2018 PORSCHE MACAN — Problems, Recalls & Safety Data
N/A
Safety Rating
40
Owner Complaints
5
Recalls
30
Service Bulletins
0
Investigations
Overview of the 2018 PORSCHE MACAN
The 2018 PORSCHE MACAN has received a total of 40 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 16 recall campaigns affecting this vehicle, covering issues with SEAT BELTS:REAR/OTHER:ANCHORAGE, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER. 30 technical service bulletins have been issued by Porsche Cars North America, Inc. for this model year. The most commonly reported problems involve the Air Bags (9 complaints), Steering (6 complaints), and Electrical System (4 complaints).
Recalls for the 2018 PORSCHE MACAN
NHTSA has recorded 16 recalls for the 2018 PORSCHE MACAN, potentially affecting up to 544,863 vehicles.
Recall 23V443000 — SEAT BELTS:REAR/OTHER:ANCHORAGE
| 37 vehicles affected
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2016-2020 Macan S, 2017-2020 Macan, 2017 Panamera Turbo, 2018 and 2020 Macan Turbo and Panamera 4, 2018 Macan Sport Edition, Panamera 4 E-Hybrid, and 2019 Panamera 4 Sport Turismo vehicles. The screw that attaches the lower seat belt anchor to the seat frame on the outboard rear seats may not have...
Consequence: An improperly tightened seat belt anchor can detach during a crash, increasing the risk of injury.
Remedy: Dealers will replace and tighten the lower rear outboard seat belt anchor screws, free of charge. Owner notification letters are expected to be mailed August 24, 2023. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall...
View full details →Recall 21V131000 — AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
| 39,547 vehicles affected
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2017-2018 Macan, Macan Turbo Kits, Macan GTS, 2015-2018 Macan S, and Macan Turbo vehicles. The front passenger seat occupancy sensor mat may degrade and fail to detect a passenger in the front seat.
Consequence: The air bag will not deploy during a crash if a front passenger is undetected, increasing the risk of injury.
Remedy: Porsche will notify owners, and dealers will replace the sensor mat and seat cushion, free of charge. Owner notification letters were mailed October 25, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMA2.
View full details →Recall 21V131000 — AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
| 39,547 vehicles affected
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2017-2018 Macan, Macan Turbo Kits, Macan GTS, 2015-2018 Macan S, and Macan Turbo vehicles. The front passenger seat occupancy sensor mat may degrade and fail to detect a passenger in the front seat.
Consequence: The air bag will not deploy during a crash if a front passenger is undetected, increasing the risk of injury.
Remedy: Porsche will notify owners, and dealers will replace the sensor mat and seat cushion, free of charge. Owner notification letters were mailed October 25, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMA2.
View full details →Recall 21V131000 — AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
| 39,547 vehicles affected
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2017-2018 Macan, Macan Turbo Kits, Macan GTS, 2015-2018 Macan S, and Macan Turbo vehicles. The front passenger seat occupancy sensor mat may degrade and fail to detect a passenger in the front seat.
Consequence: The air bag will not deploy during a crash if a front passenger is undetected, increasing the risk of injury.
Remedy: Porsche will notify owners, and dealers will replace the sensor mat and seat cushion, free of charge. Owner notification letters were mailed October 25, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMA2.
View full details →Recall 21V131000 — AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
| 39,547 vehicles affected
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2017-2018 Macan, Macan Turbo Kits, Macan GTS, 2015-2018 Macan S, and Macan Turbo vehicles. The front passenger seat occupancy sensor mat may degrade and fail to detect a passenger in the front seat.
Consequence: The air bag will not deploy during a crash if a front passenger is undetected, increasing the risk of injury.
Remedy: Porsche will notify owners, and dealers will replace the sensor mat and seat cushion, free of charge. Owner notification letters were mailed October 25, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMA2.
View full details →Recall 21V131000 — AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
| 39,547 vehicles affected
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2017-2018 Macan, Macan Turbo Kits, Macan GTS, 2015-2018 Macan S, and Macan Turbo vehicles. The front passenger seat occupancy sensor mat may degrade and fail to detect a passenger in the front seat.
Consequence: The air bag will not deploy during a crash if a front passenger is undetected, increasing the risk of injury.
Remedy: Porsche will notify owners, and dealers will replace the sensor mat and seat cushion, free of charge. Owner notification letters were mailed October 25, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMA2.
View full details →Recall 21V131000 — AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
| 39,547 vehicles affected
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2017-2018 Macan, Macan Turbo Kits, Macan GTS, 2015-2018 Macan S, and Macan Turbo vehicles. The front passenger seat occupancy sensor mat may degrade and fail to detect a passenger in the front seat.
Consequence: The air bag will not deploy during a crash if a front passenger is undetected, increasing the risk of injury.
Remedy: Porsche will notify owners, and dealers will replace the sensor mat and seat cushion, free of charge. Owner notification letters were mailed October 25, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMA2.
View full details →Recall 21V131000 — AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
| 39,547 vehicles affected
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2017-2018 Macan, Macan Turbo Kits, Macan GTS, 2015-2018 Macan S, and Macan Turbo vehicles. The front passenger seat occupancy sensor mat may degrade and fail to detect a passenger in the front seat.
Consequence: The air bag will not deploy during a crash if a front passenger is undetected, increasing the risk of injury.
Remedy: Porsche will notify owners, and dealers will replace the sensor mat and seat cushion, free of charge. Owner notification letters were mailed October 25, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMA2.
View full details →Recall 21V131000 — AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
| 39,547 vehicles affected
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2017-2018 Macan, Macan Turbo Kits, Macan GTS, 2015-2018 Macan S, and Macan Turbo vehicles. The front passenger seat occupancy sensor mat may degrade and fail to detect a passenger in the front seat.
Consequence: The air bag will not deploy during a crash if a front passenger is undetected, increasing the risk of injury.
Remedy: Porsche will notify owners, and dealers will replace the sensor mat and seat cushion, free of charge. Owner notification letters were mailed October 25, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMA2.
View full details →Recall 21V131000 — AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
| 39,547 vehicles affected
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2017-2018 Macan, Macan Turbo Kits, Macan GTS, 2015-2018 Macan S, and Macan Turbo vehicles. The front passenger seat occupancy sensor mat may degrade and fail to detect a passenger in the front seat.
Consequence: The air bag will not deploy during a crash if a front passenger is undetected, increasing the risk of injury.
Remedy: Porsche will notify owners, and dealers will replace the sensor mat and seat cushion, free of charge. Owner notification letters were mailed October 25, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMA2.
View full details →Recall 21V131000 — AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
| 39,547 vehicles affected
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2017-2018 Macan, Macan Turbo Kits, Macan GTS, 2015-2018 Macan S, and Macan Turbo vehicles. The front passenger seat occupancy sensor mat may degrade and fail to detect a passenger in the front seat.
Consequence: The air bag will not deploy during a crash if a front passenger is undetected, increasing the risk of injury.
Remedy: Porsche will notify owners, and dealers will replace the sensor mat and seat cushion, free of charge. Owner notification letters were mailed October 25, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMA2.
View full details →Recall 21V131000 — AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
| 39,547 vehicles affected
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2017-2018 Macan, Macan Turbo Kits, Macan GTS, 2015-2018 Macan S, and Macan Turbo vehicles. The front passenger seat occupancy sensor mat may degrade and fail to detect a passenger in the front seat.
Consequence: The air bag will not deploy during a crash if a front passenger is undetected, increasing the risk of injury.
Remedy: Porsche will notify owners, and dealers will replace the sensor mat and seat cushion, free of charge. Owner notification letters were mailed October 25, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMA2.
View full details →Recall 21V131000 — AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
| 39,547 vehicles affected
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2017-2018 Macan, Macan Turbo Kits, Macan GTS, 2015-2018 Macan S, and Macan Turbo vehicles. The front passenger seat occupancy sensor mat may degrade and fail to detect a passenger in the front seat.
Consequence: The air bag will not deploy during a crash if a front passenger is undetected, increasing the risk of injury.
Remedy: Porsche will notify owners, and dealers will replace the sensor mat and seat cushion, free of charge. Owner notification letters were mailed October 25, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMA2.
View full details →Recall 20V077000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
| 70,117 vehicles affected
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2015-2018 Macan vehicles. The fuel pump service cover may contact the flow nozzle on the filter flange of the fuel pump, potentially causing cracks and a fuel leak.
Consequence: Fuel leakage in the presence of an ignition source may increase the risk of a fire.
Remedy: Porsche will rework or replace and apply a protective film to the fuel pump flange. in addition, the fuel pump flange will be inspected and replaced if cracks are present. The recall began April 10, 2020. Owners may contact Porsche...
View full details →Recall 18V844000 — EQUIPMENT
| 142 vehicles affected
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2017 Porsche Cayenne Turbo S, Cayenne Turbo, Cayenne Plug-in Hybrid, Cayenne GTS, Cayenne Plug-in Hybrid Platinum Edition, Macan Turbo and Macan GTS vehicles, 2017-2018 Cayenne S, Macan, Cayenne Platinum Edition and Macan S vehicles and 2018 Cayenne vehicles equipped with the optional ski bag. The ski bag fastening strap may have...
Consequence: If the ski bag detaches during a crash, it can increase the risk of injury.
Remedy: Porsche will notify owners, and dealers will replace the ski bags, free of charge. The recall began January 10, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AJ12.
View full details →Recall 18V318000 — ELECTRICAL SYSTEM
| 3 vehicles affected
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2018 Porsche Macan S and Macan vehicles. These vehicles have a control unit that may fail and prevent safety-related functions such as driver display alerts and possibly impair drivability and post-crash functions.
Consequence: Failure of the control unit may increase the risk of a crash.
Remedy: Porsche will notify owners, and dealers will replace the affected control unit, free of charge. The recall began July 27, 2018. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AJ05.
View full details →Owner Complaints for the 2018 PORSCHE MACAN
40 complaints have been filed with NHTSA for the 2018 PORSCHE MACAN. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Air Bags | 9 | 0 | 0 | 0 | 0 |
| Steering | 6 | 0 | 0 | 0 | 0 |
| Electrical System | 4 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 3 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 2 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 2 | 0 | 0 | 0 | 0 |
| Seat Belts | 2 | 0 | 0 | 0 | 0 |
| Service Brakes | 2 | 0 | 0 | 0 | 0 |
| Back Over Prevention Rearview System Braking | 1 | 0 | 0 | 0 | 0 |
| Engine | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Adaptive Cruise Control | 1 | 0 | 0 | 0 | 0 |
| Fuel System Gasoline | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Blind Spot Detection | 1 | 0 | 0 | 0 | 0 |
| Power Train | 1 | 0 | 0 | 0 | 0 |
| Seat Beltsfrontwarning Lightdevices | 1 | 0 | 0 | 0 | 0 |
| Seats | 1 | 0 | 0 | 0 | 0 |
| Structurebody | 1 | 0 | 0 | 0 | 0 |
| Tires | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
I am writing to formally submit a safety complaint regarding my 2018 Porsche Macan. I have experienced a significant issue with the vehicle’s headlights, which I believe poses a serious safety risk. Description of the Issue: The headlights on my 2018 Porsche Macan have failed without any prior warning or indication. There were no dashboard alerts or error messages to notify me of a problem. The failure occurred suddenly while driving at night, resulting in a complete loss of forward illumination. This created a hazardous situation, as I was unable to see the road ahead and other drivers were unable to see my vehicle clearly. Safety Concerns: The headlight failure happened unexpectedly and without any warning. This issue significantly increases the risk of a crash, especially when driving at night or in low-visibility conditions. Upon inspection, I was told the entire headlight assembly would need to be replaced, which is costly and concerning for a relatively new vehicle. Request for Investigation: I am aware that other owners of the 2018 Porsche Macan have reported similar headlight failures. I urge NHTSA to investigate this matter, as it appears to be a widespread and potentially dangerous defect. Reliable headlight operation is essential for safe driving, and sudden failure without warning is unacceptable. Thank you for your attention to this matter. Please let me know if you require any additional information or documentation.
I am writing to formally submit a safety complaint regarding my 2018 Porsche Macan. I have experienced a significant issue with the vehicle’s headlights, which I believe poses a serious safety risk. Description of the Issue: The headlights on my 2018 Porsche Macan have failed without any prior warning or indication. There were no dashboard alerts or error messages to notify me of a problem. The failure occurred suddenly while driving at night, resulting in a complete loss of forward illumination. This created a hazardous situation, as I was unable to see the road ahead and other drivers were unable to see my vehicle clearly. Safety Concerns: The headlight failure happened unexpectedly and without any warning. This issue significantly increases the risk of a crash, especially when driving at night or in low-visibility conditions. Upon inspection, I was told the entire headlight assembly would need to be replaced, which is costly and concerning for a relatively new vehicle. Request for Investigation: I am aware that other owners of the 2018 Porsche Macan have reported similar headlight failures. I urge NHTSA to investigate this matter, as it appears to be a widespread and potentially dangerous defect. Reliable headlight operation is essential for safe driving, and sudden failure without warning is unacceptable. Thank you for your attention to this matter. Please let me know if you require any additional information or documentation.
Engine failure
Engine failure
The Macan engine cooling system is defective and dangerous. It is made with a plastic cooling lines that are poorly placed (and concealed) where they are subject to high heat and pressure and therefore break suddenly. The danger is that it happens suddenly and you have to pull over right away even in dangerous road situations to avoid complete engine damage/failure. My husband and I drove the Macan to Mammoth Lakes for instance for the holidays and had to pull over in a dangerous side of a windy cliff, which posed great risk to our safety. Not to mention the difficulty and danger for a tow truck to access us. It was further pitch dark and snowing. We waited hours for the tow truck which thankfully came but we easily could have had to spend the night in a dangerous spot. Porsche should have let its customers know about this vulnerability so we could have changed these plastic lines even at our cost to avoid such a possible situation. They were sued for this same defect on the Cayenne. It's something I would have paid for and changed but they are not wanting to publicize this dangerous issue. They are putting customers' lives at risk. When we were (luckily) towed to Mammoth, Mammoth does not have the Porsche parts nor many mechanics so the mechanic (who was booked out for weeks) there did a temp fix and we risked our lives on the way back as well. We paid around $700 for the temporary repair and maybe another $1341 for the permanent change of the lines when we returned. This is a serious problem. We need to be able to trust otherwise reputable manufacturers like Porsche and our government entities. Happy to provide receipts. This vehicle needs to be recalled. At very least, the customers need to know about the issue because the plastic cooling tubes are concealed and not obvious. Further the lines cannot be replaced where the vehicle stalled and have to be towed to a mechanic.
Safety Rating for the 2018 PORSCHE MACAN
NHTSA has not yet tested the 2018 PORSCHE MACAN in its New Car Assessment Program.
Technical Service Bulletins for the 2018 PORSCHE MACAN
Porsche Cars North America, Inc. has issued 30 technical service bulletins (TSBs) for the 2018 PORSCHE MACAN. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
No. 215-23 — POWER TRAIN:AXLE ASSEMBLY
Technical information for improper handling of brake caliper during assembly work on front axle
No. 29-15 — EQUIPMENT:ELECTRICAL:INFOTAINMENT
Installation and conversion instructions for the Porsche rear seat entertainment
No. 23-14 — EQUIPMENT
Installation and conversion instructions for the door entry guard on the Macan - MY14-21
No. 38-16 — ELECTRICAL SYSTEM
Installation and conversion instructions for the sport plus mode for the PCM4 - Macan
No. 125-22 — EQUIPMENT
Technical information on the glass sunroof does not open on the Macan - observe specified procedure.
No.108-19 — EQUIPMENT
Information on symptom-based workshop manual - map details missing some regions: re-program navigation update using SD card.
No. 132-17 — STEERING
Symptom based workshop manual information: customer complaint is a vibration/jerking during acceleration. Check transfer gear.
No. 136-18 — EQUIPMENT
Technical information on spare parts requirements - when working on the maintenance flaps in rear doors.
No. 2123 — EQUIPMENT
Special tools information for a new roof drain cleaning tool.
No. 36-16 — EQUIPMENT
Installation and conversion instructions for installing Apple CarPlay with voice control.
Showing 10 of 30 technical service bulletins.
NHTSA Investigations for the 2018 PORSCHE MACAN
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the PORSCHE MACAN
- 2014 PORSCHE MACAN — 0 complaints
- 2015 PORSCHE MACAN — 30 complaints
- 2016 PORSCHE MACAN — 31 complaints
- 2017 PORSCHE MACAN — 71 complaints
- 2018 PORSCHE MACAN (current)
- 2019 PORSCHE MACAN — 12 complaints
- 2020 PORSCHE MACAN — 19 complaints
- 2021 PORSCHE MACAN — 12 complaints
- 2022 PORSCHE MACAN — 6 complaints
- 2023 PORSCHE MACAN — 9 complaints
Other PORSCHE Models
- PORSCHE CAYENNE — 629 total complaints
- PORSCHE TAYCAN — 378 total complaints
- PORSCHE BOXSTER — 219 total complaints
- PORSCHE 911 — 173 total complaints
- PORSCHE PANAMERA — 153 total complaints
- PORSCHE CAYENNE S — 135 total complaints
- PORSCHE 911 TURBO — 89 total complaints
- PORSCHE 911 GT3 — 67 total complaints