2018 PETERBILT 389 — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
6
Recalls
1
Service Bulletin
0
Investigations
Overview of the 2018 PETERBILT 389
The 2018 PETERBILT 389 has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 7 recall campaigns affecting this vehicle, covering issues with STEERING:CRITICAL FASTENERS, ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT. 1 technical service bulletin have been issued by PACCAR Incorporated for this model year.
Recalls for the 2018 PETERBILT 389
NHTSA has recorded 7 recalls for the 2018 PETERBILT 389, potentially affecting up to 1,050,531 vehicles.
Recall 22V277000 — STEERING:CRITICAL FASTENERS
| 17,641 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2018-2020 Kenworth T270, T370, T440, T470, T660, T680, T880, T800, W900, W990; and 2018-2020 Peterbilt 330, 337, 348, 365, 367, 389, 520, 567, and 579 vehicles. The Dana D-Series axle steer arm fasteners that attach the steering arm to the steering knuckle may fail.
Consequence: Fastener failure can result in a loss of steering control, increasing the risk of a crash or injury.
Remedy: Dealers will replace and torque the steer arm fasteners, at no charge. Owner notification letters were mailed November 8, 2022. Owners may contact Kenworth customer service at 1-425-828-5888 and Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are...
View full details →Recall 20V199000 — ELECTRONIC STABILITY CONTROL (ESC)
| 460,515 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the...
Consequence: If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.
Remedy: PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer...
View full details →Recall 20V199000 — SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
| 460,515 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the...
Consequence: If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.
Remedy: PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer...
View full details →Recall 20V130000 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
| 35,671 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2015-2020 Peterbilt 365, 389, 567, and 579 vehicles equipped with a left-hand under hood jumper terminal (option code 2539410). The positive battery jumper terminal cable may be too long, allowing it to chafe against the left front suspension spring and result in an electrical short circuit.
Consequence: An electrical short circuit can increase the risk of a fire.
Remedy: PACCAR will notify owners, and dealers will inspect the battery jumper terminal cables, and replace them as necessary, free of charge. The recall began April 30, 2020. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's number for this recall...
View full details →Recall 18V931000 — POWER TRAIN:CLUTCH ASSEMBLY
| 25,556 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2018-2019 Peterbilt 337, 348, 365, 367, 389, 567, 579 and 587 trucks and 2018-2019 Kenworth C500, T270, T370, T440, T660, T680, T800, T880 and W900 trucks equipped with automated manual transmissions. An internal component in the clutch assembly may fail, possibly resulting in unintended vehicle movement.
Consequence: Unintended movement of a vehicle can increase the risk of a crash.
Remedy: PACCAR will notify owners, and dealers will update the transmission control module, free of charge. The recall began February 23, 2019. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's numbers for this recall are 18PBE and 18KWH.
View full details →Recall 18V657000 — ENGINE AND ENGINE COOLING:ENGINE:DIESEL
| 48,896 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2017-2019 Kenworth C500, T600, T660, T680, T800, T880 and W900 trucks, as well as Peterbilt 367, 386, 389, 567, 579 and 587 trucks, equipped with Cummins ISX15 or X15 diesel engines. In certain driving conditions, such as on a long down-hill grade, the fuel line may burst if the fuel pump cooling circuit screen...
Consequence: If the fuel line bursts, fuel may leak onto the road resulting in a roadway hazard for other motorists. The engine may also stall without warning, resulting in the vehicle's inability to restart, increasing the risk of a crash.
Remedy: Cummins will notify owners, and dealers will replace the suspect fuel pump cooling circuit screen, free of charge. The recall began November 21, 2018. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's number for this recall is 18E081.
View full details →Recall 17V443000 — FUEL SYSTEM, DIESEL
| 1,737 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2017-2018 Peterbilt 367, 389, 567, 579 and 587 trucks, and 2018 Kenworth C500, T680, T800, T880 and W900 trucks equipped with Cummins ISX 15L engines. These engines have a fuel pump whose drive gear could possibly slip on its drive shaft, causing a fuel pump function loss, resulting in an engine stall.
Consequence: An engine stall can increase the risk of a crash.
Remedy: Cummins will notify the vehicle purchaser, and Cummins dealers will replace the fuel pumps, free of charge. The recall began July 1, 2017. Owners may contact Cummins customer service at 1-800-286-6467 or PACCAR customer service at 1-425-468-7400. PACCAR's number for...
View full details →Owner Complaints for the 2018 PETERBILT 389
No complaints have been filed with NHTSA for the 2018 PETERBILT 389.
Safety Rating for the 2018 PETERBILT 389
NHTSA has not yet tested the 2018 PETERBILT 389 in its New Car Assessment Program.
Technical Service Bulletins for the 2018 PETERBILT 389
PACCAR Incorporated has issued 1 technical service bulletin (TSBs) for the 2018 PETERBILT 389. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
32-019 — STRUCTURE
Fix As Fail â Chassis that were manufactured with certain battery cable routing brackets may experience rubbing or chafing of the battery cables.
NHTSA Investigations for the 2018 PETERBILT 389
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the PETERBILT 389
- 2013 PETERBILT 389 — 0 complaints
- 2014 PETERBILT 389 — 1 complaint
- 2015 PETERBILT 389 — 12 complaints
- 2016 PETERBILT 389 — 0 complaints
- 2017 PETERBILT 389 — 2 complaints
- 2018 PETERBILT 389 (current)
- 2019 PETERBILT 389 — 6 complaints
- 2020 PETERBILT 389 — 0 complaints
- 2021 PETERBILT 389 — 1 complaint
- 2022 PETERBILT 389 — 5 complaints
- 2023 PETERBILT 389 — 0 complaints
Other PETERBILT Models
- PETERBILT 379 — 76 total complaints
- PETERBILT 579 — 52 total complaints
- PETERBILT PETERBILT — 40 total complaints
- PETERBILT 388 — 36 total complaints
- PETERBILT 357 — 19 total complaints
- PETERBILT 386 — 14 total complaints
- PETERBILT 387 — 14 total complaints
- PETERBILT 567 — 11 total complaints