2002 MERCURY VILLAGER — Problems, Recalls & Safety Data
N/A
Safety Rating
20
Owner Complaints
0
Recalls
4
Service Bulletins
0
Investigations
Overview of the 2002 MERCURY VILLAGER
The 2002 MERCURY VILLAGER has received a total of 20 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). 4 technical service bulletins have been issued by Ford Motor Company for this model year. The most commonly reported problems involve the Air Bags (2 complaints), Electrical System (2 complaints), and Suspension (2 complaints).
Recalls for the 2002 MERCURY VILLAGER
There are no recalls on file with NHTSA for the 2002 MERCURY VILLAGER. No Active Recalls
Owner Complaints for the 2002 MERCURY VILLAGER
20 complaints have been filed with NHTSA for the 2002 MERCURY VILLAGER. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Air Bags | 2 | 2 | 0 | 1 | 0 |
| Electrical System | 2 | 0 | 0 | 0 | 0 |
| Suspension | 2 | 0 | 0 | 0 | 0 |
| Tires | 2 | 0 | 0 | 0 | 0 |
| Engine | 1 | 0 | 0 | 0 | 0 |
| Engine And Engine Coolingengine | 1 | 0 | 0 | 0 | 0 |
| Equipment | 1 | 0 | 0 | 0 | 0 |
| Service Brakes Hydraulic | 1 | 0 | 0 | 0 | 0 |
| Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipcontrol Unitmodule | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Steering Steering Wheelhandle Bar | 1 | 0 | 0 | 0 | 0 |
| Steeringcolumn | 1 | 0 | 0 | 0 | 0 |
| Structure | 1 | 0 | 0 | 0 | 0 |
| Structureframe And Members | 1 | 0 | 0 | 0 | 0 |
| Suspensionfront | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
I TOOK MY CAR TO ALLAN VIGIL FORD IN FAYETTVILLE GA FOR SERVICE AND I NOT HAPPY WITH THE REPAIRS . FIRST , THE ALARM IS GOING OFF ALONG WITH THE HORN AT RANDOM .SECOND ,THE DASHBOARD LIGHTS DO NOT WORK . I HAVE TO USE A FLASHLIGHT AT NIGHR TO SEE WHAT SPEED I AM GOING .THIRD , I AM DRIVING WITH NO HORN . AND FINALLY ,THE IGNITION KEY DOES NOT LOCK OR UNLOCK THE DRIVER DOOR. .
TL* THE CONTACT OWNS A 2002 MERCURY VILLAGER. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH MAKING A TURN, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED IMMEDIATELY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
ENGINE FAILURE DUE TO SUDDEN LOSS OF OIL. *TR
MOTOR MOUNT MUST BE REPLACED DO TO FAILURE. ANY ACCELERATION OR SHIFTING CAUSES THE ENGINE TO SHAKE. THIS SHAKING CAUSES A STRONG VIBRATION THROUGHOUT THE VAN. I WAS QUOTED $200 TO REPLACE THE MOUNT. *TR
DURING A VACATION TRIP ON NOVEMBER 21, 2006, THE "PROPORTIONAL VALVE" ON OUR 2002 MERCURY VILLAGER BEGAN TO APPLY THE BRAKES WHILE WE WERE ON THE INTERSTATE. THERE WAS NO WARNING LIGHT, JUST A GRADUAL INCREASE IN THE POWER NECESSARY TO KEEP GOING. BY THE TIME WE REALIZED IT, THE ENTIRE BRAKE SYSTEM HAD OVERHEATED, RESULTING IN OVER $1,000 IN DEALER REPAIRS. OUR CONTENTION IS THAT THIS IS A MANUFACTURING DEFECT AND THE VEHICLE SHOULD AT LEAST HAVE BEEN CONSIDERED FOR SOME FORM OF REIMBURSEMENT. WE ALSO WANTED TO MAKE THE NHTSA AWARE OF THIS IN CASE OTHER CONSUMERS ENCOUNTER SIMILAR PROBLEMS. AS IT WAS, THE ENTIRE COST OF THE REPAIR WAS FOR OUR ACCOUNT. *NM
Safety Rating for the 2002 MERCURY VILLAGER
NHTSA has not yet tested the 2002 MERCURY VILLAGER in its New Car Assessment Program.
Technical Service Bulletins for the 2002 MERCURY VILLAGER
Ford Motor Company has issued 4 technical service bulletins (TSBs) for the 2002 MERCURY VILLAGER. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
15833 — UNKNOWN OR OTHER
SUBJECT REGARDING REMOTE ENTRY TRANSMITTER PROGRAMMING PROCEDURE. *TT
15713 — STRUCTURE:BODY:TAILGATE
INFORMATION PERTAINING TO LIFTGATE CYLINDER OPERATION. *TT
15621 — EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
SOME VEHICLES WITH THE REAR SEAT ENTERTAINMENT SYSTEM MAY EXHIBIT AN INOPERATIVE CONDITION. *TT
15229 — EQUIPMENT:APPLIANCE:AIR CONDITIONER
SOME VEHICLES MAY EXHIBIT POOR AND / OR NO A/C PERFORMANCE. *TT
NHTSA Investigations for the 2002 MERCURY VILLAGER
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MERCURY VILLAGER
- 1997 MERCURY VILLAGER — 152 complaints
- 1998 MERCURY VILLAGER — 100 complaints
- 1999 MERCURY VILLAGER — 252 complaints
- 2000 MERCURY VILLAGER — 90 complaints
- 2001 MERCURY VILLAGER — 21 complaints
- 2002 MERCURY VILLAGER (current)
Other MERCURY Models
- MERCURY SABLE — 7,190 total complaints
- MERCURY GRAND MARQUIS — 4,949 total complaints
- MERCURY MILAN — 3,211 total complaints
- MERCURY COUGAR — 2,646 total complaints
- MERCURY MOUNTAINEER — 2,646 total complaints
- MERCURY MARINER — 1,716 total complaints
- MERCURY MYSTIQUE — 1,510 total complaints
- MERCURY TRACER — 754 total complaints