsrim 1 complaint
Check any vehicle history by VIN - Free vehicle history report