2020 NISSAN ROGUE — Problems, Recalls & Safety Data

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4/5

★★★★

Safety Rating

224

Owner Complaints

18 Crashes 6 Fires

1

Recall

ACTIVE RECALL

16

Service Bulletins

0

Investigations

Overview of the 2020 NISSAN ROGUE

The 2020 NISSAN ROGUE has received a total of 224 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 4 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There has been 1 recall campaign affecting this vehicle, covering issues with ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER. 16 technical service bulletins have been issued by Nissan North America, Inc. for this model year. The most commonly reported problems involve the Forward Collision Avoidance Automatic Emergency Braking (43 complaints), Unknown Or Other (33 complaints), and Service Brakes (30 complaints).

Recalls for the 2020 NISSAN ROGUE

NHTSA has recorded 1 recall for the 2020 NISSAN ROGUE, potentially affecting up to 712,458 vehicles.

Recall 23V093000 — ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

| 712,458 vehicles affected

Defect: Nissan North America, Inc. (Nissan) is recalling certain 2014-2020 Rogue and 2017-2022 Rogue Sport vehicles equipped with a jackknife style ignition key. The jackknife key may collapse into a folded position while driving.

Consequence: Driver contact with a key in the collapsed position could inadvertently shut off the vehicle while driving, increasing the risk of a crash. Additionally, if the vehicle shuts off while driving, the air bags may not deploy in a crash as intended, increasing the risk of injury.

Remedy: Dealers will insert a spacer into the key slot of the jackknife key, free of charge. Interim notification letters notifying owners of the safety risk were mailed March 29, 2023. Owner notification letters are expected to be mailed August 30,...

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Owner Complaints for the 2020 NISSAN ROGUE

224 complaints have been filed with NHTSA for the 2020 NISSAN ROGUE. Below is a breakdown by vehicle component.

Most Recent Complaints

#11719270 | UNKNOWN OR OTHER | | N/A miles
Rear windshield exploded when I closed my driver side door upon entering my car. After I had it replaced my door does not work properly now. It opens all the way then closes part way. Tried to reset but doesn't work.
#11718110 | STEERING | | N/A miles
My 2020 Nissan Rogue has 28,000 miles. It was purchased new in June 2021. I began hearing a knocking noise that seem to migrate around most areas of the car almost a year ago (early 2025). The Nissan dealership now tells me that all the bushings in the suspension/steering system are failing. When I looked online, and there are apparently thousands of this failure reported for the Nissan Rogue dating back to before 2018 models. This is widely reported a systemic problem with the Nisan Rogue. It involves serious safety issues. How can it not be subject to recall?
#11718110 | SUSPENSION | | N/A miles
My 2020 Nissan Rogue has 28,000 miles. It was purchased new in June 2021. I began hearing a knocking noise that seem to migrate around most areas of the car almost a year ago (early 2025). The Nissan dealership now tells me that all the bushings in the suspension/steering system are failing. When I looked online, and there are apparently thousands of this failure reported for the Nissan Rogue dating back to before 2018 models. This is widely reported a systemic problem with the Nisan Rogue. It involves serious safety issues. How can it not be subject to recall?
#11707500 | UNKNOWN OR OTHER | | N/A miles
Malfunction light appears. Car slows and full pressure on gas pedal causes car to "bulk" (increase then decrease in speed with jerking feeling). Eventually check engine light appears. Have taken to dealership, but because no lights appeared while there they could not find any problem. Told to bring to them when light is on , however this happens most often when they are not open. Now (12/26/25) being told they are booked out for 3 weeks before they can even check it and if no warning lights on, they can not diagnose problems. This problem is intermittent and started more than one year ago with at least 4 trips to dealership.1
#11705154 | ELECTRICAL SYSTEM | | N/A miles Fire
Started the car and then the engine caught fire. Front of the car is completely charred and fire had to be put out by the fire department. Car is totaled now. This complaint has been raised with Nissan Consumer Affairs.

View all Forward Collision Avoidance Automatic Emergency Braking complaints →

Safety Rating for the 2020 NISSAN ROGUE

The 2020 NISSAN ROGUE received an overall safety rating of 4 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).

Test Category Rating
Overall Rating ★★★★ (4/5)
Frontal Crash ★★★★ (4/5)
Side Crash ★★★★★ (5/5)
Rollover ★★★★ (4/5)

Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.

Technical Service Bulletins for the 2020 NISSAN ROGUE

Nissan North America, Inc. has issued 16 technical service bulletins (TSBs) for the 2020 NISSAN ROGUE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

NTB23-067 — EQUIPMENT

2014-2020 ROGUE & 2017-2022 ROGUE SPORT; REPLACEMENT JACKKNIFE (FLIP STYLE) KEYS SERVICE INFORMATION For the APPLIED VEHICLES listed above:  If the jackknife key is replaced with 80560-4BA1E, the new part provided will no longer be equipped with a key blade.  New service parts will have a keyless entry...

NTB22-048 — ELECTRICAL SYSTEM

ODOMETER SCALING DISCREPANCY WHEN USING A GENERIC SCAN TOOL SERVICE INFORMATION Nissan has identified an issue with the vehicle odometer information that is provided by PID $A6, when using a Generic Scan Tool (GST) on 2020 Rogue vehicles. When using a GST on 2020 Rogue vehicles, the information provided in...

NTB14-012G — ELECTRICAL SYSTEM:IGNITION:MODULE

REMOTE ENGINE START NOT WORKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB21-029 — ELECTRICAL SYSTEM

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue, always confirm that the latest software is installed in the AV control unit before starting the diagnosis. The software update in the following service procedure is to provide:  Stability improvements and “bug” fixes. Refer to steps 1-5...

NTB21-029 — EQUIPMENT

SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue, always confirm that the latest software is installed in the AV control unit before starting the diagnosis. The software update in the following service procedure is to provide:  Stability improvements and “bug” fixes. Refer to steps 1-5...

NTB15-049W — ELECTRICAL SYSTEM

TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB18-041D — FORWARD COLLISION AVOIDANCE

2017-2020 ROGUE, ROGUE HYBRID, AND ROGUE SPORT; FALSE ACTIVATION OF AEB, FEB, OR FCW This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB15-026d — EQUIPMENT

2014-2020 ROGUE; LACKS POWER DUE TO SNOW INGESTION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB20-075 — ELECTRICAL SYSTEM:SOFTWARE

SOFTWARE UPDATE POP-UP NOTIFICATION SERVICE INFORMATION The infotainment system of the applied vehicle has the ability to update its software through an over-the-air (OTA) link. As software updates become available for new features, and/or patches, the software update screen (pop-up) shown in Figure 1 will automatically be displayed. Much like...

NTB20-050 — STRUCTURE

POWER BACK DOOR WILL NOT OPERATE WITH REQUEST SWITCHES IF YOU CONFIRM On vehicles equipped with a Kick Motion Activated Liftgate, the back door (liftgate) will not open or close when requested to do so using the:  Intelligent Key  Back door request switch, located on the back door...

Showing 10 of 16 technical service bulletins.

NHTSA Investigations for the 2020 NISSAN ROGUE

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the NISSAN ROGUE

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Other NISSAN Models

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