2004 PIERCE CUSTOM CHASSIS — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
2
Recalls
5
Service Bulletins
0
Investigations
Overview of the 2004 PIERCE CUSTOM CHASSIS
The 2004 PIERCE CUSTOM CHASSIS has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with SUSPENSION:FRONT:CONTROL ARM, STEERING. 5 technical service bulletins have been issued by PIERCE MANUFACTURING for this model year.
Recalls for the 2004 PIERCE CUSTOM CHASSIS
NHTSA has recorded 2 recalls for the 2004 PIERCE CUSTOM CHASSIS, potentially affecting up to 2,668 vehicles.
Recall 07V470000 — SUSPENSION:FRONT:CONTROL ARM
| 2,604 vehicles affected
Defect: ON CERTAIN FIRE TRUCKS EQUIPPED WITH AN INDEPENDENT FRONT SUSPENSION, A PITMAN ARM MIGHT FRACTURE UNDER SEVERE LOAD CAUSED BY THREE LOADING CONDITIONS. IN ALL CASES, THE FRONT AXLE MUST BE TURNED FULL LEFT OR RIGHT WHILE (1) SIMULTANEOUSLY BACKING UP AND BRAKING HARD, (2) DRIVING ONE WHEEL OVER OR AGAINST A CURB OR (3) STEERING THE FRONT AXLE FULL...
Consequence: SUCH A BREAK COULD LEAD TO THE SUSPENSION LOSING ONE OF ITS ANCHOR POINTS, THEREBY POTENTIALLY CAUSING LOSS OF VEHICLE CONTROL WITHOUT PRIOR WARNING WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL REPLACE THE ORIGINAL PITMAN ARMS WITH PITMAN ARMS MADE OF HIGHER STRENGTH MATERIAL. THE RECALL BEGAN ON OCTOBER 29, 2007. OWNERS MAY CONTACT PIERCE AT 920-832-3000.
View full details →Recall 04V567000 — STEERING
| 64 vehicles affected
Defect: ON CERTAIN FIRE TRUCKS EQUIPPED WITH THE ALL WHEEL STEER OPTION, THE POSITION OF THE FRONT AXLE IS SENSED BY AN OPTICAL ENCODER MOUNTED TO THE BOTTOM OF THE FRONT AXLE KINGPIN, WHICH IS PROTECTED FROM THE ELEMENTS BY AN OUTER CASE. THIS CASE SHARES A COMMON GREASE CAVITY WITH THE KINGPIN. OIL THAT LEACHES FROM THE GREASE CAN MIGRATE...
Consequence: OIL ON THE DISC CAN CAUSE THE ENCODER TO SEND INCORRECT WHEEL POSITION INFORMATION AND CAN CAUSE THE REAR WHEELS TO STEER UNEXPECTEDLY CAUSING THE VEHICLE TO CRASH WITHOUT PRIOR WARNING.
Remedy: DEALERS WILL REPLACE THE ENCODERS WITH NEW ENCODERS WITH MORE ROBUST SEALS. THE CONTROL SOFTWARE WILL BE UPDATED TO PRODUCE AN ERROR CODE AND DISABLE THE REAR STEERING FUNCTION IF UNUSUAL ENCODER INPUTS ARE DETECTED. THE RECALL BEGAN JANUARY 25,...
View full details →Owner Complaints for the 2004 PIERCE CUSTOM CHASSIS
No complaints have been filed with NHTSA for the 2004 PIERCE CUSTOM CHASSIS.
Safety Rating for the 2004 PIERCE CUSTOM CHASSIS
NHTSA has not yet tested the 2004 PIERCE CUSTOM CHASSIS in its New Car Assessment Program.
Technical Service Bulletins for the 2004 PIERCE CUSTOM CHASSIS
PIERCE MANUFACTURING has issued 5 technical service bulletins (TSBs) for the 2004 PIERCE CUSTOM CHASSIS. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
PB_751 — ENGINE
Depending on custom chassis configuration, the oil check level plug and sight glass may prove difficult to view and access on certain vehicles. Installing the 90-degree fitting and cap will allow easier access for checking fluid level while topping off the Integrated Pump Transmission (IPT) with fluid.
PB_704 — UNKNOWN OR OTHER
FRC has made the final notice to Pierce that they will no longer be offering the legacy PumpBoss governors, they will be moving to the PumpBoss Max (PBA500). Pierce has been working with FRC to provide a smooth transition by completing our own testing and software validation in our current...
SB_731 — UNKNOWN OR OTHER
To improve customer experiences by eliminating most needs for an engineering review, this service bulletin clarifies the upgrade procedure from PBA200-400 to a PBA500 governor. Two options are available: 1. The first option applies only to vehicles without a PUC pump and are upgrading from a PBA200-400 to the PBA500...
SB_712 — UNKNOWN OR OTHER
This bulletin will cover the general procedures for adjusting the wear pads and guide pads on Ascendant and Non-Ascendant Ladders & Platforms.
PB_705 — UNKNOWN OR OTHER
As a product enhancement, larger front landing pads are available for the underside of the 100’ AAT basket, These will provide improved protection should the basket inadvertently come into contact with the ground.
NHTSA Investigations for the 2004 PIERCE CUSTOM CHASSIS
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the PIERCE CUSTOM CHASSIS
- 1999 PIERCE CUSTOM CHASSIS — 0 complaints
- 2000 PIERCE CUSTOM CHASSIS — 0 complaints
- 2001 PIERCE CUSTOM CHASSIS — 0 complaints
- 2002 PIERCE CUSTOM CHASSIS — 0 complaints
- 2003 PIERCE CUSTOM CHASSIS — 0 complaints
- 2004 PIERCE CUSTOM CHASSIS (current)
- 2005 PIERCE CUSTOM CHASSIS — 0 complaints
- 2006 PIERCE CUSTOM CHASSIS — 0 complaints
Other PIERCE Models
- PIERCE ARROW XT — 10 total complaints
- PIERCE DASH — 8 total complaints
- PIERCE IMPEL — 7 total complaints
- PIERCE SABER — 5 total complaints
- PIERCE QUANTUM — 3 total complaints
- PIERCE ARROW — 2 total complaints
- PIERCE ENFORCER — 2 total complaints
- PIERCE PUMPER — 2 total complaints