2019 PROTERRA ZX5 — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
3
Recalls
21
Service Bulletins
0
Investigations
Overview of the 2019 PROTERRA ZX5
The 2019 PROTERRA ZX5 has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM, PARKING BRAKE, STEERING:GEAR BOX (OTHER THAN RACK AND PINION). 21 technical service bulletins have been issued by Proterra, Inc. for this model year.
Recalls for the 2019 PROTERRA ZX5
NHTSA has recorded 3 recalls for the 2019 PROTERRA ZX5, potentially affecting up to 1,348 vehicles.
Recall 23V697000 — ELECTRICAL SYSTEM
| 238 vehicles affected
Defect: Proterra Operating Company, Inc. (Proterra) is recalling certain 2019-2022 40' and 35' Catalyst 800V transit buses equipped with ProDrive 1.0, and 40' and 35' ZX5 800V transit buses equipped with ProDrive 1.0. A transistor inside the inverter may overheat and fail, which can result in a loss of power steering and drive power.
Consequence: A loss of power steering and/or drive power increases the risk of a crash.
Remedy: Dealers will replace the inverter, free of charge. Owner notification letters were mailed December 16, 2023. Owners may contact Proterra customer service at 1-864-438-0000.
View full details →Recall 22V855000 — PARKING BRAKE
| 386 vehicles affected
Defect: Proterra Operating Company, Inc. (Proterra) is recalling certain 2020-2021 Catalyst and 2019-2022 ZX5 transit buses. Back pressure in the shared air exhaust for the pneumatic ride height system and parking brake control valve may engage the parking brake while the vehicle is in motion.
Consequence: Unintentional engagement of the parking brake increases the risk of a crash.
Remedy: Proterra will install a redesigned air circuit, free of charge. Owner notification letters were mailed on December 21, 2022. Owners may contact Proterra's customer service at 1-864-438-0000.
View full details →Recall 22V114000 — STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
| 724 vehicles affected
Defect: Proterra, Inc. (Proterra) is recalling certain 2017-2019 35 foot Catalyst E2, 2017-2019 40 foot E2, 2020-2021 35 foot RR, 2019-2020 40 foot RR, 2019-2022 40 foot ZX5, and 2020-2022 35 foot ZX5 buses. The plexus adhesive between the torque limiter plate and the bus body may be insufficient, causing the bolts that secure the steering gearbox to loosen.
Consequence: A loose steering gearbox can cause a loss of steering control, increasing the risk of a crash.
Remedy: Dealers will install a mechanical fastener and new bolts on the steering gearbox, and install a new torque plate, as necessary, free of charge. Owner notification letters were mailed October 7, 2022. Owners may contact Proterra's customer service at 1-864-438-0000.
View full details →Owner Complaints for the 2019 PROTERRA ZX5
No complaints have been filed with NHTSA for the 2019 PROTERRA ZX5.
Safety Rating for the 2019 PROTERRA ZX5
NHTSA has not yet tested the 2019 PROTERRA ZX5 in its New Car Assessment Program.
Technical Service Bulletins for the 2019 PROTERRA ZX5
Proterra, Inc. has issued 21 technical service bulletins (TSBs) for the 2019 PROTERRA ZX5. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
SC-24-009 — ELECTRICAL SYSTEM
Software update for the 800vRRs Vehicle and Body Software to reduce the radiator fan current draw to 80%. Additionally corrects a bug to properly route ESM faults away from the coolant light icon.
SC-22-044 — ELECTRICAL SYSTEM
Bulletin instructions for rotating the ambient temp sensor 180deg on transit buses to reduce road debris from accumulating on the temp sensor.
SC-23-085 — POWER TRAIN
The procedure describes the process of updating the gearboxes from a dual turn to a single turn snap ring on Duopower buses.
SC-23-079 — POWER TRAIN
This procedure describes the process for updating the 800V DuoPower Body, Vehicle and Powertrain Controllers software to the latest version.
SC-23-079 — ELECTRICAL SYSTEM
This procedure describes the process for updating the 800V DuoPower Body, Vehicle and Powertrain Controllers software to the latest version.
SC-23-079 — SERVICE BRAKES
This procedure describes the process for updating the 800V DuoPower Body, Vehicle and Powertrain Controllers software to the latest version.
SC-22-115 — STRUCTURE:BODY
Repair instructions for transit buses to replace the destination sign bracket hardware to nylocks.
SC-22-135 — STRUCTURE:BODY
Transit bus repair to the overhead destination sign, the replacement frame includes extra gussets in the corners of the frame.
SC-21-177 — UNKNOWN OR OTHER
Transit bus repair instructions for auxiliary heat system. Replacement coolant lines that pass under the streetside wheelwell box.
SC-22-017 — SERVICE BRAKES
Service Bulletin for select transit buses to incorporate an overlay harness bus buses with high CAN noise.
Showing 10 of 21 technical service bulletins.
NHTSA Investigations for the 2019 PROTERRA ZX5
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the PROTERRA ZX5
- 2015 PROTERRA ZX5 — 0 complaints
- 2016 PROTERRA ZX5 — 0 complaints
- 2019 PROTERRA ZX5 (current)
- 2020 PROTERRA ZX5 — 0 complaints
- 2021 PROTERRA ZX5 — 0 complaints
- 2022 PROTERRA ZX5 — 0 complaints
- 2023 PROTERRA ZX5 — 0 complaints
Other PROTERRA Models
- PROTERRA CATALYST — 1 total complaint
- PROTERRA ECORIDE — 0 total complaints