2021 PORSCHE MACAN — Problems, Recalls & Safety Data
N/A
Safety Rating
12
Owner Complaints
1
Recall
42
Service Bulletins
0
Investigations
Overview of the 2021 PORSCHE MACAN
The 2021 PORSCHE MACAN has received a total of 12 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with SUSPENSION:REAR:SHOCK ABSORBER, SUSPENSION:FRONT:SHOCK ABSORBER. 42 technical service bulletins have been issued by Porsche Cars North America, Inc. for this model year. The most commonly reported problems involve the Service Brakes (3 complaints), Unknown Or Other (3 complaints), and Power Train (2 complaints).
Recalls for the 2021 PORSCHE MACAN
NHTSA has recorded 2 recalls for the 2021 PORSCHE MACAN, potentially affecting up to 20 vehicles.
Recall 21V224000 — SUSPENSION:REAR:SHOCK ABSORBER
| 10 vehicles affected
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2021 Porsche Macan, Macan S, Macan GTS, and Macan Turbo vehicles. The screw connection on the shock absorbers of the front and rear axle might not be tightened properly.
Consequence: A failed screw connection may cause damage to the braking system, driving instability, and the potential loss of control, increasing the risk of a crash.
Remedy: Owners are advised not to drive their vehicle until the remedy has been performed. Porsche will notify owners, and dealers will rework and tighten the screw connections, free of charge. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number...
View full details →Recall 21V224000 — SUSPENSION:FRONT:SHOCK ABSORBER
| 10 vehicles affected
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2021 Porsche Macan, Macan S, Macan GTS, and Macan Turbo vehicles. The screw connection on the shock absorbers of the front and rear axle might not be tightened properly.
Consequence: A failed screw connection may cause damage to the braking system, driving instability, and the potential loss of control, increasing the risk of a crash.
Remedy: Owners are advised not to drive their vehicle until the remedy has been performed. Porsche will notify owners, and dealers will rework and tighten the screw connections, free of charge. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number...
View full details →Owner Complaints for the 2021 PORSCHE MACAN
12 complaints have been filed with NHTSA for the 2021 PORSCHE MACAN. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Service Brakes | 3 | 3 | 0 | 0 | 0 |
| Unknown Or Other | 3 | 1 | 0 | 0 | 0 |
| Power Train | 2 | 2 | 0 | 0 | 0 |
| Structurebody | 2 | 0 | 1 | 0 | 0 |
| Air Bags | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 1 | 0 | 0 | 0 |
Most Recent Complaints
The CHIME SPEAKER in the failed with less than vehicle 11,000 miles on the odometer. This extremely low mileage indicates that the failure is due to a manufacturing defect rather than standard wear and tear. I am particularly concerned because this is not merely a convenience issue; it is a significant safety concern. The chime speaker is the primary method of delivering audible alerts for: - Turn Signal Indicators: The lack of an audible "click" prevents confirmation that signals are active, which can lead to driver error or unintentional signaling. - Seatbelt Warnings: Critical reminders for passenger safety are now silenced. - System Fault Alerts: Any immediate mechanical or electrical warnings from the vehicle’s diagnostic systems are currently uncommunicated to the driver. - Lane departure warnings. - Collision alerts - Blind spot alerts - Other advanced driving assist and safety systems. The fault has been reproduced and confirmed by the dealer (Porsche Tysons Corner). The fault is also confirmed by the vehicles onboard diagnostic and warning system. The dealers proposed fix is to replace the entire instrument cluster at a cost of more than $5000 or turn the repair over to an audio shop in hopes that they can replace remove the instrument cluster and replace the chime speaker with a non-OEM part as the OEM lowest replaceable part is the entire instrument cluster. This is safety issue because very few vehicle owners will be will to spend more than $5000 to repair/replace the chime speaker.
On November 12, 2025 the transmission, power train, and/or other components on my Porsche Macan S failed. My Macan was parked (gear selector in "Park") on a level surface, the ignition turned off and the key removed from the ignition when it was tapped from behind by another vehicle that was exiting a residential garage. The Macan proceeded to roll over two hundred feet from the impact, jumped two curbs, crossed a street with active traffic, and finally stopped when it hit a tree. There was extensive damage to my vehicle but fortunately there were no injuries because the Macan was unmanned at the time of impact. If there were pedestrians and/or other vehicles crossing the path of the Macan they would have been hit. There were no warning signs prior to the failure. This incident has been reported to Porsche Cars North America, Inc. ("PCNA"). I requested an inspection of my vehicle at an authorized Porsche repair dealership but was told: "PCNA has determined that our involvement would not be required in this matter therefore, we are unable to investigate it further". PCNA has disavowed any responsibility for the manufacturer's defect that endangers other drivers, pedestrians and me, given the risk of reoccurrence.
On November 12, 2025 the transmission, power train, and/or other components on my Porsche Macan S failed. My Macan was parked (gear selector in "Park") on a level surface, the ignition turned off and the key removed from the ignition when it was tapped from behind by another vehicle that was exiting a residential garage. The Macan proceeded to roll over two hundred feet from the impact, jumped two curbs, crossed a street with active traffic, and finally stopped when it hit a tree. There was extensive damage to my vehicle but fortunately there were no injuries because the Macan was unmanned at the time of impact. If there were pedestrians and/or other vehicles crossing the path of the Macan they would have been hit. There were no warning signs prior to the failure. This incident has been reported to Porsche Cars North America, Inc. ("PCNA"). I requested an inspection of my vehicle at an authorized Porsche repair dealership but was told: "PCNA has determined that our involvement would not be required in this matter therefore, we are unable to investigate it further". PCNA has disavowed any responsibility for the manufacturer's defect that endangers other drivers, pedestrians and me, given the risk of reoccurrence.
On November 12, 2025 the transmission, power train, and/or other components on my Porsche Macan S failed. My Macan was parked (gear selector in "Park") on a level surface, the ignition turned off and the key removed from the ignition when it was tapped from behind by another vehicle that was exiting a residential garage. The Macan proceeded to roll over two hundred feet from the impact, jumped two curbs, crossed a street with active traffic, and finally stopped when it hit a tree. There was extensive damage to my vehicle but fortunately there were no injuries because the Macan was unmanned at the time of impact. If there were pedestrians and/or other vehicles crossing the path of the Macan they would have been hit. There were no warning signs prior to the failure. This incident has been reported to Porsche Cars North America, Inc. ("PCNA"). I requested an inspection of my vehicle at an authorized Porsche repair dealership but was told: "PCNA has determined that our involvement would not be required in this matter therefore, we are unable to investigate it further". PCNA has disavowed any responsibility for the manufacturer's defect that endangers other drivers, pedestrians and me, given the risk of reoccurrence.
There was a recall on the passenger sideair bag sensor for previous years but the issue is still occurring in my 2021 Porsche macan turbo. The error code reports a faulty air bag sensor. The recall should be extended to later year models. Thank you
Safety Rating for the 2021 PORSCHE MACAN
NHTSA has not yet tested the 2021 PORSCHE MACAN in its New Car Assessment Program.
Technical Service Bulletins for the 2021 PORSCHE MACAN
Porsche Cars North America, Inc. has issued 42 technical service bulletins (TSBs) for the 2021 PORSCHE MACAN. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
No. 2114.2 — ENGINE AND ENGINE COOLING
Instructions on advanced technical information for the engine - will not start for updating PVTS CU software via dealer web portal
No. 2308 — ELECTRICAL SYSTEM
Special tools and equipment for the map update service for the PCM4 and 5
No. 2303 — EQUIPMENT
Advanced technical information for the Macan - inoperative AC due to refrigerant leak
No. 209-22 — EQUIPMENT
Technical information on WNQ3 â Checking Windshield and Re-Bonding if Necessary
No. 209-22 — VISIBILITY:WINDSHIELD
Technical information on WNQ3 â Checking Windshield and Re-Bonding if Necessary
WNQ3 — VISIBILITY:WINDSHIELD
Porsche intranet posting with information on workshop campaign WNQ3 - checking windscreen and re-bonding if necessary
No. 155-21-1 — EQUIPMENT:ELECTRICAL
Technical information for WML0 - retrofitting loaudspeaker booster.
No. 173-22 — ENGINE AND ENGINE COOLING
Technical information for an oil leak around the oil-filter housing
WNM5 — ELECTRICAL SYSTEM
Porsche intranet posting with information on workshop campaign WNM5 - changing vehicle order in the instrument cluster
WNC5 — EQUIPMENT
Porsche intranet posting with information on workshop campaign WNC5 - checking universal joint of intermediate steering shaft. Replace is necessary.
Showing 10 of 42 technical service bulletins.
NHTSA Investigations for the 2021 PORSCHE MACAN
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the PORSCHE MACAN
- 2016 PORSCHE MACAN — 31 complaints
- 2017 PORSCHE MACAN — 71 complaints
- 2018 PORSCHE MACAN — 40 complaints
- 2019 PORSCHE MACAN — 12 complaints
- 2020 PORSCHE MACAN — 19 complaints
- 2021 PORSCHE MACAN (current)
- 2022 PORSCHE MACAN — 6 complaints
- 2023 PORSCHE MACAN — 9 complaints
- 2024 PORSCHE MACAN — 8 complaints
- 2025 PORSCHE MACAN — 7 complaints
- 2026 PORSCHE MACAN — 0 complaints
Other PORSCHE Models
- PORSCHE CAYENNE — 629 total complaints
- PORSCHE TAYCAN — 378 total complaints
- PORSCHE BOXSTER — 219 total complaints
- PORSCHE 911 — 173 total complaints
- PORSCHE PANAMERA — 153 total complaints
- PORSCHE CAYENNE S — 135 total complaints
- PORSCHE 911 TURBO — 89 total complaints
- PORSCHE 911 GT3 — 67 total complaints