2019 NEWMAR DUTCH STAR — Problems, Recalls & Safety Data

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N/A

Safety Rating

33

Owner Complaints

11

Recalls

ACTIVE RECALL

2

Service Bulletins

0

Investigations

Overview of the 2019 NEWMAR DUTCH STAR

The 2019 NEWMAR DUTCH STAR has received a total of 33 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 16 recall campaigns affecting this vehicle, covering issues with SEATS, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER. 2 technical service bulletins have been issued by Newmar Corporation for this model year. The most commonly reported problems involve the Exterior Lighting (8 complaints), Engine (5 complaints), and Unknown Or Other (5 complaints).

Recalls for the 2019 NEWMAR DUTCH STAR

NHTSA has recorded 16 recalls for the 2019 NEWMAR DUTCH STAR, potentially affecting up to 35,571 vehicles.

Recall 22V234000 — SEATS

| 4,961 vehicles affected

Defect: Newmar Corporation (Newmar) is recalling certain 2019-2022 Bay Star, Bay Star Sport, Ventana, Dutch Star, New Aire, Canyon Star, 2019 Ventana LE, 2020-2022 Kountry Star, 2019-2020 Mountain Aire, London Aire, Essex, and 2021 Super Star vehicles. The wiring under the seats may be incorrectly secured, which can lead to a pinched wire in the seat adjustment mechanism and cause an...

Consequence: A short circuit increases the risk of a fire.

Remedy: Dealers will inspect and secure the wiring, adding circuit breaker and fuse protection as necessary, free of charge. Owner notification letters are expected to be mailed on June 10, 2022. Owners may contact Newmar's customer service at 1-800-731-8300.

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Recall 21V700000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

| 1,554 vehicles affected

Defect: Newmar Corporation (Newmar) is recalling certain 2019-2021 London Aire, Dutch Star, Essex, King Aire, Mountain Aire, 2020-2021 Ventana, and 2021 New Aire recreational vehicles. The instrument cluster may intermittently go blank while the vehicle is in motion.

Consequence: A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.

Remedy: Dealers will update the control module software, and reroute and secure the ductwork, free of charge. Owner notification letters were mailed on November 8, 2021. Owners may contact Newmar's customer service at 1-800-731-8300.

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Recall 21V571000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

| 4,106 vehicles affected

Defect: Newmar Corporation (Newmar) is recalling certain 2019-2021 Bay Star, Ventana, New Aire, 2019-2020 Canyon Star, Bay Star Sport, Essex, King Aire, London Aire, Mountain Aire, 2018-2021 Dutch Star, 2020 Kountry Star, and 2019 Ventana LE recreational vehicles. The adhesive that bonds the vented portion of the window may fail.

Consequence: Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.

Remedy: Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 21E 047.

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Recall 21V571000 — STRUCTURE

| 4,106 vehicles affected

Defect: Newmar Corporation (Newmar) is recalling certain 2019-2021 Bay Star, Ventana, New Aire, 2019-2020 Canyon Star, Bay Star Sport, Essex, King Aire, London Aire, Mountain Aire, 2018-2021 Dutch Star, 2020 Kountry Star, and 2019 Ventana LE recreational vehicles. The adhesive that bonds the vented portion of the window may fail.

Consequence: Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.

Remedy: Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 21E 047.

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Recall 21V372000 — FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL

| 1,294 vehicles affected

Defect: Newmar Corporation (Newmar) is recalling certain 2017-2022 Dutch Star, 2017-2019 Mountain Aire, 2019-2021 Ventana and 2021 New Aire motorhomes. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Interim notification letters were mailed to owners on July 16, 2021. Owners may contact Newmar customer service at 1-800-731-8000. Newmar's number for this recall is...

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Recall 21V506000 — FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL

| 1,737 vehicles affected

Defect: Newmar Corporation (Newmar) is recalling certain 2019 Mountain Aire, 2020-2021 New Aire, 2020-2022 Super Star, 2018-2021 Ventana, and Dutch Star vehicles equipped with certain Cummins diesel engines. The sealing washer may not seat correctly in the pilot boreholes, allowing the high-pressure fuel rail assembly to leak.

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Cummins service centers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Owner notification letters were mailed on August 24, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for...

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Recall 21V506000 — FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL

| 1,737 vehicles affected

Defect: Newmar Corporation (Newmar) is recalling certain 2019 Mountain Aire, 2020-2021 New Aire, 2020-2022 Super Star, 2018-2021 Ventana, and Dutch Star vehicles equipped with certain Cummins diesel engines. The sealing washer may not seat correctly in the pilot boreholes, allowing the high-pressure fuel rail assembly to leak.

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Cummins service centers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Owner notification letters were mailed on August 24, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for...

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Recall 21V082000 — EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

| 1,370 vehicles affected

Defect: Newmar Corporation (Newmar) is recalling certain 2021 Kountry Star and 2017-2021 Dutch Star motorhomes. The brake light switch may chafe against the windshield wiper mechanism, which could damage the brake light switch or it's wiring, and cause the brake lights to not illuminate.

Consequence: If the brake lights do not illuminate, other motorists will be unaware of the driver's intention, increasing the risk of a crash.

Remedy: Newmar will notify owners, and dealers will inspect the brake light switch and replace it as necessary, free of charge. The recall began on April 12, 2021. Owners may contact Newmar customer service at 1-800-731-8300.

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Recall 20V509000 — ELECTRICAL SYSTEM:SOFTWARE

| 732 vehicles affected

Defect: Newmar Corporation (Newmar) is recalling certain 2018-2019 Essex and New Aire, 2019 Dutch Star, London Aire, Mountain Aire, and Ventana motorhomes. The instrument panel brightness cannot be adjusted, possibly causing glare when driving at night. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

Consequence: Glare can reduce the driver's visibility of the road, increasing the risk of a crash.

Remedy: Newmar will notify owner, and dealers will update the software and processor, as necessary, free of charge. The recall began October 21, 2020. Owners may contact Newmar customer service at 1-800-731-8300.

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Recall 20V421000 — EXTERIOR LIGHTING:TURN SIGNAL

| 3,202 vehicles affected

Defect: Newmar Corporaton (Newmar) is recalling certain 2016-2019 Ventana LE, 2017-2020 Ventana, London Aire, Essex and Dutch Star, 2017-2019 Mountain Aire, 2018-2020 New Aire, and 2020 Kountry Star motorhomes that received the 'inspection-only' remedy from recall 19V-426. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn...

Consequence: Non-functioning exterior marker lights can increase the risk of a crash.

Remedy: Newmar will notify owners, and Daimler Trucks North America dealers will replace the PDM, free of charge. This recall began September 11, 2020. Owners may contact Newmar's customer service at 1-800-731-8300. Newmar's number for this recall is 20V-404.

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Recall 20V421000 — EXTERIOR LIGHTING:BRAKE LIGHTS

| 3,202 vehicles affected

Defect: Newmar Corporaton (Newmar) is recalling certain 2016-2019 Ventana LE, 2017-2020 Ventana, London Aire, Essex and Dutch Star, 2017-2019 Mountain Aire, 2018-2020 New Aire, and 2020 Kountry Star motorhomes that received the 'inspection-only' remedy from recall 19V-426. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn...

Consequence: Non-functioning exterior marker lights can increase the risk of a crash.

Remedy: Newmar will notify owners, and Daimler Trucks North America dealers will replace the PDM, free of charge. This recall began September 11, 2020. Owners may contact Newmar's customer service at 1-800-731-8300. Newmar's number for this recall is 20V-404.

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Recall 20V421000 — ELECTRICAL SYSTEM

| 3,202 vehicles affected

Defect: Newmar Corporaton (Newmar) is recalling certain 2016-2019 Ventana LE, 2017-2020 Ventana, London Aire, Essex and Dutch Star, 2017-2019 Mountain Aire, 2018-2020 New Aire, and 2020 Kountry Star motorhomes that received the 'inspection-only' remedy from recall 19V-426. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn...

Consequence: Non-functioning exterior marker lights can increase the risk of a crash.

Remedy: Newmar will notify owners, and Daimler Trucks North America dealers will replace the PDM, free of charge. This recall began September 11, 2020. Owners may contact Newmar's customer service at 1-800-731-8300. Newmar's number for this recall is 20V-404.

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Recall 19V426000 — EXTERIOR LIGHTING

| 2,003 vehicles affected

Defect: Newmar Corporation (Newmar) is recalling certain 2016-2019 Ventana LE and 2017-2019 Dutch Star, Essex, London Aire, Mountain Aire and Ventana, and 2018-2019 New Aire motorhomes built on a Daimler trucks chassis. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.

Consequence: Nonfunctioning lights can increase the risk of a crash.

Remedy: Newmar will notify owners, and Daimler Trucks dealers will inspect and replace the rear PDM, as necessary, free of charge. The recall began July 18, 2019. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is...

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Recall 19V426000 — ELECTRICAL SYSTEM

| 2,003 vehicles affected

Defect: Newmar Corporation (Newmar) is recalling certain 2016-2019 Ventana LE and 2017-2019 Dutch Star, Essex, London Aire, Mountain Aire and Ventana, and 2018-2019 New Aire motorhomes built on a Daimler trucks chassis. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.

Consequence: Nonfunctioning lights can increase the risk of a crash.

Remedy: Newmar will notify owners, and Daimler Trucks dealers will inspect and replace the rear PDM, as necessary, free of charge. The recall began July 18, 2019. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is...

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Recall 18V650000 — SERVICE BRAKES, HYDRAULIC

| 123 vehicles affected

Defect: Newmar Corporation (Newmar) is recalling certain 2019 Newmar Dutch Star motorhomes. The brake pedal assembly may catch on the dash, preventing the brake pedal from fully releasing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 105, "Hydraulic and Electric Brake Systems."

Consequence: If the brake pedal does not properly release, it can increase the risk of a crash.

Remedy: Newmar has notified owners, and dealers will reroute the brake adjustment cable, free of charge. The recall began November 3, 2018. Owners may contact Newmar customer service at 1-800-731-8300.

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Recall 18V518000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

| 239 vehicles affected

Defect: Newmar Corporation (Newmar) is recalling certain 2018-2019 Newmar Ventana LE, Mountain Aire, Essex, Ventana, Dutch Star, New Aire, London Aire and King Aire motorhomes. The affected vehicles have entry doors that have latch rods that may be improperly adjusted, allowing the door to open during transit.

Consequence: If the door opens during transit, it can increase the risk of injury or a crash.

Remedy: Newmar will notify owners, and dealers will readjust the door latch rod, free of charge. The recall began September 5, 2018. Owners may contact Newmar customer service at 1-800-731-8300.

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Owner Complaints for the 2019 NEWMAR DUTCH STAR

33 complaints have been filed with NHTSA for the 2019 NEWMAR DUTCH STAR. Below is a breakdown by vehicle component.

Most Recent Complaints

#11697973 | ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL | | N/A miles
The digital dash is delaminating and makes it hard to see all of the safety items displayed on the dash. Everything is distorted, this is a SAFETY ISSUE. This is a know issue that occurs on many Freightliner products. ( The chassis is Freightliner ) Freightliner will not accept any responsibility beyond the normal warranty timeframe. Freightliner wants $ 7,000.00 ~ for the repair and then how long will this last?? I appears that this is a major issue for Freightliner chassis, and you have to do is google it and many posts come up discussing this problem. Apparently auto manufactures know how to make a digital dash that does not delaminate.
#11697973 | UNKNOWN OR OTHER | | N/A miles
The digital dash is delaminating and makes it hard to see all of the safety items displayed on the dash. Everything is distorted, this is a SAFETY ISSUE. This is a know issue that occurs on many Freightliner products. ( The chassis is Freightliner ) Freightliner will not accept any responsibility beyond the normal warranty timeframe. Freightliner wants $ 7,000.00 ~ for the repair and then how long will this last?? I appears that this is a major issue for Freightliner chassis, and you have to do is google it and many posts come up discussing this problem. Apparently auto manufactures know how to make a digital dash that does not delaminate.
#11620605 | ELECTRICAL SYSTEM | | N/A miles
The Freightliner chassis under this motorhome uses a Power Distribution Module (PDM) that is a fuse panel "block" that powers several coach items, from taillights, brake lights, engine cooling, air conditioning and several other components. The PDM intermittently fails as it can't support the amount of power it must distribute without overheating and shutting off several components as you drive. Especially dangerous is the lost of rear brake and taillights. The PDM was recalled by Freightliner and was replaced with the same item. I'm only guessing that they thought they had a bad batch and replacing it with another would solve the issue. The replacements failed and they recalled the product again. This time, they left the failed PDM in place and removed several circuits from the unit and ran them outside of the PDM with their own fuses. Again, I think the idea was to reduce how much amperage the unit had to handle. This bypass repair is still failing on some coaches, and Freightliner is refusing to cover the repair under the initial recall.
#11620605 | ENGINE | | N/A miles
The Freightliner chassis under this motorhome uses a Power Distribution Module (PDM) that is a fuse panel "block" that powers several coach items, from taillights, brake lights, engine cooling, air conditioning and several other components. The PDM intermittently fails as it can't support the amount of power it must distribute without overheating and shutting off several components as you drive. Especially dangerous is the lost of rear brake and taillights. The PDM was recalled by Freightliner and was replaced with the same item. I'm only guessing that they thought they had a bad batch and replacing it with another would solve the issue. The replacements failed and they recalled the product again. This time, they left the failed PDM in place and removed several circuits from the unit and ran them outside of the PDM with their own fuses. Again, I think the idea was to reduce how much amperage the unit had to handle. This bypass repair is still failing on some coaches, and Freightliner is refusing to cover the repair under the initial recall.
#11620605 | EXTERIOR LIGHTING | | N/A miles
The Freightliner chassis under this motorhome uses a Power Distribution Module (PDM) that is a fuse panel "block" that powers several coach items, from taillights, brake lights, engine cooling, air conditioning and several other components. The PDM intermittently fails as it can't support the amount of power it must distribute without overheating and shutting off several components as you drive. Especially dangerous is the lost of rear brake and taillights. The PDM was recalled by Freightliner and was replaced with the same item. I'm only guessing that they thought they had a bad batch and replacing it with another would solve the issue. The replacements failed and they recalled the product again. This time, they left the failed PDM in place and removed several circuits from the unit and ran them outside of the PDM with their own fuses. Again, I think the idea was to reduce how much amperage the unit had to handle. This bypass repair is still failing on some coaches, and Freightliner is refusing to cover the repair under the initial recall.

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Safety Rating for the 2019 NEWMAR DUTCH STAR

NHTSA has not yet tested the 2019 NEWMAR DUTCH STAR in its New Car Assessment Program.

Technical Service Bulletins for the 2019 NEWMAR DUTCH STAR

Newmar Corporation has issued 2 technical service bulletins (TSBs) for the 2019 NEWMAR DUTCH STAR. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

20V509 — ELECTRICAL SYSTEM

Daimler Trucks North America LLC, has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on Freightliner chassis (NHTSA # 20V 485). In response, Newmar Corporation is issuing NHTSA Recall # 20V 509, TC # 2020-393.

RSB 532 — SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

Newmar Corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes.NHTSA: 18V 650, TC: 2018-521 Issue: The brake pedal assembly could contact the edge of the dashboard trim. This may cause the brake pedal to not fully release and increase the risk of a crash...

NHTSA Investigations for the 2019 NEWMAR DUTCH STAR

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the NEWMAR DUTCH STAR

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Other NEWMAR Models

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