2022 PROTERRA ZX5 — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
6
Recalls
28
Service Bulletins
0
Investigations
Overview of the 2022 PROTERRA ZX5
The 2022 PROTERRA ZX5 has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 7 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM. 28 technical service bulletins have been issued by Proterra, Inc. for this model year.
Recalls for the 2022 PROTERRA ZX5
NHTSA has recorded 7 recalls for the 2022 PROTERRA ZX5, potentially affecting up to 2,569 vehicles.
Recall 23V697000 — ELECTRICAL SYSTEM
| 238 vehicles affected
Defect: Proterra Operating Company, Inc. (Proterra) is recalling certain 2019-2022 40' and 35' Catalyst 800V transit buses equipped with ProDrive 1.0, and 40' and 35' ZX5 800V transit buses equipped with ProDrive 1.0. A transistor inside the inverter may overheat and fail, which can result in a loss of power steering and drive power.
Consequence: A loss of power steering and/or drive power increases the risk of a crash.
Remedy: Dealers will replace the inverter, free of charge. Owner notification letters were mailed December 16, 2023. Owners may contact Proterra customer service at 1-864-438-0000.
View full details →Recall 24V655000 — ELECTRICAL SYSTEM
| 483 vehicles affected
Defect: Phoenix Motorcars (Phoenix) is recalling certain 2019-2021 800V Catalyst and 2020-2022 ZX5 transit buses. The vehicle controller software may allow the electrical circuit for the radiator fan to overheat.
Consequence: Electrical circuits that overheat increase the risk of a fire.
Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed October 15, 2024. Owners may contact Phoenix customer service at 1-909-987-0815.
View full details →Recall 24V655000 — ELECTRICAL SYSTEM
| 483 vehicles affected
Defect: Phoenix Motorcars (Phoenix) is recalling certain 2019-2021 800V Catalyst and 2020-2022 ZX5 transit buses. The vehicle controller software may allow the electrical circuit for the radiator fan to overheat.
Consequence: Electrical circuits that overheat increase the risk of a fire.
Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed October 15, 2024. Owners may contact Phoenix customer service at 1-909-987-0815.
View full details →Recall 23V078000 — VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
| 252 vehicles affected
Defect: Proterra Operating Company, Inc. (Proterra) is recalling certain 2020-2022 35" Catalyst, 35" ZX5, and 40" ZX5 vehicles. The windshield wiper motors may operate intermittently or may fail to operate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 104, "Windshield Wiping and Washing Systems."
Consequence: Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.
Remedy: Dealers will replace the wiper motors, free of charge. Owner notification letters were mailed April 3, 2023. Owners may contact Proterra customer service at 1-864-438-0000.
View full details →Recall 22V829000 — ELECTRICAL SYSTEM
| 3 vehicles affected
Defect: Proterra Operating Company, Inc. (Proterra) is recalling certain 2022 ZX5 transit buses. The interlock override switch was not installed during production.
Consequence: Without the switch, the driver may be unable to override the interlock system and move the bus, necessitating the transfer of passengers to another bus and increasing the risk of injury.
Remedy: Proterra will provide installation instructions and an interlock override switch, free of charge. Owner notification letters were mailed January 9, 2023. Owners may contact Proterra customer service at 1-864-438-0000.
View full details →Recall 22V855000 — PARKING BRAKE
| 386 vehicles affected
Defect: Proterra Operating Company, Inc. (Proterra) is recalling certain 2020-2021 Catalyst and 2019-2022 ZX5 transit buses. Back pressure in the shared air exhaust for the pneumatic ride height system and parking brake control valve may engage the parking brake while the vehicle is in motion.
Consequence: Unintentional engagement of the parking brake increases the risk of a crash.
Remedy: Proterra will install a redesigned air circuit, free of charge. Owner notification letters were mailed on December 21, 2022. Owners may contact Proterra's customer service at 1-864-438-0000.
View full details →Recall 22V114000 — STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
| 724 vehicles affected
Defect: Proterra, Inc. (Proterra) is recalling certain 2017-2019 35 foot Catalyst E2, 2017-2019 40 foot E2, 2020-2021 35 foot RR, 2019-2020 40 foot RR, 2019-2022 40 foot ZX5, and 2020-2022 35 foot ZX5 buses. The plexus adhesive between the torque limiter plate and the bus body may be insufficient, causing the bolts that secure the steering gearbox to loosen.
Consequence: A loose steering gearbox can cause a loss of steering control, increasing the risk of a crash.
Remedy: Dealers will install a mechanical fastener and new bolts on the steering gearbox, and install a new torque plate, as necessary, free of charge. Owner notification letters were mailed October 7, 2022. Owners may contact Proterra's customer service at 1-864-438-0000.
View full details →Owner Complaints for the 2022 PROTERRA ZX5
No complaints have been filed with NHTSA for the 2022 PROTERRA ZX5.
Safety Rating for the 2022 PROTERRA ZX5
NHTSA has not yet tested the 2022 PROTERRA ZX5 in its New Car Assessment Program.
Technical Service Bulletins for the 2022 PROTERRA ZX5
Proterra, Inc. has issued 28 technical service bulletins (TSBs) for the 2022 PROTERRA ZX5. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
SC-24-013 — ELECTRICAL SYSTEM
Transit bus software update to support bugs and enhancement for the fleet. As well as fault updates.
SC-24-014 — ELECTRICAL SYSTEM
Heavy duty transit bus software update to support bugs and enhancements for the ZX5 fleet.
SC-23-042 — ELECTRICAL SYSTEM
Transit bus harness RW to add diode inline for proper can communication.
SC-23-128 — ENGINE
The procedure describes the process of rerouting the rooftop coolant lines so the expansion tank is downstream of the HVAC chiller and lowers the pressure drop between expansion tank and pump inlet.
SC-22-042 — ELECTRICAL SYSTEM
Repair instructions for transit buses master switch. This repair kit allows for the vehicle to transition to a 4 position master switch due to part shortages of the 5 position.
SC-22-016 — ELECTRICAL SYSTEM
Service Bulletin for 35 foot transit bus vehicles experiencing CAN noise, overlay harness to directly connect the brake pedals power and CAN to the pedal.
SC-23-090 — ENGINE
This Technical Service Bulletin covers the procedure for replacing the Power Electronic Coolant Loop quick connect fittings with more durable brass fittings on 35ft ZX5.A0 buses.
SC-23-090 — ELECTRICAL SYSTEM
This Technical Service Bulletin covers the procedure for replacing the Power Electronic Coolant Loop quick connect fittings with more durable brass fittings on 35ft ZX5.A0 buses.
SC-23-109 — FUEL/PROPULSION SYSTEM
The procedure describes the process of updating the vehicles software along with a hardware change to improve the vehicles experience and diagnostics on ZX5.A02 buses.
SC-23-109 — ELECTRICAL SYSTEM
The procedure describes the process of updating the vehicles software along with a hardware change to improve the vehicles experience and diagnostics on ZX5.A02 buses.
Showing 10 of 28 technical service bulletins.
NHTSA Investigations for the 2022 PROTERRA ZX5
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the PROTERRA ZX5
- 2019 PROTERRA ZX5 — 0 complaints
- 2020 PROTERRA ZX5 — 0 complaints
- 2021 PROTERRA ZX5 — 0 complaints
- 2022 PROTERRA ZX5 (current)
- 2023 PROTERRA ZX5 — 0 complaints
Other PROTERRA Models
- PROTERRA CATALYST — 1 total complaint
- PROTERRA ECORIDE — 0 total complaints