2016 PETERBILT 389 — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
8
Recalls
2
Service Bulletins
0
Investigations
Overview of the 2016 PETERBILT 389
The 2016 PETERBILT 389 has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 12 recall campaigns affecting this vehicle, covering issues with ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT, ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES. 2 technical service bulletins have been issued by PACCAR Incorporated for this model year.
Recalls for the 2016 PETERBILT 389
NHTSA has recorded 12 recalls for the 2016 PETERBILT 389, potentially affecting up to 1,423,001 vehicles.
Recall 20V199000 — ELECTRONIC STABILITY CONTROL (ESC)
| 460,515 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the...
Consequence: If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.
Remedy: PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer...
View full details →Recall 20V199000 — SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
| 460,515 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the...
Consequence: If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.
Remedy: PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer...
View full details →Recall 20V130000 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
| 35,671 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2015-2020 Peterbilt 365, 389, 567, and 579 vehicles equipped with a left-hand under hood jumper terminal (option code 2539410). The positive battery jumper terminal cable may be too long, allowing it to chafe against the left front suspension spring and result in an electrical short circuit.
Consequence: An electrical short circuit can increase the risk of a fire.
Remedy: PACCAR will notify owners, and dealers will inspect the battery jumper terminal cables, and replace them as necessary, free of charge. The recall began April 30, 2020. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's number for this recall...
View full details →Recall 17V593000 — STEERING:LINKAGES:TIE ROD ASSEMBLY
| 17,737 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2016 Peterbilt 220, 320, 325, 330, 337, 348, 365, 367, 382, 384, 386, 389, 389G, 567, 579 and 587 trucks and Kenworth K170, T170, T270, T370, T440, T470,T660, T680, T800, T880, and W900 trucks equipped with certain Spicer D or E series steer axles. The castellated nut on the steer axles may not be...
Consequence: If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering and increasing the risk of a crash.
Remedy: PACCAR will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. If the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle...
View full details →Recall 17V593000 — STEERING
| 17,737 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2016 Peterbilt 220, 320, 325, 330, 337, 348, 365, 367, 382, 384, 386, 389, 389G, 567, 579 and 587 trucks and Kenworth K170, T170, T270, T370, T440, T470,T660, T680, T800, T880, and W900 trucks equipped with certain Spicer D or E series steer axles. The castellated nut on the steer axles may not be...
Consequence: If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering and increasing the risk of a crash.
Remedy: PACCAR will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. If the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle...
View full details →Recall 15V740000 — TIRES
| 1,876 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain model year 2009-2010 Peterbilt 340, 2010, 2012, and 2015-2016 Peterbilt 337, 2010 Peterbilt 335, 2011-2016 Peterbilt 348, 2009 and 2011-2016 Peterbilt 365, 2009 and 2012-2013 Peterbilt 386, 2009-2015 Peterbilt 388, 2015-2016 Peterbilt 389, and 2015 Peterbilt 567 auto hauler vehicles. The affected trucks are equipped with Michelin 295/60R22.5 XZA-2 front tires that have a...
Consequence: Higher vehicle speeds and other factors such as tire load and road temperatures may result in premature tire failure, increasing the risk of a crash.
Remedy: Peterbilt will notify owners, and dealers will reprogram the engine's vehicle speed parameters to limit the maximum vehicle speed to the tire speed rating, free of charge. The recall began on January 4, 2016. Owners may contact Peterbilt customer service...
View full details →Recall 15V597000 — ELECTRICAL SYSTEM:IGNITION:MODULE
| 354 vehicles affected
Defect: Paccar Incorporated (Paccar) is recalling certain model year 2016 Kenworth T370, T660, T680, T800, T880, and W900 vehicles manufactured July 31, 2015, to August 12, 2015, and 2016 Peterbilt 337, 348, 365, 367, 382, 386, 389, 567, 579, and 587 vehicles manufactured August 4, 2015, to August 12, 2015. In the affected vehicles, the Engine Control Module (ECM) may short...
Consequence: An engine that stalls without warning increases the risk of a crash.
Remedy: PACCAR will notify owners, and dealers will replace the defective engine control modules, free of charge. The recall began on October 22, 2015. Owners may contact Kenworth customer service at 1-425-828-5000 or Peterbilt customer service at 1-940-591-4000. Paccar's numbers for...
View full details →Recall 15V597000 — ENGINE AND ENGINE COOLING:ENGINE
| 354 vehicles affected
Defect: Paccar Incorporated (Paccar) is recalling certain model year 2016 Kenworth T370, T660, T680, T800, T880, and W900 vehicles manufactured July 31, 2015, to August 12, 2015, and 2016 Peterbilt 337, 348, 365, 367, 382, 386, 389, 567, 579, and 587 vehicles manufactured August 4, 2015, to August 12, 2015. In the affected vehicles, the Engine Control Module (ECM) may short...
Consequence: An engine that stalls without warning increases the risk of a crash.
Remedy: PACCAR will notify owners, and dealers will replace the defective engine control modules, free of charge. The recall began on October 22, 2015. Owners may contact Kenworth customer service at 1-425-828-5000 or Peterbilt customer service at 1-940-591-4000. Paccar's numbers for...
View full details →Recall 15V456000 — ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
| 288 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain model year 2012-2016 Peterbilt 365, 367, 384, 386, 388, 389, 567, 579, and 587 trucks manufactured January 13, 2011, to April 20, 2015. The affected trucks, equipped with extended-body Leece Neville alternators, have alternator charge cables that may chafe against a formed metal freon discharge line.
Consequence: If the alternator cable rubs through its insulation, an electrical short may occur, increasing the risk of a fire.
Remedy: Peterbilt will notify owners, and dealers will reroute the alternator charge cable away from the metal freon line and install a plastic insulator on the cable end, free of charge. The recall began on September 23, 2015. Owners may contact...
View full details →Recall 15V270000 — ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
| 1,494 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain model year 2014-2016 Kenworth T660, T680, T880 trucks manufactured February 18, 2013, to April 10, 2015, and 2011-2016 Peterbilt 386, 389, 567, 579, and 587 trucks manufactured December 13, 2010, to April 20, 2015. The affected trucks, equipped with PACCAR MX-13 engines and Delco-Remy 40SI alternators, have alternator charge cables that may chafe against...
Consequence: If the alternator cable rubs through its insulation, an electrical short may occur, increasing the risk of a fire.
Remedy: PACCAR will notify owners, and dealers will reroute the alternator charge cable away from the metal freon line, free of charge. PACCAR issued an interim notification to owners on July 10, 2015. The recall began on September 16, 2015. Owners...
View full details →Recall 15V132000 — EQUIPMENT:OTHER:LABELS
| 213,230 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain model year 2006-2016 Peterbilt 587, 579, 567, 389, 388, 387, 385, 382, 379, 378, 367, 365 and 357 trucks manufactured July 25, 2005, to February 26, 2016. The affected vehicles may be equipped with Tire and Rim Certification Labels that list a tire pressure below the actual correct amount. As such, these vehicles fail...
Consequence: If the tires are underinflated due to the incorrect inflation pressure listed on the label, the truck may not be able to carry the maximum gross vehicle weight rating (GVWR) load listed without experiencing tire failure which would increase the risk of a crash.
Remedy: Peterbilt will notify owners and mail them a corrected Tire and Rim certification label, free of charge. The recall began on June 19, 2015. Owners may contact Peterbilt customer service at 1-940-591-4000. PACCAR's number for this recall is 215-D.
View full details →Recall 15V132000 — TIRES
| 213,230 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain model year 2006-2016 Peterbilt 587, 579, 567, 389, 388, 387, 385, 382, 379, 378, 367, 365 and 357 trucks manufactured July 25, 2005, to February 26, 2016. The affected vehicles may be equipped with Tire and Rim Certification Labels that list a tire pressure below the actual correct amount. As such, these vehicles fail...
Consequence: If the tires are underinflated due to the incorrect inflation pressure listed on the label, the truck may not be able to carry the maximum gross vehicle weight rating (GVWR) load listed without experiencing tire failure which would increase the risk of a crash.
Remedy: Peterbilt will notify owners and mail them a corrected Tire and Rim certification label, free of charge. The recall began on June 19, 2015. Owners may contact Peterbilt customer service at 1-940-591-4000. PACCAR's number for this recall is 215-D.
View full details →Owner Complaints for the 2016 PETERBILT 389
No complaints have been filed with NHTSA for the 2016 PETERBILT 389.
Safety Rating for the 2016 PETERBILT 389
NHTSA has not yet tested the 2016 PETERBILT 389 in its New Car Assessment Program.
Technical Service Bulletins for the 2016 PETERBILT 389
PACCAR Incorporated has issued 2 technical service bulletins (TSBs) for the 2016 PETERBILT 389. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
34-093 — ELECTRICAL SYSTEM
34-093 Model 389 78-inch Sleeper 12V Power Port Supplier Change
116-2 — EQUIPMENT
FIELD REPAIR NOTICE: CAMPAIGN FOR MODELS EXPERIENCING SMARTLINQ FAILURES TO CONNECT VIA REMOTE DIAGNOSTICS.
NHTSA Investigations for the 2016 PETERBILT 389
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the PETERBILT 389
- 2011 PETERBILT 389 — 0 complaints
- 2012 PETERBILT 389 — 1 complaint
- 2013 PETERBILT 389 — 0 complaints
- 2014 PETERBILT 389 — 1 complaint
- 2015 PETERBILT 389 — 12 complaints
- 2016 PETERBILT 389 (current)
- 2017 PETERBILT 389 — 2 complaints
- 2018 PETERBILT 389 — 0 complaints
- 2019 PETERBILT 389 — 6 complaints
- 2020 PETERBILT 389 — 0 complaints
- 2021 PETERBILT 389 — 1 complaint
Other PETERBILT Models
- PETERBILT 379 — 76 total complaints
- PETERBILT 579 — 52 total complaints
- PETERBILT PETERBILT — 40 total complaints
- PETERBILT 388 — 36 total complaints
- PETERBILT 357 — 19 total complaints
- PETERBILT 386 — 14 total complaints
- PETERBILT 387 — 14 total complaints
- PETERBILT 567 — 11 total complaints