2000 MERCURY VILLAGER — Problems, Recalls & Safety Data

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N/A

Safety Rating

90

Owner Complaints

10 Crashes 1 Fire

2

Recalls

ACTIVE RECALL

24

Service Bulletins

0

Investigations

Overview of the 2000 MERCURY VILLAGER

The 2000 MERCURY VILLAGER has received a total of 90 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with STEERING:RACK AND PINION, SEAT BELTS. 24 technical service bulletins have been issued by Ford Motor Company for this model year. The most commonly reported problems involve the Vehicle Speed Controlaccelerator Pedal (30 complaints), Vehicle Speed Control (10 complaints), and Air Bagsfrontal (3 complaints).

Recalls for the 2000 MERCURY VILLAGER

NHTSA has recorded 2 recalls for the 2000 MERCURY VILLAGER, potentially affecting up to 211,635 vehicles.

Recall 00V292001 — STEERING:RACK AND PINION

| 67,200 vehicles affected

Defect: VEHICLE DESCRIPTION: MINI VANS. ONE OR MORE OF THE FIVE BOLTS THAT MOUNT THE RACK AND PINION STEERING GEAR TO THE VEHICLE MAY HAVE BEEN INCORRECTLY TIGHTENED.

Consequence: THERE COULD BE A LOOSENESS IN THE STEERING, WHICH MAY BE ACCOMPANIED BY NOISE OR VIBRATION.

Remedy: DEALERS WILL INSPECT THE VEHICLES AND, IF THE BOLTS ARE MISSING, WILL REPLACE THE STEERING GEAR MOUNTING BOLTS. ALL BOLTS WILL BE TIGHTENED TO THE SPECIFIED TORQUE. OWNER NOTIFICATION BEGAN NOVEMBER 28, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN...

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Recall 00V228001 — SEAT BELTS

| 144,435 vehicles affected

Defect: VEHICLE DESCRIPTION: PASSENGER VEHICLES, LIGHT DUTY TRUCKS, SPORT UTILITY VEHICLES, AND MINI VANS EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES. THE BUCKLE BASE OF THESE SEAT BELT ASSEMBLIES WERE NOT PROPERLY HEAT TREATED AND THEREFORE DO NOT PASS THE LOAD BEARING REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."

Consequence: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED.

Remedy: DEALERS WILL INSPECT THE DATE CODE ON CERTAIN SEAT BELT BUCKLES OF YOUR VEHICLE AND REPLACE ALL SEAT BELT BUCKLES THAT FALL WITHIN THE SUSPECT DATE CODE RANGE. OWNER NOTIFICATION BEGAN OCTOBER 26, 2000. OWNERS WHO TAKE THEIR VEHICLES TO...

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Owner Complaints for the 2000 MERCURY VILLAGER

90 complaints have been filed with NHTSA for the 2000 MERCURY VILLAGER. Below is a breakdown by vehicle component.

Vehicle Speed Controlaccelerator Pedal
Complaints: 30
Vehicle Speed Control
Complaints: 10
Air Bagsfrontal
Complaints: 3 3 Crashes 5 Injuries
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip
Complaints: 3 2 Crashes 2 Injuries
Air Bags
Complaints: 2 1 Crash 2 Injuries
Seat Belts
Complaints: 2
Seat Beltsfrontbuckle Assembly
Complaints: 2 1 Injury
Suspensionfrontstabilizer Bar
Complaints: 2
Electrical System
Complaints: 1 1 Fire
Electrical System Instrument Clusterpanel
Complaints: 1
Electrical Systemignitionswitch
Complaints: 1 1 Injury
Electrical Systemwiringinteriorunder Dash
Complaints: 1 1 Injury
Engine And Engine Coolingcooling System
Complaints: 1
Engine And Engine Coolingcooling Systemradiator Assembly
Complaints: 1
Engine And Engine Coolingenginegasolinebelts And Associated Pulleys
Complaints: 1
Engine And Engine Coolingexhaust Systemmanifoldheadermufflertail Pipe
Complaints: 1
Equipment
Complaints: 1
Equipmentapplianceair Conditioner
Complaints: 1
Exterior Lightingheadlights
Complaints: 1
Fuel System Gasolinestoragetank Assembly
Complaints: 1 1 Injury
Latcheslockslinkagesdoorslatch
Complaints: 1
Power Trainautomatic Transmission
Complaints: 1
Seat Beltsfront
Complaints: 1 1 Crash 1 Injury
Seat Beltsfrontretractor
Complaints: 1
Seat Beltsrearother
Complaints: 1
Seats
Complaints: 1
Seatsfront Assemblyrecliner
Complaints: 1
Seatsfront Assemblyseat Heatercooler
Complaints: 1 1 Injury
Seatsmidrear Assembly
Complaints: 1 1 Crash 1 Injury
Service Brakes Hydraulic
Complaints: 1
Service Brakes Hydraulicfoundation Componentsdisccaliper
Complaints: 1
Service Brakes Hydraulicfoundation Componentsdiscpads
Complaints: 1
Service Brakes Hydraulicfoundation Componentsdrumshoeslinings
Complaints: 1 1 Crash
Steeringgear Box Other Than Rack And Pinion
Complaints: 1 1 Crash 2 Injuries
Structure
Complaints: 1
Structurebody
Complaints: 1 1 Injury
Structurebodydoorhinge And Attachments
Complaints: 1
Structurebodytailgatehinge And Attachments
Complaints: 1
Structureframe And Members
Complaints: 1
Suspensionfrontmacpherson Strut
Complaints: 1
Suspensionrear
Complaints: 1 1 Injury
Unknown Or Other
Complaints: 1
Visibilitypower Window Devices And Controls
Complaints: 1
Visibilityrear Window Wiperwashermotor
Complaints: 1

Most Recent Complaints

#10679246 | SEAT BELTS | | 108,722 miles
SEAT BELTS ON 2000 MERCURY VILLAGER ESTATE HAVE LOCKED UP AND WILL NOT RELEASE. CALLED FORD CUSTOMER RELATIONS REGARDING ISSUE AND THEY ARE STATING THEY HAVE NO KNOW ISSUE OR RECALL WITH SEAT BELTS LOCKING UP. REAR SEAT BELTS ARE THE ONES AFFECTED. FORD CUSTOMER RELATIONS IS STATING IT IS OUT OF WARRANTY SO I WILL BE RESPONSIBLE FOR FIXING VEHICLE. *TR
#10331352 | SEAT BELTS | | 90,000 miles
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) EVENT- EVERY TIME THE FRONT SEAT BELTS ARE USED. FAILURE- SEAT BELTS DO NOT PROBERLY RETRACT AFTER EACH USE. SUBSUQUENT DRIVERS AND PASSENGERS WHO USE THE VEHICLE THEN USE THE SEAT BELTS THINK THEY ARE SAFELY BUCKLED INTO THEIR SEAT---BUT GUESS WHAT!?!--- THEY AREN'T BUCKLED SAFELY AT ALL BECAUSE 12-18" OF UNRETRACTED SEATBELT IS STILL STUCK IN THE SPACE BETWEEN THE DOOR AND THE DOOR FRAME! ENGINEERS EVEN HAVE A NAME FOR IT, "LAZY RETRACTION". AUTO MAKERS KNOW ABOUT IT, THE GOVERNMENT KNOWS ABOUT IT, BUT NOBODY DOES ANYTHING ABOUT IT. MY OLD DODGE CARAVAN DID IT AFTER 70,000 MILES AND NOW MY MERCURY VILLAGER/NISSAN QUEST STARTED DOUNG IT AFTER 90,000 MILES. CORRECT FAILURE- LECTURE THE [XXX] OUT OF MY WIFE, KIDS AND ANBODY WHO WILL LISTEN ABOUT THE USE OF [XXX], DEFECTIVE SEATBELTS THAT NO LONGER RETRACT SO THAT THEY DON'T THINK THEY ARE SAFELY BUCKLED WHEN THEY ARE NOT! NOBODY WIL EVER CONVINCE ME THIS HASN'T CAUSED INJURIES AND PROBABLY COST LIVES. *TR
#10287334 | ELECTRICAL SYSTEM | | 76,000 miles Fire
LEFT A FRIENDS HOUSE DROVE 1/3 OF A MILE VAN WAS ON FIRE PULLED OVER TO SIDE OF RODE WAS SMOKING/ TOTALING ENGULFED IN FLAMES AFTER ABOUT 10-15 MINUTES THE VAN WAS A TOTAL LOSS. IT WAS A 2000 VILLAGER COULD THIS BE THE SAME AS THE WINDSTAR.? THE CAR HAD BEEN SITTING IDLE IN DRIVE WAY FOR APP. 3HRS BEFORE THIS INCIDENT.. *TR
#10232141 | AIR BAGS:FRONTAL | | 8,000 miles Crash 1 Injury
I WAS INVOLVED IN AN ACCIDENT WHILE TRAVELING AT ABOUT 45 MPH. I HIT ANOTHER VEHICLE THAT PULLED OUT IN FRONT OF ME. NO AIR BAGS DEPLOYED. *TR
#10232143 | ENGINE AND ENGINE COOLING:COOLING SYSTEM | | 40,000 miles
THE A/C STOPPED WORKING. *TR

View all Vehicle Speed Controlaccelerator Pedal complaints →

Safety Rating for the 2000 MERCURY VILLAGER

NHTSA has not yet tested the 2000 MERCURY VILLAGER in its New Car Assessment Program.

Technical Service Bulletins for the 2000 MERCURY VILLAGER

Ford Motor Company has issued 24 technical service bulletins (TSBs) for the 2000 MERCURY VILLAGER. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

03226 — ELECTRICAL SYSTEM

UPDATE WIRING HARNESS WHEN REPLACING FUEL INJECTOR. *TT

0243 — STRUCTURE:BODY:DOOR

SOME VEHICLES BUILT FROM 9/26/1998 THROUGH 9/5/2001 MAY EXHIBIT POWER DOOR LOCKS THAT SELF-ACTIVE OR CYCLE ON. *TT

15556 — VISIBILITY:GLASS, SIDE/REAR

INFORMATION REGARDING FLIP OUT WINDOW LATCH ADJUSTMENT. *YH

01222 — SUSPENSION

EXPEREINCING SLIGHT VIBRATION/SHAKE FELT ON SOME VEHICLES IN THE STEERING WHEEL AND/OR FLOOR PAN AND FRONT SEAT AT STEADY VEHICLE SPEEDS ABOVE 2 KM/H (45 MPH) AFTER TIRE/WHEEL ASSEMBLIES ARE BALANCED. *TT

14996 — EQUIPMENT:APPLIANCE:AIR CONDITIONER

SOME VEHICLES MAY EXHIBIT THE REAR UNDER BODY AIR CONDITIONING LINES LEAKING. *TT

8555 — STRUCTURE:BODY

SOME VEHICLES MAY EMIT A BRIEF OR SUSTAINED BUZZING TYPE NOISE FROM THE DASH AREA UNDER LOAD AT APPROXIMATELY 1600 RPM. **MR

14067 — STRUCTURE

SOME VEHICLES MAY EXHIBIT A BRIEF OR SUSTAINED BUZZING TYPE NOISE FROM THE DASH AREA UNDER LOAD AT APPROXIMATELY 1600 RPM. **MR

0056 — STRUCTURE:BODY:DOOR

INFORMATION REGARDING THE POWER DOOR LOCKSTHAT MAY SELF-ACTIVATE OR CYCLE ON SOME VEHICLES. *MJS

8312 — EQUIPMENT

SUBJECT REGARDING NGS NO COMMUNICATION ERROR. *TT

8403 — UNKNOWN OR OTHER

SOME VEHICLES MAY EXHIBIT A CONDITION WHERE THE HORN WILL NOT CHIRP AND THE LIGHTS WILL NOT FLASH WHEN USING THE REMOTE ENTRY TRANSMITTER TO LOCK THE DOORS. *TT

Showing 10 of 24 technical service bulletins.

NHTSA Investigations for the 2000 MERCURY VILLAGER

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the MERCURY VILLAGER

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Other MERCURY Models

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