2002 PIERCE CUSTOM CHASSIS — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
4
Recalls
1
Service Bulletin
0
Investigations
Overview of the 2002 PIERCE CUSTOM CHASSIS
The 2002 PIERCE CUSTOM CHASSIS has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with SUSPENSION:FRONT:CONTROL ARM, STEERING. 1 technical service bulletin have been issued by PIERCE MANUFACTURING,INC. for this model year.
Recalls for the 2002 PIERCE CUSTOM CHASSIS
NHTSA has recorded 4 recalls for the 2002 PIERCE CUSTOM CHASSIS, potentially affecting up to 2,889 vehicles.
Recall 07V470000 — SUSPENSION:FRONT:CONTROL ARM
| 2,604 vehicles affected
Defect: ON CERTAIN FIRE TRUCKS EQUIPPED WITH AN INDEPENDENT FRONT SUSPENSION, A PITMAN ARM MIGHT FRACTURE UNDER SEVERE LOAD CAUSED BY THREE LOADING CONDITIONS. IN ALL CASES, THE FRONT AXLE MUST BE TURNED FULL LEFT OR RIGHT WHILE (1) SIMULTANEOUSLY BACKING UP AND BRAKING HARD, (2) DRIVING ONE WHEEL OVER OR AGAINST A CURB OR (3) STEERING THE FRONT AXLE FULL...
Consequence: SUCH A BREAK COULD LEAD TO THE SUSPENSION LOSING ONE OF ITS ANCHOR POINTS, THEREBY POTENTIALLY CAUSING LOSS OF VEHICLE CONTROL WITHOUT PRIOR WARNING WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL REPLACE THE ORIGINAL PITMAN ARMS WITH PITMAN ARMS MADE OF HIGHER STRENGTH MATERIAL. THE RECALL BEGAN ON OCTOBER 29, 2007. OWNERS MAY CONTACT PIERCE AT 920-832-3000.
View full details →Recall 02V294000 — STEERING
| 19 vehicles affected
Defect: ON CERTAIN CUSTOM CHASSIS EQUIPPED WITH THE ALL WHEEL STEER (AWS) 2002 SYSTEM, THE VEHICLE INTERFACE MOBILE PROGRAM HAS A PROBLEM THAT CAUSES ONE OF THE STEERABLE AXLES TO LOCK IN THE STEERED POSITION RATHER THAN RETURNING TO CENTER.
Consequence: IF THIS CONDITION OCCURS, THE DRIVER CAN LOSE STEERING CONTROL, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy: PIERCE IS SENDING A FACTORY TECHNICIAN TO ALL VEHICLES AND WILL UPGRADE THE AWS SYSTEM TO ELIMINATE THIS DEFECT. OWNER NOTIFICATION BEGAN ON NOVEMBER 2, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE...
View full details →Recall 04V567000 — STEERING
| 64 vehicles affected
Defect: ON CERTAIN FIRE TRUCKS EQUIPPED WITH THE ALL WHEEL STEER OPTION, THE POSITION OF THE FRONT AXLE IS SENSED BY AN OPTICAL ENCODER MOUNTED TO THE BOTTOM OF THE FRONT AXLE KINGPIN, WHICH IS PROTECTED FROM THE ELEMENTS BY AN OUTER CASE. THIS CASE SHARES A COMMON GREASE CAVITY WITH THE KINGPIN. OIL THAT LEACHES FROM THE GREASE CAN MIGRATE...
Consequence: OIL ON THE DISC CAN CAUSE THE ENCODER TO SEND INCORRECT WHEEL POSITION INFORMATION AND CAN CAUSE THE REAR WHEELS TO STEER UNEXPECTEDLY CAUSING THE VEHICLE TO CRASH WITHOUT PRIOR WARNING.
Remedy: DEALERS WILL REPLACE THE ENCODERS WITH NEW ENCODERS WITH MORE ROBUST SEALS. THE CONTROL SOFTWARE WILL BE UPDATED TO PRODUCE AN ERROR CODE AND DISABLE THE REAR STEERING FUNCTION IF UNUSUAL ENCODER INPUTS ARE DETECTED. THE RECALL BEGAN JANUARY 25,...
View full details →Recall 03V380000 — STEERING:LINKAGES:TIE ROD ASSEMBLY
| 202 vehicles affected
Defect: ON CERTAIN FIRE TRUCKS WITH TANDEM STEER AXLES. THE TRW TIE-ROD ON THE REAR-MOST AXLE OF A TANDEM AXLE IS RESTRAINED FROM ROTATIONAL MOVEMENT BY A PAIR OF ANTI-ROTATION SEALS LOCATED AT THE BALL SOCKET JOINTS. THESE ANTI-ROTATION SEALS WILL COMPRESS OVER TIME. IF THE ANTI-ROTATION SEAL ALLOWS TOO MUCH MOTION, THE SEALS CAN DETERIORATE, ALLOWING CONTACT BETWEEN THE BALL...
Consequence: FAILURE OF THE TIE-ROD WILL ALLOW ONE OF THE WHEELS TO SWING TO THE LIMIT OF ITS STEERING STOP, POTENTIALLY CAUSING A LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE TIE ROD. NOTIFICATION TO OWNERS BEGAN NOVEMBER 7, 2003. OWNERS SHOULD CONTACT PIERCE AT 1-888-974-3723.
View full details →Owner Complaints for the 2002 PIERCE CUSTOM CHASSIS
No complaints have been filed with NHTSA for the 2002 PIERCE CUSTOM CHASSIS.
Safety Rating for the 2002 PIERCE CUSTOM CHASSIS
NHTSA has not yet tested the 2002 PIERCE CUSTOM CHASSIS in its New Car Assessment Program.
Technical Service Bulletins for the 2002 PIERCE CUSTOM CHASSIS
PIERCE MANUFACTURING,INC. has issued 1 technical service bulletin (TSBs) for the 2002 PIERCE CUSTOM CHASSIS. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
WB_653 — STEERING
Improper installation of the vent lines that connect the wheel ends and carrier can cause the seals to blow out and leak oil. This document is to alert our dealers to check the T3 rear axles in their coverage area and to provide how to correct improper routings and installations...
NHTSA Investigations for the 2002 PIERCE CUSTOM CHASSIS
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the PIERCE CUSTOM CHASSIS
- 1997 PIERCE CUSTOM CHASSIS — 0 complaints
- 1998 PIERCE CUSTOM CHASSIS — 0 complaints
- 1999 PIERCE CUSTOM CHASSIS — 0 complaints
- 2000 PIERCE CUSTOM CHASSIS — 0 complaints
- 2001 PIERCE CUSTOM CHASSIS — 0 complaints
- 2002 PIERCE CUSTOM CHASSIS (current)
- 2003 PIERCE CUSTOM CHASSIS — 0 complaints
- 2004 PIERCE CUSTOM CHASSIS — 0 complaints
- 2005 PIERCE CUSTOM CHASSIS — 0 complaints
- 2006 PIERCE CUSTOM CHASSIS — 0 complaints
Other PIERCE Models
- PIERCE ARROW XT — 10 total complaints
- PIERCE DASH — 8 total complaints
- PIERCE IMPEL — 7 total complaints
- PIERCE SABER — 5 total complaints
- PIERCE QUANTUM — 3 total complaints
- PIERCE ARROW — 2 total complaints
- PIERCE ENFORCER — 2 total complaints
- PIERCE PUMPER — 2 total complaints