2015 PORSCHE MACAN — Problems, Recalls & Safety Data

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N/A

Safety Rating

30

Owner Complaints

2

Recalls

ACTIVE RECALL

48

Service Bulletins

0

Investigations

Overview of the 2015 PORSCHE MACAN

The 2015 PORSCHE MACAN has received a total of 30 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, SERVICE BRAKES, HYDRAULIC:POWER ASSIST. 48 technical service bulletins have been issued by Porsche Cars North America, Inc. for this model year. The most commonly reported problems involve the Air Bags (6 complaints), Engine (5 complaints), and Power Train (5 complaints).

Recalls for the 2015 PORSCHE MACAN

NHTSA has recorded 2 recalls for the 2015 PORSCHE MACAN, potentially affecting up to 70,124 vehicles.

Recall 20V077000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

| 70,117 vehicles affected

Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2015-2018 Macan vehicles. The fuel pump service cover may contact the flow nozzle on the filter flange of the fuel pump, potentially causing cracks and a fuel leak.

Consequence: Fuel leakage in the presence of an ignition source may increase the risk of a fire.

Remedy: Porsche will rework or replace and apply a protective film to the fuel pump flange. in addition, the fuel pump flange will be inspected and replaced if cracks are present. The recall began April 10, 2020. Owners may contact Porsche...

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Recall 14V470000 — SERVICE BRAKES, HYDRAULIC:POWER ASSIST

| 7 vehicles affected

Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain model year 2015 Macan vehicles manufactured March 6, 2014, to April 26, 2014. During manufacturing, the brake booster may have been damaged during installation.

Consequence: If the brake booster was damaged during installation, the vacuum in the brake booster may drop when the brakes are actuated, resulting in a reduced brake force boost, increasing the risk of a crash.

Remedy: Porsche will notify owners, and dealers will inspect and replace the brake booster, as necessary, free of charge. The recall began on December 29, 2014. Owners may contact Porsche customer service at 1-800-545-8039. Porsche's number for this recall is AE02.

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Owner Complaints for the 2015 PORSCHE MACAN

30 complaints have been filed with NHTSA for the 2015 PORSCHE MACAN. Below is a breakdown by vehicle component.

Most Recent Complaints

#11704555 | AIR BAGS | | N/A miles
My airbag light has remained on, uninterrupted, for over about one month now. I had the fault code read by an independent shop and they informed me that the fault was the occupant sensor for the passenger seat (BodySense front passenger seat occupancy sensor mat). They also informed me that this was the subject of a recall. Recall 17V-133/AMA2. I contacted a Porsche dealer as to the problem, made an appointment and took the car to the dealer. The dealer informed me that the recall on this part had already been completed. I expressed my concern that the recalled part obviously failed again, but the dealer indicated that corporate would not allow them to replace it again under the prior recall. I then filed a claim with Porsche NA. After weeks of back and forth with Porsche NA, they denied my claim, despite the fact that a previously recalled part had failed again. Performing some investigation since, I have learned that I am not alone and that the previously recalled Generation 1 seat occupancy sensor mat was replaced with a generation 2 mat, but that those were also failing. In fact, in January 2021 Porsche investigated this matter and did conduct another recall in February of 2021. However, for whatever reason my car was not part of that recall, though it suffers the same issue as to the failure of the Generation 2 mat. Any assistance you are able to provide is appreciated. Thank you. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
#11693107 | STRUCTURE:BODY | | N/A miles
The rear subframe of my 2015 Porsche Macan has suffered severe corrosion to the extent that it was no longer safe to operate the vehicle. This corrosion led to an unexpected failure of the subframe, causing the rear end of the vehicle to essentially collapse. As a result, significant damage occurred to both the control arms and the rear differential. A local independent repair shop specializing in German-made vehicles (Porsche, Audi, Mercedes, VW) assessed the subframe and confirmed that it was in extremely poor condition, having prematurely rotted and failed. Porsche offers a 12-year limited warranty against corrosion for body panels, but this warranty does not extend to the subframe. The cost of repairs to address the damage, performed by the independent shop, amounted to $3,600. It is worth noting that this issue is widely recognized among owners of 2015-2018 Porsche Macan and Audi Q5 models, as both vehicles share the same subframe. The problem appears to stem from a design flaw related to the inferior materials used in the construction of the subframe. Porsche is aware of this recurring issue, yet has not taken any corrective action to resolve it.
#11693107 | SUSPENSION | | N/A miles
The rear subframe of my 2015 Porsche Macan has suffered severe corrosion to the extent that it was no longer safe to operate the vehicle. This corrosion led to an unexpected failure of the subframe, causing the rear end of the vehicle to essentially collapse. As a result, significant damage occurred to both the control arms and the rear differential. A local independent repair shop specializing in German-made vehicles (Porsche, Audi, Mercedes, VW) assessed the subframe and confirmed that it was in extremely poor condition, having prematurely rotted and failed. Porsche offers a 12-year limited warranty against corrosion for body panels, but this warranty does not extend to the subframe. The cost of repairs to address the damage, performed by the independent shop, amounted to $3,600. It is worth noting that this issue is widely recognized among owners of 2015-2018 Porsche Macan and Audi Q5 models, as both vehicles share the same subframe. The problem appears to stem from a design flaw related to the inferior materials used in the construction of the subframe. Porsche is aware of this recurring issue, yet has not taken any corrective action to resolve it.
#11672654 | AIR BAGS | | N/A miles
Dashboard has an issue where staples have come out, I am told this may impact the air bags in an accident. Dealer recommended selling the car. This is recurring issue that is very common.
#11672654 | UNKNOWN OR OTHER | | N/A miles
Dashboard has an issue where staples have come out, I am told this may impact the air bags in an accident. Dealer recommended selling the car. This is recurring issue that is very common.

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Safety Rating for the 2015 PORSCHE MACAN

NHTSA has not yet tested the 2015 PORSCHE MACAN in its New Car Assessment Program.

Technical Service Bulletins for the 2015 PORSCHE MACAN

Porsche Cars North America, Inc. has issued 48 technical service bulletins (TSBs) for the 2015 PORSCHE MACAN. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

No. 2324 — SERVICE BRAKES

Instructions on advanced technical information for the Macan - brake hose retaining bracket

No. 2219 — EQUIPMENT

Instructions on advanced technical information for vehicles with 3G VTS - engine start inhibited and fault code present.

No. 210-21-2 — ENGINE

Engine symptom - loose/broken screws and oil leaks in the area of the chain housing cover and/or camshaft phaser.

No. 37-16 — VISIBILITY

Symptom based workshop manual information - eliminating symptoms in body interior: Re-calibrating Surround View Camera Control Unit (for I-no. 8A4)

No. 50-21-1 — ELECTRICAL SYSTEM

Information for recall campaign AMA2 - replacing seat occupancy detection system for passenger seat.

No. 68-21-2 — ENGINE AND ENGINE COOLING

Instructions for fixing a rattling noise in the rear area of the exhaust system.

No. 13-20 — WHEELS

Installation instructions for putting snow chains on the Macan.

No. 1901.1 — STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

Advanced technical information about how to handle outside door handle cracks and breaks.

No. D519 — EQUIPMENT ADAPTIVE/MOBILITY

Parts withdrawal information for a Macan water pump.

No. 118-20 — EQUIPMENT ADAPTIVE/MOBILITY

Instructions for how to assist if the selector lever is in Park position but not detected, and the key cannot be removed.

Showing 10 of 48 technical service bulletins.

NHTSA Investigations for the 2015 PORSCHE MACAN

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the PORSCHE MACAN

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Other PORSCHE Models

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