NHTSA Complaint #10461351 — 2004 PORSCHE 911 CARRERA

TL* THE CONTACT OWNS A 2004 PORSCHE 911 CARRERA 4S. THE CONTACT WAS DRIVING 25 MPH AND TAPPED THE BRAKES TO DISENGAGE THE CRUISE CONTROL BUT INSTEAD OF THE VEHICLE DECELERATING, THE VEHICLE ABNORMALLY ACCELERATED AND CRASHED INTO A PRECEDING VEHICLE. THE AIRBAG ALSO FAILED TO DEPLOY. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 57,000. THE VIN WAS NOT AVAILABLE. UPDATED 8/2/12 *CN THE CONSUMER STATED THE VEHICLE WAS TOTALED. A TECHNICIAN DOWNLOADED THE DATA FROM THE VEHICLE'S ENGINE MANAGEMENT SYSTEM TO DETERMINE THE ROLE OF ANY VEHICLE EQUIPMENT MALFUNCTION IN THE ACCIDENT. PORSCHE OF ARLINGTON, THE DEALER, DELIVERED THE DOWNLOADED DATA TO PORSCHE NA, WHERE THE DATA IS ANALYZED. PORSCHE STATED THAT ANY DOCUMENTATION OF PORSCHE'S INVESTIGATION AND ANALYSIS OF THE INCIDENT WAS PROPRIETARY. THE CONSUMER WAS GIVEN TWO CITATIONS FOR VEHICLE NEGLIGENCE AND INTENDS TO CONTEST THEM BOTH. THE CONSUMER NEEDS ENGINE MANAGEMENT SYSTEM DATA TO DO SO. UPDATED 08/06/2012 *JS