NHTSA Complaint #11561603 — 2017 RAM 3500

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11561603
Vehicle 2017 RAM 3500
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State DE

Consumer Description

On many occasions, the backup camera on my 2017 Ram 3500 DOES NOT FUNCTION when placed in reverse. I had my vehicle serviced and the Dealer said no problem with the camera could be found, but they did check all of the connectors were OK. The problem usually happens on wet or high humidity days, but also occurs during nice weather at random times. When the problem occurs, the display just shows random scrambled signal like a TV tuned to a channel with no signal. I noticed a recall that does not affect my model year. I am curious if the recall can be extended to my model year. The campaign for backup cameras is 23V654.

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