2011 PETERBILT 389 — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
7
Recalls
1
Service Bulletin
0
Investigations
Overview of the 2011 PETERBILT 389
The 2011 PETERBILT 389 has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 9 recall campaigns affecting this vehicle, covering issues with ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT, STEERING:LINKAGES:TIE ROD ASSEMBLY. 1 technical service bulletin have been issued by PACCAR INCORPORATED for this model year.
Recalls for the 2011 PETERBILT 389
NHTSA has recorded 9 recalls for the 2011 PETERBILT 389, potentially affecting up to 1,359,824 vehicles.
Recall 20V199000 — ELECTRONIC STABILITY CONTROL (ESC)
| 460,515 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the...
Consequence: If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.
Remedy: PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer...
View full details →Recall 20V199000 — SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
| 460,515 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the...
Consequence: If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.
Remedy: PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer...
View full details →Recall 15V108000 — STEERING:LINKAGES:TIE ROD ASSEMBLY
| 5,141 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain model year 2009-2015 Peterbilt 320, 365, 367, 388, and 389 trucks manufactured July 21, 2008, to February 28, 2014. The front axle tie rod end clamp bolts may be improperly torqued.
Consequence: Undertorqued tie rod end clamp bolts are susceptible to corrosion, which may cause loose bolts to separate resulting in a loss of vehicle control and an increased risk of a crash.
Remedy: PACCAR will notify owners, and dealers will replace the front axle tie rod assembly on any vehicle where the factory installed assembly has not been previously replaced, free of charge. Owners were mailed interim notices on May 11, 2015. The...
View full details →Recall 15V270000 — ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
| 1,494 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain model year 2014-2016 Kenworth T660, T680, T880 trucks manufactured February 18, 2013, to April 10, 2015, and 2011-2016 Peterbilt 386, 389, 567, 579, and 587 trucks manufactured December 13, 2010, to April 20, 2015. The affected trucks, equipped with PACCAR MX-13 engines and Delco-Remy 40SI alternators, have alternator charge cables that may chafe against...
Consequence: If the alternator cable rubs through its insulation, an electrical short may occur, increasing the risk of a fire.
Remedy: PACCAR will notify owners, and dealers will reroute the alternator charge cable away from the metal freon line, free of charge. PACCAR issued an interim notification to owners on July 10, 2015. The recall began on September 16, 2015. Owners...
View full details →Recall 15V132000 — EQUIPMENT:OTHER:LABELS
| 213,230 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain model year 2006-2016 Peterbilt 587, 579, 567, 389, 388, 387, 385, 382, 379, 378, 367, 365 and 357 trucks manufactured July 25, 2005, to February 26, 2016. The affected vehicles may be equipped with Tire and Rim Certification Labels that list a tire pressure below the actual correct amount. As such, these vehicles fail...
Consequence: If the tires are underinflated due to the incorrect inflation pressure listed on the label, the truck may not be able to carry the maximum gross vehicle weight rating (GVWR) load listed without experiencing tire failure which would increase the risk of a crash.
Remedy: Peterbilt will notify owners and mail them a corrected Tire and Rim certification label, free of charge. The recall began on June 19, 2015. Owners may contact Peterbilt customer service at 1-940-591-4000. PACCAR's number for this recall is 215-D.
View full details →Recall 15V132000 — TIRES
| 213,230 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain model year 2006-2016 Peterbilt 587, 579, 567, 389, 388, 387, 385, 382, 379, 378, 367, 365 and 357 trucks manufactured July 25, 2005, to February 26, 2016. The affected vehicles may be equipped with Tire and Rim Certification Labels that list a tire pressure below the actual correct amount. As such, these vehicles fail...
Consequence: If the tires are underinflated due to the incorrect inflation pressure listed on the label, the truck may not be able to carry the maximum gross vehicle weight rating (GVWR) load listed without experiencing tire failure which would increase the risk of a crash.
Remedy: Peterbilt will notify owners and mail them a corrected Tire and Rim certification label, free of charge. The recall began on June 19, 2015. Owners may contact Peterbilt customer service at 1-940-591-4000. PACCAR's number for this recall is 215-D.
View full details →Recall 14V145000 — SERVICE BRAKES
| 474 vehicles affected
Defect: PACCAR, Inc. (PACCAR) is recalling certain model year 2008-2013 Peterbilt 365, 367, 388, 389 trucks manufactured October 6, 2007, through September 23, 2013. The affected vehicles were built with 16.5" x 7" front drum brakes and Bendix ES-420 brake linings installed on front axles rated to carry between 20,001 and 22,000 lbs GAWR and larger SLR (20.5" to 21.5") tires,...
Consequence: The improper brake configuration could lengthen the braking distance needed to stop the vehicle, increasing the risk of a crash.
Remedy: PACCAR will notify owners and dealers will install new 16.5" x 7" brake shoes with ES-600 linings, free of charge. The recall began on June 20, 2014. Owners may contact at Peterbilt at 1-800-473-8372. Peterbilt's number for this recall is...
View full details →Recall 13V593000 — EQUIPMENT:OTHER:LABELS
| 561 vehicles affected
Defect: Paccar Incorporated (Paccar) is recalling certain 2004-2013 Peterbilt 379, 357, 378, 367, 388, 365, 389, 385 and 386 trucks manufactured from April 3, 2003, through October 25, 2013 and equipped with tri-drive rear axles and a tag or pusher axle. The affected vehicles may be missing required information from the certification label, specifically the tag or pusher axle the gross...
Consequence: As a result, the axles may be overloaded or the wrong tires could be installed or the tires could be improperly inflated. All of these issues increase the risk of a crash.
Remedy: Peterbilt will notify owners and dealers will inspect and replace the certification labels missing the necessary information. The recall is expected to begin in January 2014. Customers can contact Peterbilt at 1-940-591-4000. Peterbilt's number for this campaign is 1113-F.
View full details →Recall 11V127000 — FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY
| 4,664 vehicles affected
Defect: PACCAR IS RECALLING CERTAIN MODEL YEAR 2008-2012 KENWORTH T2000, T660, T700, T800, AND W900, AS WELL AS MODEL YEAR 2009-2012 PETERBILT 365, 367, 384, 386, 387, 388, 389, AND 587 TRUCKS EQUIPPED WITH PACCAR MX ENGINES. THE OIL MODULE CENTRIFUGAL SPINNER FILTER CAP IN THE PACCAR MX ENGINE MAY BECOME LOOSE, POSSIBLY ALLOWING THE CAP TO COME OFF AND ENGINE...
Consequence: THE DISCHARGE OF ENGINE OIL ONTO EXHAUST COMPONENTS WHICH ARE HOT, SUCH AS WHEN THE ENGINE IS UNDER SIGNIFICANT LOAD, MAY CAUSE A FIRE.
Remedy: DEALERS WILL RE-TORQUE THE OIL MODULE FILTER CAP AND INSTALL A SECONDARY RETENTION DEVICE ON THE SECONDARY CENTRIFUGAL SPINNER FILTER CAP. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MARCH 2011. OWNERS...
View full details →Owner Complaints for the 2011 PETERBILT 389
No complaints have been filed with NHTSA for the 2011 PETERBILT 389.
Safety Rating for the 2011 PETERBILT 389
NHTSA has not yet tested the 2011 PETERBILT 389 in its New Car Assessment Program.
Technical Service Bulletins for the 2011 PETERBILT 389
PACCAR INCORPORATED has issued 1 technical service bulletin (TSBs) for the 2011 PETERBILT 389. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
SB-E-028 — ELECTRICAL SYSTEM:WIRING
PETERBILT TRUCK: ON CERTAIN TRUCKS, ENGINES WITH TURBO SPEED SENSOR HARNESS, MAY HAVE WIRES THAT ARE CHAFE, RESULTING IN FALSE SIGNALS TO ENGINE CONTROL MODULE (ECM) THAT AFFECT ENGINE PERFORMANCE. *PE
NHTSA Investigations for the 2011 PETERBILT 389
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the PETERBILT 389
- 2006 PETERBILT 389 — 0 complaints
- 2007 PETERBILT 389 — 0 complaints
- 2008 PETERBILT 389 — 4 complaints
- 2009 PETERBILT 389 — 0 complaints
- 2010 PETERBILT 389 — 0 complaints
- 2011 PETERBILT 389 (current)
- 2012 PETERBILT 389 — 1 complaint
- 2013 PETERBILT 389 — 0 complaints
- 2014 PETERBILT 389 — 1 complaint
- 2015 PETERBILT 389 — 12 complaints
- 2016 PETERBILT 389 — 0 complaints
Other PETERBILT Models
- PETERBILT 379 — 76 total complaints
- PETERBILT 579 — 52 total complaints
- PETERBILT PETERBILT — 40 total complaints
- PETERBILT 388 — 36 total complaints
- PETERBILT 357 — 19 total complaints
- PETERBILT 386 — 14 total complaints
- PETERBILT 387 — 14 total complaints
- PETERBILT 567 — 11 total complaints