2018 NEWMAR DUTCH STAR — Problems, Recalls & Safety Data

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N/A

Safety Rating

19

Owner Complaints

15

Recalls

ACTIVE RECALL

6

Service Bulletins

0

Investigations

Overview of the 2018 NEWMAR DUTCH STAR

The 2018 NEWMAR DUTCH STAR has received a total of 19 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 21 recall campaigns affecting this vehicle, covering issues with EQUIPMENT:RECREATIONAL VEHICLE/TRAILER, STRUCTURE, FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL. 6 technical service bulletins have been issued by Newmar Corporation for this model year. The most commonly reported problems involve the Engine (8 complaints), Structurebody (3 complaints), and Unknown Or Other (3 complaints).

Recalls for the 2018 NEWMAR DUTCH STAR

NHTSA has recorded 21 recalls for the 2018 NEWMAR DUTCH STAR, potentially affecting up to 71,937 vehicles.

Recall 21V571000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

| 4,106 vehicles affected

Defect: Newmar Corporation (Newmar) is recalling certain 2019-2021 Bay Star, Ventana, New Aire, 2019-2020 Canyon Star, Bay Star Sport, Essex, King Aire, London Aire, Mountain Aire, 2018-2021 Dutch Star, 2020 Kountry Star, and 2019 Ventana LE recreational vehicles. The adhesive that bonds the vented portion of the window may fail.

Consequence: Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.

Remedy: Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 21E 047.

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Recall 21V571000 — STRUCTURE

| 4,106 vehicles affected

Defect: Newmar Corporation (Newmar) is recalling certain 2019-2021 Bay Star, Ventana, New Aire, 2019-2020 Canyon Star, Bay Star Sport, Essex, King Aire, London Aire, Mountain Aire, 2018-2021 Dutch Star, 2020 Kountry Star, and 2019 Ventana LE recreational vehicles. The adhesive that bonds the vented portion of the window may fail.

Consequence: Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.

Remedy: Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 21E 047.

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Recall 21V372000 — FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL

| 1,294 vehicles affected

Defect: Newmar Corporation (Newmar) is recalling certain 2017-2022 Dutch Star, 2017-2019 Mountain Aire, 2019-2021 Ventana and 2021 New Aire motorhomes. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Interim notification letters were mailed to owners on July 16, 2021. Owners may contact Newmar customer service at 1-800-731-8000. Newmar's number for this recall is...

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Recall 21V506000 — FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL

| 1,737 vehicles affected

Defect: Newmar Corporation (Newmar) is recalling certain 2019 Mountain Aire, 2020-2021 New Aire, 2020-2022 Super Star, 2018-2021 Ventana, and Dutch Star vehicles equipped with certain Cummins diesel engines. The sealing washer may not seat correctly in the pilot boreholes, allowing the high-pressure fuel rail assembly to leak.

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Cummins service centers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Owner notification letters were mailed on August 24, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for...

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Recall 21V506000 — FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL

| 1,737 vehicles affected

Defect: Newmar Corporation (Newmar) is recalling certain 2019 Mountain Aire, 2020-2021 New Aire, 2020-2022 Super Star, 2018-2021 Ventana, and Dutch Star vehicles equipped with certain Cummins diesel engines. The sealing washer may not seat correctly in the pilot boreholes, allowing the high-pressure fuel rail assembly to leak.

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Cummins service centers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Owner notification letters were mailed on August 24, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for...

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Recall 21V082000 — EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

| 1,370 vehicles affected

Defect: Newmar Corporation (Newmar) is recalling certain 2021 Kountry Star and 2017-2021 Dutch Star motorhomes. The brake light switch may chafe against the windshield wiper mechanism, which could damage the brake light switch or it's wiring, and cause the brake lights to not illuminate.

Consequence: If the brake lights do not illuminate, other motorists will be unaware of the driver's intention, increasing the risk of a crash.

Remedy: Newmar will notify owners, and dealers will inspect the brake light switch and replace it as necessary, free of charge. The recall began on April 12, 2021. Owners may contact Newmar customer service at 1-800-731-8300.

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Recall 20V421000 — EXTERIOR LIGHTING:TURN SIGNAL

| 3,202 vehicles affected

Defect: Newmar Corporaton (Newmar) is recalling certain 2016-2019 Ventana LE, 2017-2020 Ventana, London Aire, Essex and Dutch Star, 2017-2019 Mountain Aire, 2018-2020 New Aire, and 2020 Kountry Star motorhomes that received the 'inspection-only' remedy from recall 19V-426. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn...

Consequence: Non-functioning exterior marker lights can increase the risk of a crash.

Remedy: Newmar will notify owners, and Daimler Trucks North America dealers will replace the PDM, free of charge. This recall began September 11, 2020. Owners may contact Newmar's customer service at 1-800-731-8300. Newmar's number for this recall is 20V-404.

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Recall 20V421000 — EXTERIOR LIGHTING:BRAKE LIGHTS

| 3,202 vehicles affected

Defect: Newmar Corporaton (Newmar) is recalling certain 2016-2019 Ventana LE, 2017-2020 Ventana, London Aire, Essex and Dutch Star, 2017-2019 Mountain Aire, 2018-2020 New Aire, and 2020 Kountry Star motorhomes that received the 'inspection-only' remedy from recall 19V-426. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn...

Consequence: Non-functioning exterior marker lights can increase the risk of a crash.

Remedy: Newmar will notify owners, and Daimler Trucks North America dealers will replace the PDM, free of charge. This recall began September 11, 2020. Owners may contact Newmar's customer service at 1-800-731-8300. Newmar's number for this recall is 20V-404.

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Recall 20V421000 — ELECTRICAL SYSTEM

| 3,202 vehicles affected

Defect: Newmar Corporaton (Newmar) is recalling certain 2016-2019 Ventana LE, 2017-2020 Ventana, London Aire, Essex and Dutch Star, 2017-2019 Mountain Aire, 2018-2020 New Aire, and 2020 Kountry Star motorhomes that received the 'inspection-only' remedy from recall 19V-426. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn...

Consequence: Non-functioning exterior marker lights can increase the risk of a crash.

Remedy: Newmar will notify owners, and Daimler Trucks North America dealers will replace the PDM, free of charge. This recall began September 11, 2020. Owners may contact Newmar's customer service at 1-800-731-8300. Newmar's number for this recall is 20V-404.

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Recall 19V426000 — EXTERIOR LIGHTING

| 2,003 vehicles affected

Defect: Newmar Corporation (Newmar) is recalling certain 2016-2019 Ventana LE and 2017-2019 Dutch Star, Essex, London Aire, Mountain Aire and Ventana, and 2018-2019 New Aire motorhomes built on a Daimler trucks chassis. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.

Consequence: Nonfunctioning lights can increase the risk of a crash.

Remedy: Newmar will notify owners, and Daimler Trucks dealers will inspect and replace the rear PDM, as necessary, free of charge. The recall began July 18, 2019. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is...

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Recall 19V426000 — ELECTRICAL SYSTEM

| 2,003 vehicles affected

Defect: Newmar Corporation (Newmar) is recalling certain 2016-2019 Ventana LE and 2017-2019 Dutch Star, Essex, London Aire, Mountain Aire and Ventana, and 2018-2019 New Aire motorhomes built on a Daimler trucks chassis. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.

Consequence: Nonfunctioning lights can increase the risk of a crash.

Remedy: Newmar will notify owners, and Daimler Trucks dealers will inspect and replace the rear PDM, as necessary, free of charge. The recall began July 18, 2019. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is...

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Recall 19V257000 — EQUIPMENT:ELECTRICAL

| 476 vehicles affected

Defect: Newmar Corporation (Newmar) is recalling certain 2018-2019 Bay Star, Essex, New Aire, 2018 Bay Start Sport, Canyon Star, Dutch Star, King Aire, Mountain Aire, Ventana LE, Ventana, and London Aire motorhomes. The power supply for the WiFiRanger may overheat.

Consequence: An overheated power supply can increase the risk of a fire.

Remedy: Newmar has notified owners, and dealers will replace the power supply, free of charge. The recall began April 18, 2019. Owners may contact Newmar customer service at 1-800-731-8300.

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Recall 18V518000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

| 239 vehicles affected

Defect: Newmar Corporation (Newmar) is recalling certain 2018-2019 Newmar Ventana LE, Mountain Aire, Essex, Ventana, Dutch Star, New Aire, London Aire and King Aire motorhomes. The affected vehicles have entry doors that have latch rods that may be improperly adjusted, allowing the door to open during transit.

Consequence: If the door opens during transit, it can increase the risk of injury or a crash.

Remedy: Newmar will notify owners, and dealers will readjust the door latch rod, free of charge. The recall began September 5, 2018. Owners may contact Newmar customer service at 1-800-731-8300.

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Recall 18V438000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

| 930 vehicles affected

Defect: Newmar Corporation (Newmar) is recalling certain 2018 Newmar Bay Star, King Aire, London Aire, Mountain Aire, Bay Star Sport, Canyon Star, Dutch Star, Essex, New Aire, Ventana LE, and Ventana motorhomes. When the ignition key is in the off/accessory position and the battery disconnect is on, the slide-out rooms on these vehicles may move in or out unexpectedly.

Consequence: If the slide-out room moves unexpectedly, it can increase the risk of injury.

Remedy: Newmar will notify owners, and dealers will replace the slide-out room controller, free of charge. The recall began August 24, 2018. Owners may contact Newmar customer service at 1-800-731-8300.

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Recall 18V438000 — ELECTRICAL SYSTEM

| 930 vehicles affected

Defect: Newmar Corporation (Newmar) is recalling certain 2018 Newmar Bay Star, King Aire, London Aire, Mountain Aire, Bay Star Sport, Canyon Star, Dutch Star, Essex, New Aire, Ventana LE, and Ventana motorhomes. When the ignition key is in the off/accessory position and the battery disconnect is on, the slide-out rooms on these vehicles may move in or out unexpectedly.

Consequence: If the slide-out room moves unexpectedly, it can increase the risk of injury.

Remedy: Newmar will notify owners, and dealers will replace the slide-out room controller, free of charge. The recall began August 24, 2018. Owners may contact Newmar customer service at 1-800-731-8300.

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Recall 18V236000 — ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

| 653 vehicles affected

Defect: Newmar Corporation (Newmar) is recalling certain 2018 Newmar Bay Star, Bay Star Sport, Canyon Star, Ventana LE, Ventana, Dutch Star, New Aire, Mountain Aire, London Aire, Essex, and King Aire motorhomes. The electrical connections in the breaker box may not be properly tightened, possibly causing the connections to overheat.

Consequence: Overheating of the electrical connections can increase the risk of a fire.

Remedy: Newmar will notify owners, and dealers will tighten the loose electrical connections, as necessary, free of charge. The recall began on May 17, 2018. Owners may contact Newmar customer service at 1-800-731-8300.

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Recall 18V062000 — EXTERIOR LIGHTING:HEADLIGHTS

| 1,249 vehicles affected

Defect: Newmar Corporation (Newmar) is recalling certain 2017-2018 Ventana, Ventana LE and Dutchstar motorhomes built on a Freightliner chassis. The low beam headlights do not also illuminate as intended when the high beam headlights are activated, reducing the driver's visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective...

Consequence: If the driver has reduced visibility, there would be an increased risk of a crash.

Remedy: Newmar will notify owners, and Daimler Trucks North America authorized service facilities will reprogram the Freightliner chassis module, free of charge. The recall began on February 9, 2018. Owners may contact Newmar customer service at 1-800-731-8300.

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Recall 17V809000 — EQUIPMENT

| 34,699 vehicles affected

Defect: Newmar Corporation (Newmar) is recalling various 1995-2018 motorhomes. A list of the affected vehicles available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V809-2309.pdf. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from...

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Newmar will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 7, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click...

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Recall 17V830000 — ELECTRICAL SYSTEM:WIRING

| 2,915 vehicles affected

Defect: Newmar Corporation (Newmar) is recalling certain model year 2016-2018 Bay Star, Bay Star Sport, Canyon Star, Dutch Star, Essex, King Aire, London Aire, Mountain Aire, New Aire, Ventana and Ventana LE motorhomes. These vehicles may have a loose power connection at the Automatic Transfer Switch (ATS), possibly resulting in a build up of heat.

Consequence: The build up of heat in the wiring from the loose power connection can increase the risk of a fire.

Remedy: Newmar will notify owners, and dealers will inspect the electrical connection at the ATS, tightening it as necessary, free of charge. The recall began on February 5, 2018. Owners may contact Newmar customer service at 1-800-731-8300.

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Recall 17V420000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

| 1,289 vehicles affected

Defect: Newmar Corporation (Newmar) is recalling certain 2014-2018 Newmar Dutch Star and 2015-2017 Newmar Ventana motorhomes. In the affected motorhomes, the driver side and passenger side powered night shades can be lowered by using the remote when the ignition is in the ON position.

Consequence: If the vehicle is being driven and the button on the remote is pushed, the night shades may lower, blocking the driver's view, possibly increasing the risk of a crash.

Remedy: Newmar will notify owners and dealers will install a relay to disable the operation of the driver and passenger night shade by the remote when the ignition is in the ON position. The recall began on July 28, 2017. Owners...

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Recall 17V195000 — SUSPENSION:FRONT:CONTROL ARM

| 595 vehicles affected

Defect: Newmar Corporation (Newmar) is recalling certain 2017-2018 Dutch Star, 2016-2018 Mountain Aire and London Aire, and 2012-2018 Essex and King Aire motorhomes built on a Spartan Motors chassis. The ball joints on the independent front suspension (IFS) modules can loosen and separate, leading to a partial loss of steering.

Consequence: A separated ball joint can cause a loss of steering control, increasing the risk of a crash.

Remedy: Newmar will notify owners, and Spartan service centers will remove, clean, apply thread locker, reinstall and torqued the ball joints, as necessary, free of charge. The recall began on May 3, 2017. Owners may contact Spartan at 1-800-543-4277 to locate...

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Owner Complaints for the 2018 NEWMAR DUTCH STAR

19 complaints have been filed with NHTSA for the 2018 NEWMAR DUTCH STAR. Below is a breakdown by vehicle component.

Most Recent Complaints

#11593980 | UNKNOWN OR OTHER | | N/A miles
Window Adhesive Failure Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury. NHTSA Campaign Number: 21V571000 Manufacturer Newmar Corporation Components EQUIPMENT, STRUCTURE Had to purchase 4 windows from Newmar For the window failures in NHTSA Campaign Number: 21V571000. Newmar denied the recall claim. This problem goes well beyond 2108 models all the way to 2016 models. Newmar is just trying to mitigate their costs by lying and denying claims. Remedy: I want reimbursement for the cost of the 4 replacement windows.
#11523668 | STRUCTURE:BODY:HATCHBACK/LIFTGATE | | N/A miles
I used the Hydralift to carry my wife’s motorcycle, a 2018 Indian Chieftain. When you mount a Hydra lift on the back of an RV you no longer have access to the receiver hitch that came with the RV. Because of that Hydralift adds a receiver hitch to the lift so that you can flat tow a vehicle behind the RV. There is a plate on the receiver hitch that states it is rated to tow 8000 lbs. I was towing a 2018 Ram 1500 pickup. In the bed I had an Amerideck lift and on the lift was my motorcycle, a 2020 Indian Challenger. The total weight of the pickup, lift and motorcycle was approximately 6500 lbs., well within the tow rating the manufacturer claimed for the hitch. While on a cross country trip I had traveled approximately 2500 miles without incident. I then encountered a severe dip in the road on interstate 76 just S/W of Denver, Colorado. This dip caused the motorcycle on the Hydralift to shake loose even though it was in a wheel chock and was held in place by 3 ratchet straps. The motorcycle was suspended from the Hydralift onto the Blue Ox towing system I was using to flat tow the pickup. Since the straps were still attached, most of the motorcycles weight was born by the straps and a much smaller amount of weight was on the Blue Ox system. Along with 2 DOT Road Rangers and a passerby we managed to get the bike back into position. A visual inspection by myself and the 2 DOT employees showed no visible damage to the Blue Ox system or the receiver hitch. 2 days later we were traveling along Interstate 70 W/B. I pulled off the highway in Parachute, Colorado. When I turned right at the top of the exit the receiver hitch snapped and the pickup/ motorcycle took off on its own. It crossed a lane of traffic and went down an embankment. It travelled approx. 100 yds across a field and came to a stop against an embankment. I had the safety cables and emergency braking lanyard attached but they didn’t work because of where the manufacturer placed the attachment points.
#11487343 | STRUCTURE:BODY | | N/A miles
The driver's side window is a dual pane window. The glass has lost its seal letting moisture in between the panes causing a drivers visibility issue. Driver is unable to see in the rear mirror or to the left side of the vehicle. Vehicle manufacturer claims vehicle is out of warranty and denied any remedy.
#11487343 | VISIBILITY/WIPER | | N/A miles
The driver's side window is a dual pane window. The glass has lost its seal letting moisture in between the panes causing a drivers visibility issue. Driver is unable to see in the rear mirror or to the left side of the vehicle. Vehicle manufacturer claims vehicle is out of warranty and denied any remedy.
#11480424 | STRUCTURE:BODY | | N/A miles
Entry door unlatches and allows door to open at highway speed, unless secondary deadbolt lock is manually latched. This occurred twice on my recent trip. Manufacturer has worked/examined this issue on 2 previous occasions. Standard door latch does not secure door as designed.

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Safety Rating for the 2018 NEWMAR DUTCH STAR

NHTSA has not yet tested the 2018 NEWMAR DUTCH STAR in its New Car Assessment Program.

Technical Service Bulletins for the 2018 NEWMAR DUTCH STAR

Newmar Corporation has issued 6 technical service bulletins (TSBs) for the 2018 NEWMAR DUTCH STAR. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

21V506 — FUEL SYSTEM, DIESEL:DELIVERY

Daimler Trucks North America has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on Freightliner chassis (NHTSA #21V 326) based on Cummins recall (NHTSA # 21E 032). In response, Newmar Corporation is issuing recall NHTSA # 21V 506 and TC # 2021-427. On certain...

21V082 — ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER

Newmar Corporation has decided that a defect relating to motor vehicle safety may exist in specific coaches. On certain units, the windshield wiper mechanism may contact the brake light switch. If the brake light switch or wiring is damaged, the brake lights may not illuminate. Non-functioning brake lights may not...

21V082 — EQUIPMENT

Newmar Corporation has decided that a defect relating to motor vehicle safety may exist in specific coaches. On certain units, the windshield wiper mechanism may contact the brake light switch. If the brake light switch or wiring is damaged, the brake lights may not illuminate. Non-functioning brake lights may not...

RSB 528 — LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Newmar Corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes. NHTSA 18V 518, TC# 2018-413. Issue: On certain motorhomes, the latch on the entry door may not engage properly. This may allow the door to open unexpectedly while the vehicle is in transit, increasing...

TSB 514 — ELECTRICAL SYSTEM

On 2017 and 2018 Ventana and Dutch Star coaches with the 4310 floorplan and 2017 Mountain Aire and London Aire coaches with the 4525 floorplan equipped with a 85,000 BTU Oasis NES hydronic heating system, the hydronic heating system fuse and wiring may be undersized. Issue: The fuse may blow...

RSB487 — EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Riverpark, Inc. has recently discovered an issue with some of their SD cards that may make the dash radio freeze, run slow, and/or reboot. After testing, Riverpark believes that some of the Kingston SD cards were defective from the factory. In response to their findings, Newmar Corporation is issuing TSB...

NHTSA Investigations for the 2018 NEWMAR DUTCH STAR

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the NEWMAR DUTCH STAR

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