2015 PORSCHE CAYENNE S E-HYBRID — Problems, Recalls & Safety Data

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N/A

Safety Rating

1

Owner Complaint

1

Recall

ACTIVE RECALL

8

Service Bulletins

0

Investigations

Overview of the 2015 PORSCHE CAYENNE S E-HYBRID

The 2015 PORSCHE CAYENNE S E-HYBRID has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with EXTERIOR LIGHTING:HEADLIGHTS. 8 technical service bulletins have been issued by Porsche Cars North America, Inc. for this model year. The most commonly reported problem area is the Visibilitywiper (1 complaint).

Recalls for the 2015 PORSCHE CAYENNE S E-HYBRID

NHTSA has recorded 3 recalls for the 2015 PORSCHE CAYENNE S E-HYBRID, potentially affecting up to 668,574 vehicles.

Recall 22V656000 — EXTERIOR LIGHTING:HEADLIGHTS

| 222,858 vehicles affected

Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the...

Consequence: Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.

Remedy: Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.

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Recall 22V656000 — EXTERIOR LIGHTING:HEADLIGHTS

| 222,858 vehicles affected

Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the...

Consequence: Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.

Remedy: Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.

View full details →

Recall 22V656000 — EXTERIOR LIGHTING:HEADLIGHTS

| 222,858 vehicles affected

Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the...

Consequence: Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.

Remedy: Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.

View full details →

Owner Complaints for the 2015 PORSCHE CAYENNE S E-HYBRID

1 complaint has been filed with NHTSA for the 2015 PORSCHE CAYENNE S E-HYBRID. Below is a breakdown by vehicle component.

Most Recent Complaints

#11061979 | VISIBILITY/WIPER | | 29,000 miles
PANORAMIC GLASS ROOF SPONTANEOUSLY EXPLODED. WAS DRIVING ALONG A FAIRLY QUIET FREEWAY (BIG DISTANCE TO CAR IN FRONT AND NO CARS IN NEIGHBOURING LANE). ALL OF A SUDDEN LARGE BANG AND GLASS FELL DOWN ON THE 3 PASSENGERS IN THE BACK. MANY SMALL PIECES AND A FEW LARGE PIECES. PASSENGERS WERE CUT, BLOOD VISIBLE. KEPT FINDING GLASS IN OUR CLOTHES' POCKETS FEW DAYS FOLLOWING. EVEN AFTER REPAIR, FOUND A PIECE OF GLASS BY THE WINDOW THIS MORNING. FORTUNATELY LITTLE GLASS FEEL IN THE FRONT AND I WAS ABLE TO SAFELY PULL OVER A SPEAK TO PORSCHE. THEY TOLD ME IT WILL NEED TO COME INTO THE SHOP AND THEY WILL FIGURE OUT WHAT WENT WRONG. DESPITE BEING TOLD THIS WOULD BE COVERED UNDER WARRANTY ON THE PHONE (I ASKED MULTIPLE TIMES AND EVERYONE IN THE CAR KEPT TELLING ME TO), WHEN I WENT TO PICK UP THE CAR I WAS HIT WITH A BILL FOR PARTS AND LABOUR, RENTAL INSURANCE (THEY DID COVER THE BASE RENTAL PRICE). ALSO THEY ARE NOT SURE WHAT WENT WRONG, THEY SAY A ROCK HIT IT, BUT NONE OF US ARE ENTIRELY CONVINCED BY THIS.

Safety Rating for the 2015 PORSCHE CAYENNE S E-HYBRID

NHTSA has not yet tested the 2015 PORSCHE CAYENNE S E-HYBRID in its New Car Assessment Program.

Technical Service Bulletins for the 2015 PORSCHE CAYENNE S E-HYBRID

Porsche Cars North America, Inc. has issued 8 technical service bulletins (TSBs) for the 2015 PORSCHE CAYENNE S E-HYBRID. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

No. 28-15 — EQUIPMENT:ELECTRICAL:INFOTAINMENT

Installation and conversion instructions for the rear seat entertainment

No. 52-21 — ELECTRICAL SYSTEM

Information on how to deal with a potential cyber security breach.

No. 24-15 — VISIBILITY

Installation and conversion instructions for parking pre-climatization of the Gen 2 Cayenne.

No. 24-15 — PARKING BRAKE:INDICATOR LIGHT

Installation and conversion instructions for parking pre-climatization of the Gen 2 Cayenne.

02/16 4440 — WHEELS:SPACE SAVER WHEEL

Approved Tires, Wheels and Spacers (02/16) This bulletin contains information about • technically permissible wheel/tyre combinations, • measures that may be required when changing the wheel/tire combination fitted at the factory, • approved original Porsche alloy wheels and • approved summer, all-season and winter tires and their tire pressures

122-F3B4A-05 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Concerns: Instrument cluster Information: The instrument cluster on the affected vehicles may have been coded using an incorrect coding rule. As a result, there is a possibility that the range on remaining fuel will be calculated incorrectly and an incorrect range will be shown on the display when driving extensively...

122-V6K2R-06 — ELECTRICAL SYSTEM:SOFTWARE

Concerns: DME control unit Information: This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. With the previous software for controlling the cooling-air flaps for demand-controlled regulation of engine cooling, there is a possibility that the cooling-air flaps will remain closed at speeds of over 124...

122-V6K2R-06 — ENGINE AND ENGINE COOLING:COOLING SYSTEM

Concerns: DME control unit Information: This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. With the previous software for controlling the cooling-air flaps for demand-controlled regulation of engine cooling, there is a possibility that the cooling-air flaps will remain closed at speeds of over 124...

NHTSA Investigations for the 2015 PORSCHE CAYENNE S E-HYBRID

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the PORSCHE CAYENNE S E-HYBRID

Other PORSCHE Models

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