2002 PORSCHE 911 CARRERA — Problems, Recalls & Safety Data
N/A
Safety Rating
4
Owner Complaints
3
Recalls
17
Service Bulletins
0
Investigations
Overview of the 2002 PORSCHE 911 CARRERA
The 2002 PORSCHE 911 CARRERA has received a total of 4 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with SUSPENSION:FRONT:MACPHERSON STRUT, SEAT BELTS:FRONT:RETRACTOR, SEAT BELTS. 17 technical service bulletins have been issued by Porsche Cars North America, Inc. for this model year. The most commonly reported problems involve the Air Bags (1 complaint), Electrical System12v24v48v Battery (1 complaint), and Engine And Engine Coolingengine (1 complaint).
Recalls for the 2002 PORSCHE 911 CARRERA
NHTSA has recorded 5 recalls for the 2002 PORSCHE 911 CARRERA, potentially affecting up to 594 vehicles.
Recall 20E091000 — SUSPENSION:FRONT:MACPHERSON STRUT
| 584 vehicles affected
Defect: Ohlins USA, Inc (Ohlins) is recalling certain Front Struts, part number POS 5N20. These struts were sold as part of Ohlins strut kits part number POZ MN02, intended for installation on 1999-2005 Porsche 911 Carrera 4 and 4S (generation 996), and 2001-2006 Porsche 911 Turbo / Turbo S (generation 996) and kit part number POZ MN05, intended for installation on...
Consequence: If the pin fails, it will cause separation of the strut from the vehicle, affecting vehicle control and increasing the risk of a crash.
Remedy: Ohlins will notify owners, and dealers will request the return of all unsold kits containing the subject part from dealer/distributor inventory for a full refund. All owners who purchased one of the kits (POZ MN02 or POZ MN05) will receive...
View full details →Recall 13V064000 — SEAT BELTS:FRONT:RETRACTOR
| 1 vehicles affected
Defect: US Specs is recalling one 2002 Porsche Carrera 911. This vehicle fails to conform to Federal Motor Vehicle Safety Standard No. 208, "Occupant Crash Protection." After performing conformity-related modifications for the US market, this vehicle was released with passenger seatbelts that lack the required Automatic Locking Retractor (ALR) function.
Consequence: Without the ALR function, the seatbelts do not allow for the secure installation of a child restraint, which can increase the risk of injury to a child during a crash.
Remedy: US Specs will notify the owner and replace all of the passenger seat belts, free of charge. The recall began on April 22, 2013. Owners may contact US Specs at 1-443-502-2331.
View full details →Recall 13V064000 — SEAT BELTS
| 1 vehicles affected
Defect: US Specs is recalling one 2002 Porsche Carrera 911. This vehicle fails to conform to Federal Motor Vehicle Safety Standard No. 208, "Occupant Crash Protection." After performing conformity-related modifications for the US market, this vehicle was released with passenger seatbelts that lack the required Automatic Locking Retractor (ALR) function.
Consequence: Without the ALR function, the seatbelts do not allow for the secure installation of a child restraint, which can increase the risk of injury to a child during a crash.
Remedy: US Specs will notify the owner and replace all of the passenger seat belts, free of charge. The recall began on April 22, 2013. Owners may contact US Specs at 1-443-502-2331.
View full details →Recall 13V063000 — EQUIPMENT:OTHER:LABELS
| 4 vehicles affected
Defect: US Specs is recalling one 2002 Porsche Carrera, one 1997 BMW 750IL, and two 1986 BMW 635 CSI vehicles for failing to conform to Federal Motor Vehicle Safety Standard No. 111, "Rearview Mirrors." While performing conformity-related modifications for the US market, labels with an incorrect size font were applied to the passenger side mirror.
Consequence: Drivers of these vehicles may not know the proximity of the objects in the passenger side mirror, increasing the risk of a crash.
Remedy: US Specs will notify owners and correct the statement on the passenger mirror of the affected vehicles, free of charge. The recall began on April 22, 2013. Owners may contact US Specs at 1-443-502-2331.
View full details →Recall 13V063000 — VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
| 4 vehicles affected
Defect: US Specs is recalling one 2002 Porsche Carrera, one 1997 BMW 750IL, and two 1986 BMW 635 CSI vehicles for failing to conform to Federal Motor Vehicle Safety Standard No. 111, "Rearview Mirrors." While performing conformity-related modifications for the US market, labels with an incorrect size font were applied to the passenger side mirror.
Consequence: Drivers of these vehicles may not know the proximity of the objects in the passenger side mirror, increasing the risk of a crash.
Remedy: US Specs will notify owners and correct the statement on the passenger mirror of the affected vehicles, free of charge. The recall began on April 22, 2013. Owners may contact US Specs at 1-443-502-2331.
View full details →Owner Complaints for the 2002 PORSCHE 911 CARRERA
4 complaints have been filed with NHTSA for the 2002 PORSCHE 911 CARRERA. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Air Bags | 1 | 0 | 0 | 0 | 0 |
| Electrical System12v24v48v Battery | 1 | 0 | 1 | 0 | 0 |
| Engine And Engine Coolingengine | 1 | 0 | 0 | 0 | 0 |
| Steeringhydraulic Power Assist System | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
TL* THE CONTACT OWNS A 2002 PORSCHE 911 CARRERA. THE CONTACT STATED WHILE DRIVING AT 25 MPH, THERE WAS A LOUD, ABNORMAL BANG. THE CONTACT EXITED THE VEHICLE AND FOUND A LARGE OIL SPILL FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER. THE ENGINE AND TRANSMISSION WERE TAKEN APART TO LOCATE THE FAILURE. THE DEALER ADVISED THE INTERMEDIATE MAIN SHAFT (IMF) HAD COLLAPSED AND EXPLODED, KILLING THE ENGINE. THE ENGINE WOULD NEED TO BE REPLACED AT THE CONTACT'S EXPENSE. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 41,000.
ERRONEOUS AIRBAG FAILURE ERROR CODE DETECTED. AIRBAG FAILURE LIGHT ON DASH AND AIRBAG FAILURE TEXT ALSO APPEARS ON DASH. PORSCHE DEALER REPORTS THAT THERE IS A TECHNICAL SERVICE BULLETIN ISSUED BY PORSCHE CARS OF NORTH AMERICA TO FIX THIS PROBLEM. THE FIX INVOLVES RE-WIRING THE GROUND SYSTEM AND REPLACING THE SEAT BELT CLASPS. DEALER INDICATES THAT THIS WOULD COST ME $850 TO HAVE THIS REPAIR WORK DONE. DEALER RESET THE ERROR CODE BUT IT RE-APPEARED THE FOLLOWING DAY INDICATING A PROBLEM WITH THE PASSENGER SEAT BELT. PORSCHE SHOULD FIX THIS ADMITTED DEFECT FOR FREE AND ISSUE A RECALL AS THIS IS DEFINITELY A SAFETY HAZARD. IGNORING THE FALSE FAILURE INDICATION MAY VERY WELL MASK MORE SERIOUS UNDERLYING ERROR CONDITIONS WITH THE AIRBAG SYSTEM. *TR
2002 PORSCHE 996 WITH POWER STEERING VALVE FAILURE. CONSUMER STATES THAT THE POWER STEERING RESERVOIR VALVE MADE A HIGH PITCHED NOISE. HE STATED THAT THIS FAILURE COULD CAUSE A FIRE SINCE THE VALVE IS LOCATED RIGHT OVER THE EXHAUST AND OR THE TURBO. *KB
PUT THE KEY IN THE IGNITION, TURNED IT TO START THE VEHICLE, AND THE BATTERY COMPLETELY EXPLODED. ACID VAPORS FILLED THE GARAGE AND BURNED EYES AND CAUSED COUGHING AND BURNING THROAT SENSATION. *JB
Safety Rating for the 2002 PORSCHE 911 CARRERA
NHTSA has not yet tested the 2002 PORSCHE 911 CARRERA in its New Car Assessment Program.
Technical Service Bulletins for the 2002 PORSCHE 911 CARRERA
Porsche Cars North America, Inc. has issued 17 technical service bulletins (TSBs) for the 2002 PORSCHE 911 CARRERA. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
122-E9N3N-01 — EQUIPMENT
Subject: DME control unit
ATIALL1601 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
1997 to Present - Vehicle Analysis Log Types - In an effort to prode accurate information regarding the state of the vehicle at the time fof VAL creation, a "log type" drop down menu was added at the end of the VAL creation menu.
104 — FUEL SYSTEM, OTHER
INCORRECT FUEL LEVEL DISPLAY IN INSTRUMENT CLUSTER. *TT
0402 — ENGINE AND ENGINE COOLING:ENGINE
ENGINE REPLACEMENT NOT NECESSARY FOR HIGH OIL CONSUMPTION COMPLAINTS. *TT
6658 — STRUCTURE:BODY
AEROKIT CUP II INSTALLATION INSTRUCTIONS. *TT
902 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
EXHAUST SYSTEM RATTLING NOISE IN EXHAUST TAILPIPE COVER. *TT
3701 — POWER TRAIN:AUTOMATIC TRANSMISSION
TIPTRONIC CONTROL UNIT ADAPTION OF THE TORQUE CONVERER LOCKUP. *TT
0206 — EQUIPMENT
SPECIAL TOOLS - ADAPTER CABLE & ASSEMBLY PLIERS. *TT
802 — EQUIPMENT:ELECTRICAL
INSTRUMENT CLUSTER REPLACEMENT. *TT
9020 — ENGINE AND ENGINE COOLING:ENGINE
CHANGE TO THE NEW ENGINE OIL LEVEL (NEW OIL CHARACTERISTICS). *TT
Showing 10 of 17 technical service bulletins.
NHTSA Investigations for the 2002 PORSCHE 911 CARRERA
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the PORSCHE 911 CARRERA
- 1997 PORSCHE 911 CARRERA — 1 complaint
- 1998 PORSCHE 911 CARRERA — 0 complaints
- 1999 PORSCHE 911 CARRERA — 21 complaints
- 2000 PORSCHE 911 CARRERA — 2 complaints
- 2001 PORSCHE 911 CARRERA — 1 complaint
- 2002 PORSCHE 911 CARRERA (current)
- 2003 PORSCHE 911 CARRERA — 3 complaints
- 2004 PORSCHE 911 CARRERA — 9 complaints
- 2005 PORSCHE 911 CARRERA — 4 complaints
- 2006 PORSCHE 911 CARRERA — 0 complaints
- 2007 PORSCHE 911 CARRERA — 0 complaints
Other PORSCHE Models
- PORSCHE CAYENNE — 629 total complaints
- PORSCHE TAYCAN — 378 total complaints
- PORSCHE MACAN — 245 total complaints
- PORSCHE BOXSTER — 219 total complaints
- PORSCHE 911 — 173 total complaints
- PORSCHE PANAMERA — 153 total complaints
- PORSCHE CAYENNE S — 135 total complaints
- PORSCHE 911 TURBO — 89 total complaints