2018 PETERBILT 567 — Problems, Recalls & Safety Data

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N/A

Safety Rating

2

Owner Complaints

13

Recalls

ACTIVE RECALL

8

Service Bulletins

0

Investigations

Overview of the 2018 PETERBILT 567

The 2018 PETERBILT 567 has received a total of 2 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 17 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:WIRING, STEERING:CRITICAL FASTENERS, FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL. 8 technical service bulletins have been issued by PACCAR Incorporated for this model year. The most commonly reported problem area is the Steering (1 complaint).

Recalls for the 2018 PETERBILT 567

NHTSA has recorded 17 recalls for the 2018 PETERBILT 567, potentially affecting up to 1,236,534 vehicles.

Recall 21V00N000 — ELECTRICAL SYSTEM:WIRING

| 1,107 vehicles affected

Defect: PACCAR Incorporated (PACCAR) is recalling certain 2016-2022 Peterbilt 567, 579, 2021-2022 Peterbilt 536, 2017-2021 Kenworth T880, 2016-2022 Kenworth T680, 2018-2020 Kenworth T440, 2020 Kenworth T270, and 2021 Kenworth T280 vehicles. The methane detection system will not function if the system loses power.

Consequence: The operator may be unaware of a system malfunction or the presence of excessive methane levels, increasing the risk of injury or fire.

Remedy: Dealers will re-wire the warning alarm, free of charge. Owner notification letters were mailed December 1, 2022. Owners may contact Peterbilt customer service at 1-940-591-4220, and Kenworth customer service at 1-425-828-5888. PACCAR's numbers for this recall are 21KWH and 21PBN.

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Recall 22V277000 — STEERING:CRITICAL FASTENERS

| 17,641 vehicles affected

Defect: PACCAR Incorporated (PACCAR) is recalling certain 2018-2020 Kenworth T270, T370, T440, T470, T660, T680, T880, T800, W900, W990; and 2018-2020 Peterbilt 330, 337, 348, 365, 367, 389, 520, 567, and 579 vehicles. The Dana D-Series axle steer arm fasteners that attach the steering arm to the steering knuckle may fail.

Consequence: Fastener failure can result in a loss of steering control, increasing the risk of a crash or injury.

Remedy: Dealers will replace and torque the steer arm fasteners, at no charge. Owner notification letters were mailed November 8, 2022. Owners may contact Kenworth customer service at 1-425-828-5888 and Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are...

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Recall 21V391000 — FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL

| 612 vehicles affected

Defect: PACCAR Incorporated (PACCAR) is recalling certain 2018-2021 Peterbilt 337, 348, 365, 367, 520, 567, Kenworth T270, T370, T440, T470, T800 and T880 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Dealers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Owners may contact PACCAR customer service at 1-425-828-5888 (Kenworth) or 1-940-591-4220 (Peterbilt). PACCAR's numbers for this recall are 21KWC and 21PBD.

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Recall 21V391000 — FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL

| 612 vehicles affected

Defect: PACCAR Incorporated (PACCAR) is recalling certain 2018-2021 Peterbilt 337, 348, 365, 367, 520, 567, Kenworth T270, T370, T440, T470, T800 and T880 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Dealers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Owners may contact PACCAR customer service at 1-425-828-5888 (Kenworth) or 1-940-591-4220 (Peterbilt). PACCAR's numbers for this recall are 21KWC and 21PBD.

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Recall 20V199000 — ELECTRONIC STABILITY CONTROL (ESC)

| 460,515 vehicles affected

Defect: PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the...

Consequence: If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.

Remedy: PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer...

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Recall 20V199000 — SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT

| 460,515 vehicles affected

Defect: PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the...

Consequence: If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.

Remedy: PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer...

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Recall 18V368000 — ELECTRONIC STABILITY CONTROL (ESC)

| 85,626 vehicles affected

Defect: PACCAR Incorporated (PACCAR) is recalling certain 2017-2018 Peterbilt 567 and 579 trucks and 2015-2018 Kenworth T660, T680, T800, T880 and W900 trucks. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such,...

Consequence: If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.

Remedy: PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on July 30, 2018. Owners may contact Peterbilt customer service at 1-918-259-3258 or Kenworth customer...

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Recall 18V368000 — SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT

| 85,626 vehicles affected

Defect: PACCAR Incorporated (PACCAR) is recalling certain 2017-2018 Peterbilt 567 and 579 trucks and 2015-2018 Kenworth T660, T680, T800, T880 and W900 trucks. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the dash warning light for the ABS may not illuminate to warn the driver of the loss of ABS. As such,...

Consequence: If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.

Remedy: PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on July 30, 2018. Owners may contact Peterbilt customer service at 1-918-259-3258 or Kenworth customer...

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Recall 20V130000 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

| 35,671 vehicles affected

Defect: PACCAR Incorporated (PACCAR) is recalling certain 2015-2020 Peterbilt 365, 389, 567, and 579 vehicles equipped with a left-hand under hood jumper terminal (option code 2539410). The positive battery jumper terminal cable may be too long, allowing it to chafe against the left front suspension spring and result in an electrical short circuit.

Consequence: An electrical short circuit can increase the risk of a fire.

Remedy: PACCAR will notify owners, and dealers will inspect the battery jumper terminal cables, and replace them as necessary, free of charge. The recall began April 30, 2020. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's number for this recall...

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Recall 18V870000 — SEAT BELTS:FRONT:BUCKLE ASSEMBLY

| 6,857 vehicles affected

Defect: PACCAR Incorporated (PACCAR) is recalling certain 2018 Kenworth T680 and T880, and Peterbilt 567 and 579 trucks. The seat belt buckle assemblies on these vehicles may have been glued and not sewn during manufacturing, possibly causing the assembly to come apart under load, such as in the event of a crash.

Consequence: If the seat belt buckle assembly separates, it can prevent the occupant from being properly restrained in the event of a crash, increasing the risk of a crash.

Remedy: PACCAR will notify owners, and dealers will replace the seat belt buckle assemblies that were not sewn, free of charge. PACCAR issued owners an interim notification on February 4, 2019. The recall began February 28, 2019. Owners may contact PACCAR...

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Recall 18V931000 — POWER TRAIN:CLUTCH ASSEMBLY

| 25,556 vehicles affected

Defect: PACCAR Incorporated (PACCAR) is recalling certain 2018-2019 Peterbilt 337, 348, 365, 367, 389, 567, 579 and 587 trucks and 2018-2019 Kenworth C500, T270, T370, T440, T660, T680, T800, T880 and W900 trucks equipped with automated manual transmissions. An internal component in the clutch assembly may fail, possibly resulting in unintended vehicle movement.

Consequence: Unintended movement of a vehicle can increase the risk of a crash.

Remedy: PACCAR will notify owners, and dealers will update the transmission control module, free of charge. The recall began February 23, 2019. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's numbers for this recall are 18PBE and 18KWH.

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Recall 18V657000 — ENGINE AND ENGINE COOLING:ENGINE:DIESEL

| 48,896 vehicles affected

Defect: PACCAR Incorporated (PACCAR) is recalling certain 2017-2019 Kenworth C500, T600, T660, T680, T800, T880 and W900 trucks, as well as Peterbilt 367, 386, 389, 567, 579 and 587 trucks, equipped with Cummins ISX15 or X15 diesel engines. In certain driving conditions, such as on a long down-hill grade, the fuel line may burst if the fuel pump cooling circuit screen...

Consequence: If the fuel line bursts, fuel may leak onto the road resulting in a roadway hazard for other motorists. The engine may also stall without warning, resulting in the vehicle's inability to restart, increasing the risk of a crash.

Remedy: Cummins will notify owners, and dealers will replace the suspect fuel pump cooling circuit screen, free of charge. The recall began November 21, 2018. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's number for this recall is 18E081.

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Recall 18V092000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

| 1,938 vehicles affected

Defect: PACCAR Incorporated (PACCAR) is recalling certain 2017-2018 Kenworth T680 and T880 trucks, and Peterbilt 567 and 579 trucks, all equipped with an automated Eaton UltraShift Plus or Eaton Advantage Transmission with right hand stalk shifter. The display that indicates which transmission gear the driver selected may display incorrectly. The display can indicate 'N' when the shifter is set into 'D'...

Consequence: A truck that does not move as expected can increase the risk of a crash.

Remedy: PACCAR will notify owners, and dealers will install a transmission software update, free of charge. The recall began on March 9, 2018. Owners may contact Kenworth customer service at 1-425-828-5000 or Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this...

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Recall 18V092000 — POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

| 1,938 vehicles affected

Defect: PACCAR Incorporated (PACCAR) is recalling certain 2017-2018 Kenworth T680 and T880 trucks, and Peterbilt 567 and 579 trucks, all equipped with an automated Eaton UltraShift Plus or Eaton Advantage Transmission with right hand stalk shifter. The display that indicates which transmission gear the driver selected may display incorrectly. The display can indicate 'N' when the shifter is set into 'D'...

Consequence: A truck that does not move as expected can increase the risk of a crash.

Remedy: PACCAR will notify owners, and dealers will install a transmission software update, free of charge. The recall began on March 9, 2018. Owners may contact Kenworth customer service at 1-425-828-5000 or Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this...

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Recall 17V840000 — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

| 1,222 vehicles affected

Defect: PACCAR Incorporated (PACCAR) is recalling certain 2018 Peterbilt 567, 579, Kenworth T680, and T880 trucks, equipped with certain Eaton Endurant and PACCAR AMT transmissions. The transmission control module (TCM) may allow the engine to crank briefly even if the transmission shifter is not in neutral. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety...

Consequence: If the transmission is not in neutral when the engine begins running, there may be unintended vehicle movement, increasing the risk of a crash.

Remedy: PACCAR will notify owners, and dealers will update the TCM software, free of charge. The recall began February 6, 2018. Owners may contact Peterbilt customer service at 1-940-591-4000, or Kenworth customer service at 1-425-828-5000. PACCAR's numbers for this recall are...

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Recall 17V443000 — FUEL SYSTEM, DIESEL

| 1,737 vehicles affected

Defect: PACCAR Incorporated (PACCAR) is recalling certain 2017-2018 Peterbilt 367, 389, 567, 579 and 587 trucks, and 2018 Kenworth C500, T680, T800, T880 and W900 trucks equipped with Cummins ISX 15L engines. These engines have a fuel pump whose drive gear could possibly slip on its drive shaft, causing a fuel pump function loss, resulting in an engine stall.

Consequence: An engine stall can increase the risk of a crash.

Remedy: Cummins will notify the vehicle purchaser, and Cummins dealers will replace the fuel pumps, free of charge. The recall began July 1, 2017. Owners may contact Cummins customer service at 1-800-286-6467 or PACCAR customer service at 1-425-468-7400. PACCAR's number for...

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Recall 17V103000 — FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

| 465 vehicles affected

Defect: PACCAR Incorporated (PACCAR) is recalling certain 2015-2018 Kenworth K370, T680, T880 and 2017-2018 Peterbilt 567 and 579 trucks. The plastic fuel tee fittings on these trucks may leak fuel.

Consequence: A fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy: Kenworth and Peterbilt will notify owners, and dealers will replace the suspect fuel tees, free of charge. The recall began on April 13, 2017. Owners may contact Kenworth customer service at 1-425-828-5000 and Peterbilt customer service at 1-940-591-4000. PACCAR's numbers...

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Owner Complaints for the 2018 PETERBILT 567

2 complaints have been filed with NHTSA for the 2018 PETERBILT 567. Below is a breakdown by vehicle component.

Most Recent Complaints

#11083705 | STEERING | | 221 miles
VEHICLE WOULD WANDER LEFT AND RIGHT WITHIN THE LANE ONCE UP TO ABOUT 40 MPH. SYMPTOMS FELT AS IF ALIGNMENT WAS OFF, OR AS IF TIRES WERE FOLLOWING A RUT IN THE PAVEMENT. ONCE VEHICLE WAS LOADED, STEERING WHEEL WOULD BE CLOCKED ABOUT 10-15 DEGREES TO THE LEFT WHILE VEHICLE TRACKED STRAIGHT. DRIVER WOULD HAVE TO CONTINUOUSLY APPLY CORRECTIVE INPUT TO THE STEERING WHEEL TO KEEP THE VEHICLE FROM DIVING LEFT AND RIGHT WHILE AT HIGHWAY SPEEDS. ISSUE WAS DETERMINED TO BE STEERING BOX FAILURE, DUE TO INCORRECT LENGTH OF ONE OF THE STEERING BOX MOUNTING BOLTS INSTALLED AT MANUFACTURING FACILITY. *TT *TR
#11083705 | SUSPENSION | | 221 miles
VEHICLE WOULD WANDER LEFT AND RIGHT WITHIN THE LANE ONCE UP TO ABOUT 40 MPH. SYMPTOMS FELT AS IF ALIGNMENT WAS OFF, OR AS IF TIRES WERE FOLLOWING A RUT IN THE PAVEMENT. ONCE VEHICLE WAS LOADED, STEERING WHEEL WOULD BE CLOCKED ABOUT 10-15 DEGREES TO THE LEFT WHILE VEHICLE TRACKED STRAIGHT. DRIVER WOULD HAVE TO CONTINUOUSLY APPLY CORRECTIVE INPUT TO THE STEERING WHEEL TO KEEP THE VEHICLE FROM DIVING LEFT AND RIGHT WHILE AT HIGHWAY SPEEDS. ISSUE WAS DETERMINED TO BE STEERING BOX FAILURE, DUE TO INCORRECT LENGTH OF ONE OF THE STEERING BOX MOUNTING BOLTS INSTALLED AT MANUFACTURING FACILITY. *TT *TR

Safety Rating for the 2018 PETERBILT 567

NHTSA has not yet tested the 2018 PETERBILT 567 in its New Car Assessment Program.

Technical Service Bulletins for the 2018 PETERBILT 567

PACCAR Incorporated has issued 8 technical service bulletins (TSBs) for the 2018 PETERBILT 567. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

21PBM — SERVICE BRAKES, HYDRAULIC

​Safety Recall – Work Brake May Unintentionally Disengage – NHTSA ID: 21V906, TC: 2021-713. The work brake (also known as winch brake) may unintentionally disengage during winching operations, releasing the service brakes, increasing the risk of crash or injury. The VECU software will be updated to correctly set the speed...

T012 — POWER TRAIN

Non-Safety Campaign: ​Drivers of vehicles equipped with PACCAR TX-12 transmissions may experience harsh shifts and gear grinding noise. Premature Main Drive Gear damage may occur due to clutch housing and main case countershaft bearing bore wear.

44-031 — SERVICE BRAKES, HYDRAULIC

Non-safety campaign: Peterbilt has determined that vehicles meeting the criteria below may exhibit interference between the fuel line fittings on the Davco fuel filter and the brake chamber due to insufficient clearance. Repeated contact between the fuel filter fuel line fittings and the brake chamber may cause the fittings to...

44-031 — FUEL SYSTEM, DIESEL

Non-safety campaign: Peterbilt has determined that vehicles meeting the criteria below may exhibit interference between the fuel line fittings on the Davco fuel filter and the brake chamber due to insufficient clearance. Repeated contact between the fuel filter fuel line fittings and the brake chamber may cause the fittings to...

44-031 — EQUIPMENT

Non-safety campaign: Peterbilt has determined that vehicles meeting the criteria below may exhibit interference between the fuel line fittings on the Davco fuel filter and the brake chamber due to insufficient clearance. Repeated contact between the fuel filter fuel line fittings and the brake chamber may cause the fittings to...

45-060 — EQUIPMENT

Non-Safety Campaign Vehicles were built with a ladder bracket to aide in the routing of engine harnesses could potentially cause damage to the engine harness and must be removed.

18PBD — SEAT BELTS

Safety Recall Interim Notification: Seat belt buckle assemblies were glued and not sewn, allowing seat belt to come apart.

6171 — ENGINE

Non-Safety Campaign: repair procedure for 567 2018 chassis with Cummins PX-9 engines affected by leaking from return fuel fitting.

NHTSA Investigations for the 2018 PETERBILT 567

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the PETERBILT 567

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Other PETERBILT Models

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