2015 NEWMAR CANYON STAR — Problems, Recalls & Safety Data
N/A
Safety Rating
1
Owner Complaint
7
Recalls
2
Service Bulletins
0
Investigations
Overview of the 2015 NEWMAR CANYON STAR
The 2015 NEWMAR CANYON STAR has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There have been 9 recall campaigns affecting this vehicle, covering issues with EQUIPMENT, EQUIPMENT ADAPTIVE/MOBILITY. 2 technical service bulletins have been issued by Newmar Corporation for this model year. The most commonly reported problem area is the Service Brakes (1 complaint).
Recalls for the 2015 NEWMAR CANYON STAR
NHTSA has recorded 9 recalls for the 2015 NEWMAR CANYON STAR, potentially affecting up to 41,187 vehicles.
Recall 17V809000 — EQUIPMENT
| 34,699 vehicles affected
Defect: Newmar Corporation (Newmar) is recalling various 1995-2018 motorhomes. A list of the affected vehicles available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V809-2309.pdf. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from...
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Newmar will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 7, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click...
View full details →Recall 16V744000 — EQUIPMENT ADAPTIVE/MOBILITY
| 114 vehicles affected
Defect: Newmar Corporation (Newmar) is recalling certain model year 2012-2017 Canyon Star motor homes manufactured September 7, 2011, to September 6, 2016 and equipped with wheelchair lifts. Incorrect bolts may have been used to install the wheelchair lift base. These bolts may unexpectedly break allowing the lift to move. As such, these vehicles fail to comply with the requirements of Federal...
Consequence: Unintentional movement of the wheelchair lift can cause injury to the lift occupant and/or the lift operator.
Remedy: Newmar will notify owners, and Newmar service facilities will replace the wheelchair lift base mounting bolts, free of charge. The recall began on October 28, 2016. Owners may contact Newmar customer service at 1-800-731-8300.
View full details →Recall 16V699000 — EQUIPMENT ADAPTIVE/MOBILITY
| 71 vehicles affected
Defect: Newmar Corporation (Newmar) is recalling certain model year 2015-2017 Canyon Star recreational vehicles manufactured June 5, 2014, to September 6, 2016. These vehicles have a wheelchair access door with a power door lock that may open while the vehicle is in motion if the keyfob button is pressed accidentally.
Consequence: If the wheelchair access door opens while the vehicle is being driven, it could cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Newmar will notify owners, and dealers will add a relay harness to prevent the keyfob button from opening the door while the vehicle is in motion. The recall began on October 18, 2016. Owners may contact Newmar customer service at...
View full details →Recall 16V699000 — LATCHES/LOCKS/LINKAGES
| 71 vehicles affected
Defect: Newmar Corporation (Newmar) is recalling certain model year 2015-2017 Canyon Star recreational vehicles manufactured June 5, 2014, to September 6, 2016. These vehicles have a wheelchair access door with a power door lock that may open while the vehicle is in motion if the keyfob button is pressed accidentally.
Consequence: If the wheelchair access door opens while the vehicle is being driven, it could cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Newmar will notify owners, and dealers will add a relay harness to prevent the keyfob button from opening the door while the vehicle is in motion. The recall began on October 18, 2016. Owners may contact Newmar customer service at...
View full details →Recall 16V008000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
| 3,712 vehicles affected
Defect: Newmar Corporation (Newmar) is recalling certain model year 2008-2014 Bay Star, Dutch Star, and Ventana, 2012-2014 Bay Star Sport and Ventana VL, 2008-2015 Canyon Star, 2009-2010 Dutch Aire and 2008 Kountry Star motorhomes manufactured May 29, 2007, to January 14, 2015, and equipped with certain Coachstep Double and Triple Electric Steps manufactured by Lippert Components. The bolt that attaches the...
Consequence: Unstable entry and exit steps increase the risk of injury.
Remedy: Newmar will notify owners, and dealers will install a retainer bracket to reinforce the operating mechanism, free of charge. The recall began on February 17, 2016. Owners may contact Newmar customer service at 1-574-773-7791 or Lippert Customer service at 574-537-8900....
View full details →Recall 15V808000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
| 979 vehicles affected
Defect: Newmar Corporation (Newmar) is recalling certain model year 2008-2014 King Aire, 2009-2014 Essex, 2011-2015 Mountain Aire, Ventana, and Dutch Star, 2012-2014 Ventana LE, 2012-2015 Canyon Star, and 2015 London Aire motorhomes. The affected vehicles are equipped with refrigerator door latches that may inadvertently lock without the operator's knowledge.
Consequence: If an individual climbed into the refrigerator and the door inadvertently latched, the person would not be able to open the door, increasing their risk of injury.
Remedy: Newmar will notify owners, and dealers will install a new replacement door latch that will not automatically latch, free of charge. The recall began on January 24, 2016. Owners may contact Newmar customer service at 1-800-731-8300.
View full details →Recall 15V808000 — LATCHES/LOCKS/LINKAGES:DOORS:LATCH
| 979 vehicles affected
Defect: Newmar Corporation (Newmar) is recalling certain model year 2008-2014 King Aire, 2009-2014 Essex, 2011-2015 Mountain Aire, Ventana, and Dutch Star, 2012-2014 Ventana LE, 2012-2015 Canyon Star, and 2015 London Aire motorhomes. The affected vehicles are equipped with refrigerator door latches that may inadvertently lock without the operator's knowledge.
Consequence: If an individual climbed into the refrigerator and the door inadvertently latched, the person would not be able to open the door, increasing their risk of injury.
Remedy: Newmar will notify owners, and dealers will install a new replacement door latch that will not automatically latch, free of charge. The recall began on January 24, 2016. Owners may contact Newmar customer service at 1-800-731-8300.
View full details →Recall 15V747000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:WATER HEATER
| 90 vehicles affected
Defect: Newmar Corporation (Newmar) is recalling certain model year 2014-2016 Canyon Star motorhomes manufactured September 10, 2013, to August 18, 2015 and equipped with Atwood on-demand water heaters. In the affected vehicles, the water heater valve may not be properly set and, as a result, the water and gas valve may cause the water heater to overheat the water in the...
Consequence: The overheating of the water may result in the release of steam, possibly causing the operator is to scald themselves and increasing the risk of injury.
Remedy: Newmar will notify owners, and dealers will install a remedy kit to eliminate the scald hazard, free of charge. The recall began on December 8, 2015. Owners may contact Newmar customer service at 1-800-731-8300.
View full details →Recall 15V477000 — FUEL SYSTEM, GASOLINE
| 472 vehicles affected
Defect: Newmar Corporation (Newmar) is recalling certain model year 2009-2016 Canyon Star toy haulers manufactured from November 28, 2007, through July 9, 2015, and model year 2007-2009 All Star toy haulers manufactured from January 30, 2006, through October 21, 2009. There is unprotected flammable plastic wrap surrounding the exterior fuel dispensing system which could burn if exposed to an ignition source.
Consequence: If the exterior fuel dispensing compartment were to catch fire, the surrounding plastic wrap material could burn increasing the risk of a vehicle fire.
Remedy: Newmar will notify owners, and dealers will install a protective metal sheet on the top of the exterior fuel compartment. The repair will be performed free of charge. The recall began on September 1, 2015. Owners may contact Newmar customer...
View full details →Owner Complaints for the 2015 NEWMAR CANYON STAR
1 complaint has been filed with NHTSA for the 2015 NEWMAR CANYON STAR. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Service Brakes | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
I have a 2015 Newmar Canyon Star 3953 (on an F-53 Motorhome Chassis) serial number [XXX] with 57,335 miles. The attached picture does not do justice to what I have to say. The picture is the front rotor of the brake assembly. In between the outer and inner plates of the rotor are two steel rods. The only purpose (that is thought) of the rod is to balance the rotor. The problem is, the rotor heats up as you brake then expands the rotor which loosens the area around the rod. Centrifugal force moves the rod out of the air gap and it starts to hit the caliper (in the picture you can see the top of the rod is shiny) resulting in a thumping sound or what has happened, the rotor cracks. I have had to replace both front calipers and rotors as a result of these rods. Thankfully when the rotor cracked I was only traveling about 30 mph. I can only imagine what would have happened if I was traveling 60 mph. In talking with the mechanic the rod could have jammed on the front edge (worst case) of the rotor then broke all of the fins in the air gap and perhaps stopped the rotation of the tire. These were factory-installed rotors which clearly (in my opinion) a safety hazard and warrants a recall or at least an investigation. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Safety Rating for the 2015 NEWMAR CANYON STAR
NHTSA has not yet tested the 2015 NEWMAR CANYON STAR in its New Car Assessment Program.
Technical Service Bulletins for the 2015 NEWMAR CANYON STAR
Newmar Corporation has issued 2 technical service bulletins (TSBs) for the 2015 NEWMAR CANYON STAR. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
RSB 463 — ELECTRICAL SYSTEM
ON CERTAIN MOTORHOMES MANUFACTURED BY NEWMAR CORPORATION, THE WHEELCHAIR ACCESS DOOR WITH THE POWER LOCK OPTION MAY NOT OPERATE AS DESIGNED. ISSUE: IF THE REMOTE KEY FOB IS PRESSED WHILE MOTORHOME IS MOVING, THE WHEELCHAIR ACCESS DOOR COULD OPEN, INCREASING THE RISK OF A CRASH AND/OR PROPERTY DAMAGE. NHTSA#:16V699, TC#...
TSB 430 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:TANK ASSEMBLY
Newmar Corp. has decided some 2014 and 2015 Canyon Star motorhomes (floorplan 3921) may not have a heat duct installed on the fresh water bay. Attached is a population list of the affected units. Some vehicles may not have a 2" heat duct installed on the fresh water tank bay....
NHTSA Investigations for the 2015 NEWMAR CANYON STAR
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the NEWMAR CANYON STAR
- 2010 NEWMAR CANYON STAR — 0 complaints
- 2011 NEWMAR CANYON STAR — 0 complaints
- 2012 NEWMAR CANYON STAR — 1 complaint
- 2013 NEWMAR CANYON STAR — 1 complaint
- 2014 NEWMAR CANYON STAR — 1 complaint
- 2015 NEWMAR CANYON STAR (current)
- 2016 NEWMAR CANYON STAR — 2 complaints
- 2017 NEWMAR CANYON STAR — 1 complaint
- 2018 NEWMAR CANYON STAR — 0 complaints
- 2019 NEWMAR CANYON STAR — 0 complaints
- 2020 NEWMAR CANYON STAR — 0 complaints
Other NEWMAR Models
- NEWMAR DUTCH STAR — 208 total complaints
- NEWMAR MOUNTAIN AIRE — 80 total complaints
- NEWMAR BAY STAR — 57 total complaints
- NEWMAR KOUNTRY STAR — 54 total complaints
- NEWMAR LONDON AIRE — 32 total complaints
- NEWMAR NEW AIRE — 28 total complaints
- NEWMAR NEWMAR — 23 total complaints
- NEWMAR VENTANA — 20 total complaints