2004 PORSCHE 911 CARRERA — Problems, Recalls & Safety Data
N/A
Safety Rating
9
Owner Complaints
1
Recall
4
Service Bulletins
0
Investigations
Overview of the 2004 PORSCHE 911 CARRERA
The 2004 PORSCHE 911 CARRERA has received a total of 9 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with SUSPENSION:FRONT:MACPHERSON STRUT. 4 technical service bulletins have been issued by Porsche Cars North America, Inc. for this model year. The most commonly reported problems involve the Engine And Engine Coolingengine (2 complaints), Air Bags (1 complaint), and Air Bagsfrontal (1 complaint).
Recalls for the 2004 PORSCHE 911 CARRERA
NHTSA has recorded 1 recall for the 2004 PORSCHE 911 CARRERA, potentially affecting up to 584 vehicles.
Recall 20E091000 — SUSPENSION:FRONT:MACPHERSON STRUT
| 584 vehicles affected
Defect: Ohlins USA, Inc (Ohlins) is recalling certain Front Struts, part number POS 5N20. These struts were sold as part of Ohlins strut kits part number POZ MN02, intended for installation on 1999-2005 Porsche 911 Carrera 4 and 4S (generation 996), and 2001-2006 Porsche 911 Turbo / Turbo S (generation 996) and kit part number POZ MN05, intended for installation on...
Consequence: If the pin fails, it will cause separation of the strut from the vehicle, affecting vehicle control and increasing the risk of a crash.
Remedy: Ohlins will notify owners, and dealers will request the return of all unsold kits containing the subject part from dealer/distributor inventory for a full refund. All owners who purchased one of the kits (POZ MN02 or POZ MN05) will receive...
View full details →Owner Complaints for the 2004 PORSCHE 911 CARRERA
9 complaints have been filed with NHTSA for the 2004 PORSCHE 911 CARRERA. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine And Engine Coolingengine | 2 | 0 | 0 | 0 | 0 |
| Air Bags | 1 | 1 | 0 | 0 | 0 |
| Air Bagsfrontal | 1 | 1 | 0 | 0 | 0 |
| Engine | 1 | 0 | 0 | 0 | 0 |
| Engine And Engine Cooling | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Suspension | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control | 1 | 1 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2004 Porsche 911. The contact stated while driving approximately 45 MPH he heard a loud creaking sound coming from the front-end. The contact stated that he was entering the highway and the sound became louder while speeding to merge. The contact stated that after driving over some slight imperfections in the roadway, the front-end started pulling to the left and right with force. The contact stated that extra effort was needed to keep the vehicle in the lane. The contact stated no warning lights were illuminated. The contact exited the highway and drove the vehicle to his residence. The vehicle had not been taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 106,000.
The contact owns a 2004 Porsche 911. The contact stated while driving approximately 45 MPH he heard a loud creaking sound coming from the front-end. The contact stated that he was entering the highway and the sound became louder while speeding to merge. The contact stated that after driving over some slight imperfections in the roadway, the front-end started pulling to the left and right with force. The contact stated that extra effort was needed to keep the vehicle in the lane. The contact stated no warning lights were illuminated. The contact exited the highway and drove the vehicle to his residence. The vehicle had not been taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 106,000.
TL* THE CONTACT OWNS A 2004 PORSCHE 911 CARRERA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS SHIFTED INTO NEUTRAL AND FAILED TO RESTART AFTER MULTIPLE ATTEMPTS. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING, WHO INFORMED THE CONTACT THAT THE INTERMEDIATE SHAFT (IMS) FAILED, WHICH CAUSED THE ENGINE TO STALL. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2004 PORSCHE 911 CARRERA 4S. THE CONTACT WAS DRIVING 25 MPH AND TAPPED THE BRAKES TO DISENGAGE THE CRUISE CONTROL BUT INSTEAD OF THE VEHICLE DECELERATING, THE VEHICLE ABNORMALLY ACCELERATED AND CRASHED INTO A PRECEDING VEHICLE. THE AIRBAG ALSO FAILED TO DEPLOY. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 57,000. THE VIN WAS NOT AVAILABLE. UPDATED 8/2/12 *CN THE CONSUMER STATED THE VEHICLE WAS TOTALED. A TECHNICIAN DOWNLOADED THE DATA FROM THE VEHICLE'S ENGINE MANAGEMENT SYSTEM TO DETERMINE THE ROLE OF ANY VEHICLE EQUIPMENT MALFUNCTION IN THE ACCIDENT. PORSCHE OF ARLINGTON, THE DEALER, DELIVERED THE DOWNLOADED DATA TO PORSCHE NA, WHERE THE DATA IS ANALYZED. PORSCHE STATED THAT ANY DOCUMENTATION OF PORSCHE'S INVESTIGATION AND ANALYSIS OF THE INCIDENT WAS PROPRIETARY. THE CONSUMER WAS GIVEN TWO CITATIONS FOR VEHICLE NEGLIGENCE AND INTENDS TO CONTEST THEM BOTH. THE CONSUMER NEEDS ENGINE MANAGEMENT SYSTEM DATA TO DO SO. UPDATED 08/06/2012 *JS
TL* THE CONTACT OWNS A 2004 PORSCHE 911 CARRERA 4S. THE CONTACT WAS DRIVING 25 MPH AND TAPPED THE BRAKES TO DISENGAGE THE CRUISE CONTROL BUT INSTEAD OF THE VEHICLE DECELERATING, THE VEHICLE ABNORMALLY ACCELERATED AND CRASHED INTO A PRECEDING VEHICLE. THE AIRBAG ALSO FAILED TO DEPLOY. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 57,000. THE VIN WAS NOT AVAILABLE. UPDATED 8/2/12 *CN THE CONSUMER STATED THE VEHICLE WAS TOTALED. A TECHNICIAN DOWNLOADED THE DATA FROM THE VEHICLE'S ENGINE MANAGEMENT SYSTEM TO DETERMINE THE ROLE OF ANY VEHICLE EQUIPMENT MALFUNCTION IN THE ACCIDENT. PORSCHE OF ARLINGTON, THE DEALER, DELIVERED THE DOWNLOADED DATA TO PORSCHE NA, WHERE THE DATA IS ANALYZED. PORSCHE STATED THAT ANY DOCUMENTATION OF PORSCHE'S INVESTIGATION AND ANALYSIS OF THE INCIDENT WAS PROPRIETARY. THE CONSUMER WAS GIVEN TWO CITATIONS FOR VEHICLE NEGLIGENCE AND INTENDS TO CONTEST THEM BOTH. THE CONSUMER NEEDS ENGINE MANAGEMENT SYSTEM DATA TO DO SO. UPDATED 08/06/2012 *JS
Safety Rating for the 2004 PORSCHE 911 CARRERA
NHTSA has not yet tested the 2004 PORSCHE 911 CARRERA in its New Car Assessment Program.
Technical Service Bulletins for the 2004 PORSCHE 911 CARRERA
Porsche Cars North America, Inc. has issued 4 technical service bulletins (TSBs) for the 2004 PORSCHE 911 CARRERA. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
122-A6R3Q-05 — POWER TRAIN:DRIVELINE
"Concern: Replacing Hardy disc on the cardan shaft during repairs Notes: Previously, the Hardy disc (± Figure 1) was not available separately, and the entire cardan shaft had to be replaced. In order to improve the serviceability of these vehicles, we have now made the Hardy disc available as a...
122-A6R3Q-05 — POWER TRAIN:DRIVELINE:DRIVESHAFT
"Concern: Replacing Hardy disc on the cardan shaft during repairs Notes: Previously, the Hardy disc (± Figure 1) was not available separately, and the entire cardan shaft had to be replaced. In order to improve the serviceability of these vehicles, we have now made the Hardy disc available as a...
0104 — POWER TRAIN:CLUTCH ASSEMBLY
POSSIBILITY OF CLUTCH SLAVE CYLINDER EXPERIENCING INCREASED WEAR AS MILEAGE INCREASES ON THE VEHICLE. *TC
0304 — SERVICE BRAKES, AIR
REAR BRAKE AIR GUIDE: ALUMINUM RING COMES LOOSE. *TC
NHTSA Investigations for the 2004 PORSCHE 911 CARRERA
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the PORSCHE 911 CARRERA
- 1999 PORSCHE 911 CARRERA — 21 complaints
- 2000 PORSCHE 911 CARRERA — 2 complaints
- 2001 PORSCHE 911 CARRERA — 1 complaint
- 2002 PORSCHE 911 CARRERA — 4 complaints
- 2003 PORSCHE 911 CARRERA — 3 complaints
- 2004 PORSCHE 911 CARRERA (current)
- 2005 PORSCHE 911 CARRERA — 4 complaints
- 2006 PORSCHE 911 CARRERA — 0 complaints
- 2007 PORSCHE 911 CARRERA — 0 complaints
- 2008 PORSCHE 911 CARRERA — 0 complaints
- 2009 PORSCHE 911 CARRERA — 0 complaints
Other PORSCHE Models
- PORSCHE CAYENNE — 629 total complaints
- PORSCHE TAYCAN — 378 total complaints
- PORSCHE MACAN — 245 total complaints
- PORSCHE BOXSTER — 219 total complaints
- PORSCHE 911 — 173 total complaints
- PORSCHE PANAMERA — 153 total complaints
- PORSCHE CAYENNE S — 135 total complaints
- PORSCHE 911 TURBO — 89 total complaints