1997 MERCURY VILLAGER — Problems, Recalls & Safety Data

Check any vehicle history by VIN - Free vehicle history report

N/A

Safety Rating

152

Owner Complaints

9 Crashes 1 Fire 2 Deaths

3

Recalls

ACTIVE RECALL

35

Service Bulletins

1

Investigation

Overview of the 1997 MERCURY VILLAGER

The 1997 MERCURY VILLAGER has received a total of 152 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 3 recall campaigns affecting this vehicle, covering issues with FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING. 35 technical service bulletins have been issued by Ford Motor Company for this model year. The most commonly reported problems involve the Structurebodydoor (19 complaints), Latcheslockslinkagesdoorslatch (17 complaints), and Fuel System Gasolinestoragetank Assembly (12 complaints).

Recalls for the 1997 MERCURY VILLAGER

NHTSA has recorded 3 recalls for the 1997 MERCURY VILLAGER, potentially affecting up to 401,300 vehicles.

Recall 00V419002 — FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

| 394,000 vehicles affected

Defect: VEHICLE DESCRIPTION: MINIVANS. THE FUEL TANK VENT HOSE ALLOWS AIR TO VENT FROM THE FUEL TANK DURING REFUELING. CRACKS HAVE DEVELOPED IN THE VENT HOSE. IF (1) THE FUEL TANK IS OVERFILLED, NOT ALLOWING EXCESS FUEL IN THE VENT HOSE TO FLOW BACK INTO THE TANK, (2) THE VEHICLE IS DRIVEN ONLY A SHORT DISTANCE AFTER REFUELING AND, (3) THERE...

Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

Remedy: DEALERS WILL REPLACE THE VENT HOSE.

View full details →

Recall 97V184001 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY

| 6,000 vehicles affected

Defect: VEHICLE DESCRIPTION: PASSENGER MINI VANS EQUIPPED WITH AUTOMOTIVE BATTERIES SUPPLIED BY GNB TECHNOLOGIES. THESE BATTERIES HAVE A DEFECTIVE NEGATIVE POST THAT CAN CAUSE ACID LEAKAGE AND RELATED CORROSION DAMAGE.

Consequence: THIS CONDITION CAN CAUSE A CATASTROPHIC FAILURE OF THE BATTERY WHICH COULD LEAD TO AN ENGINE FIRE OR BATTERY EXPLOSION.

Remedy: DEALERS WILL REPLACE THESE BATTERIES. UNTIL A NEW BATTERY IS OBTAINED, OWNERS SHOULD NOT ATTEMPT TO "JUMP START" THESE BATTERIES.

View full details →

Recall 96V203000 — FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING

| 1,300 vehicles affected

Defect: THE FOUR RUBBER FUEL LINE CONNECTOR HOSES THAT ARE SUPPLIED TO FORD WITH THE FUEL TANK ASSEMBLY WERE IMPROPERLY MANUFACTURED. THESE HOSES CAN DEVELOP CRACKS OR SPLITS RESULTING IN FUEL LEAKAGE.

Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

Remedy: DEALERS WILL INSPECT THE FUEL TANK ASSEMBLY FOR THE SUSPECT DATE CODES AND REPLACE THE FOUR RUBBER FUEL CONNECTOR HOSES IF NECESSARY.

View full details →

Owner Complaints for the 1997 MERCURY VILLAGER

152 complaints have been filed with NHTSA for the 1997 MERCURY VILLAGER. Below is a breakdown by vehicle component.

Structurebodydoor
Complaints: 19
Latcheslockslinkagesdoorslatch
Complaints: 17
Fuel System Gasolinestoragetank Assembly
Complaints: 12
Fuel System Gasoline
Complaints: 7
Vehicle Speed Controlaccelerator Pedal
Complaints: 6
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip
Complaints: 5 1 Crash
Air Bags
Complaints: 4 1 Crash
Engine And Engine Coolingenginegasoline
Complaints: 4
Engine And Engine Coolingexhaust Systememission Control
Complaints: 4
Engine And Engine Coolingexhaust Systemmanifoldheadermufflertail Pipe
Complaints: 4
Power Trainautomatic Transmission
Complaints: 4
Vehicle Speed Control
Complaints: 4 1 Crash 1 Death
Air Bagsfrontal
Complaints: 3 1 Crash
Air Bagsfrontalsensorcontrol Module
Complaints: 3
Engine And Engine Coolingexhaust System
Complaints: 3
Fuel System Gasolinestoragetank Assemblyfiller Pipe And Cap
Complaints: 3
Service Brakes Hydraulicfoundation Components
Complaints: 3
Tires
Complaints: 3
Unknown Or Other
Complaints: 3
Air Bagssidewindow
Complaints: 2 1 Crash
Equipmentapplianceair Conditioner
Complaints: 2
Fuel System Gasolinedeliveryfuel Pump
Complaints: 2
Seat Beltsfrontbuckle Assembly
Complaints: 2 1 Crash 2 Injuries
Service Brakes Hydraulic
Complaints: 2 1 Crash 1 Death
Child Seat
Complaints: 1
Electrical Systemalternatorgeneratorregulator
Complaints: 1 1 Fire
Electrical Systemignitionswitch
Complaints: 1
Engine And Engine Coolingengine
Complaints: 1
Equipmentelectrical
Complaints: 1
Equipmentelectricalradiotape Deckcd Etc
Complaints: 1
Exterior Lightingback Up Lights
Complaints: 1 1 Crash
Exterior Lightingbrake Lightsswitch
Complaints: 1
Exterior Lightingheadlights
Complaints: 1
Fuel System Gasolinecarburetor System
Complaints: 1
Fuel System Gasolinedeliveryhoses Linespiping And Fittings
Complaints: 1
Fuel System Gasolinefuel Injection Systeminjectors
Complaints: 1
Fuel System Otherdeliveryhoses Linespiping And Fittings
Complaints: 1
Interior Lighting
Complaints: 1
Power Trainautomatic Transmissiongear Position Indication Prndl
Complaints: 1
Seat Belts
Complaints: 1
Seat Beltsfrontretractor
Complaints: 1
Seats
Complaints: 1
Service Brakes Hydraulicfoundation Componentsdisc
Complaints: 1
Service Brakes Hydraulicfoundation Componentsdiscrotor
Complaints: 1
Steering
Complaints: 1
Steering Steering Wheelhandle Bar
Complaints: 1
Structurebody
Complaints: 1
Structurebodydoorhinge And Attachments
Complaints: 1
Structurebodyhatchbackliftgate
Complaints: 1
Tirespressure Monitoring And Regulating Systems
Complaints: 1
Visibilitydefrosterdefoggerhvac Systemheater Core
Complaints: 1
Visibilitypower Window Devices And Controls
Complaints: 1
Visibilitywindshield
Complaints: 1 1 Crash
Visibilitywindshield Wiperwasher
Complaints: 1
Wheels
Complaints: 1

Most Recent Complaints

#10671108 | STRUCTURE:BODY | | 190,000 miles
I WAS DRIVING ALONG AFTER SHOPPING AND I STARTED TO HEAR THIS DRAGGING OR BOTTOMING OUT SOUND SO I PULLED OVER TO SEE WHAT WAS HAPPENING AND TO MY SURPRISE THE FRONT FRAME ON THE PASSENGER SIDE THAT HOLDS UP THE ENGINE WAS BROKEN I THEN OPENED THE HOOD AND SAW THAT THE ENGINE WAS SITTING SIDEWAYS TOWARD THE PASSENGER SIDE. I LIMPED THE VAN HOME AND HAD MY MECHANIC LOOK AT IT AND HE SAID THAT IT WAS ON FIXABLE AND THEN I CALLED FIVE BODY SHOPS TO SEE IF THEY COULD FIX IT AND THEY SAID NO AND THAT MERCURY VILLAGERS WAS KNOWN TO DO THIS AND THAT THEY WERE RECALLED FOR THIS BEFORE. *TR
#10514755 | SEAT BELTS | | N/A miles
MY 7 YEAR OLD DAUGHTER THOUGHT IT WOULD BE FUN TO SEE HOW MANY TIMES SHE COULD WRAP THE SHOULDER BELT AROUND HER NECK. I WAS UNAWARE AS I WAS GETTING MY OTHER CHILDREN BUCKLED IN. BEFORE WE WERE ABOUT TO LEAVE, I TURNED TO SEE IF SHE TOO WAS BUCKLED IN AND FOUND HER USING HER FINGERS BETWEEN HER NECK AND THE BELT TO TRY TO FREE HERSELF AS THE SLACK HAD BEEN PULLED BACK IN. WE IMMEDIATELY GOT SOME SCISSORS TO CUT THE BELT TO LET HER FREE. THE POTENTIAL FOR SOME OTHER KID DOING THIS AND NOT HAVING ANYONE OR ANYTHING AROUND TO HELP MAKES ME NERVOUS. BIZARRE, I KNOW, BUT KIDS COME UP WITH RIDICULOUS STUFF ALL THE TIME. *TR
#10439155 | FUEL SYSTEM, GASOLINE | | 155,000 miles
TL* THE CONTACT OWNS A 1997 MERCURY VILLAGER. THE CONTACT STATED THAT THE ENGINE WAS STARTED IN COLD WEATHER, THE VEHICLE WOULD EXHIBIT AN ABNORMALLY STRONG GASOLINE ODOR. THE VEHICLE WAS TAKEN TO A MECHANIC WHO ADVISED THAT THERE WERE NO VISIBLE FUEL LEAKAGES BUT THE CANISTER AND THE CONNECTED HOSES WERE FAULTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THAT THERE WERE NO RECALLS FOR THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 155,000.
#10374963 | SERVICE BRAKES, HYDRAULIC | | 188,000 miles Crash 1 Death
DRIVER REPORTS HE MUST HAVE HAD HIS FOOT ON THE BRAKE AND ACCELERATOR AT THE SAME TIME (SEMI-PANIC BRAKE APPLICATION). POLICE REPORT STATES "TIRE MARKS" ON THE (DRY) PAVEMENT. ONE DOES NOT PRODUCE "TIRE MARKS" ON DRY PAVEMENT (NO TURNING INVOLVED) WITHOUT BRAKE APPLICATION. DRIVER HAD EPISODE OF MICROSLEEP: WHEN ALERTED BY THE EVENT TAKING PLACE, HE COULD NOT GET THE VEHICLE STOPPED IN TIME TO PREVENT HITTING AND FATALLY INJURING A PEDESTRIAN. UPON EXAMINATION OF ACCIDENT VEHICLE, INSPECTOR DISCOVERED UNUSUAL ARCHED ACCELERATOR PEDAL DESIGN WHEREIN THE BRAKE PEDAL WAS LOCATED ONLY 1 5/8 INCH FROM THE ARCHED ACCELERATOR PEDAL ALLOWING BRAKE APPLICATION AND ACCELERATION CONCURRENTLY IF CERTAIN CONDITIONS PREVAIL. EXAMINATION DEMONSTRATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THE PEDAL WENT SUBSTANTIALLY BELOW THE ACCELERATOR PEDAL. FURTHERMORE, WITH THE 4 5/8 INCH WIDE BOOT THE DRIVER (AND INSPECTOR) WORE, IT WAS EASY TO ACCIDENTALLY CATCH THE EDGE OF THE ACCELERATOR PEDAL, CONSEQUENTLY ENABLING THE USER TO ACCIDENTALLY DEPRESS THE ACCELERATOR AND BRAKE PEDAL (UNDER CERTAIN CONDITIONS) AT THE SAME TIME. *TR
#10374963 | VEHICLE SPEED CONTROL | | 188,000 miles Crash 1 Death
DRIVER REPORTS HE MUST HAVE HAD HIS FOOT ON THE BRAKE AND ACCELERATOR AT THE SAME TIME (SEMI-PANIC BRAKE APPLICATION). POLICE REPORT STATES "TIRE MARKS" ON THE (DRY) PAVEMENT. ONE DOES NOT PRODUCE "TIRE MARKS" ON DRY PAVEMENT (NO TURNING INVOLVED) WITHOUT BRAKE APPLICATION. DRIVER HAD EPISODE OF MICROSLEEP: WHEN ALERTED BY THE EVENT TAKING PLACE, HE COULD NOT GET THE VEHICLE STOPPED IN TIME TO PREVENT HITTING AND FATALLY INJURING A PEDESTRIAN. UPON EXAMINATION OF ACCIDENT VEHICLE, INSPECTOR DISCOVERED UNUSUAL ARCHED ACCELERATOR PEDAL DESIGN WHEREIN THE BRAKE PEDAL WAS LOCATED ONLY 1 5/8 INCH FROM THE ARCHED ACCELERATOR PEDAL ALLOWING BRAKE APPLICATION AND ACCELERATION CONCURRENTLY IF CERTAIN CONDITIONS PREVAIL. EXAMINATION DEMONSTRATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THE PEDAL WENT SUBSTANTIALLY BELOW THE ACCELERATOR PEDAL. FURTHERMORE, WITH THE 4 5/8 INCH WIDE BOOT THE DRIVER (AND INSPECTOR) WORE, IT WAS EASY TO ACCIDENTALLY CATCH THE EDGE OF THE ACCELERATOR PEDAL, CONSEQUENTLY ENABLING THE USER TO ACCIDENTALLY DEPRESS THE ACCELERATOR AND BRAKE PEDAL (UNDER CERTAIN CONDITIONS) AT THE SAME TIME. *TR

View all Structurebodydoor complaints →

Safety Rating for the 1997 MERCURY VILLAGER

NHTSA has not yet tested the 1997 MERCURY VILLAGER in its New Car Assessment Program.

Technical Service Bulletins for the 1997 MERCURY VILLAGER

Ford Motor Company has issued 35 technical service bulletins (TSBs) for the 1997 MERCURY VILLAGER. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

14757 — POWER TRAIN:CLUTCH ASSEMBLY

INFORMATION ON SERVICING THE FORWARD CLUTCH. *TT

981614 — EXTERIOR LIGHTING:TURN SIGNAL:SWITCH

MALFUNCTION INDICATOR LAMP ILLUMINATED WITH DIAGNOSTIC TROUBLE CODES (DTCS) P0120, P0510,P0731,P0732 AND/OR P0733 STORED IN MEMORY WITH NO DRIVEABILITY CONCERNS PRESENT. YD

13368 — VEHICLE SPEED CONTROL

ADDRESSING AN INTERMITTENT CONDITION WHERE THE SPEED CONTROL WILL NOT SET OR MAY DISENGAGE WHILE DRIVING. *TT

12806 — AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

SOME VEHICLES MAY EXHIBIT A FLASHING AIR BAG WARNING LAMP INDICATING A FAULT IN THE SYSTEM. *TT

12121 — SUSPENSION:REAR

SOME VEHICLES MAY EXHIBIT A NOISE CONCERN (S) FROM THE REAR SUSPENSION WHEN DRIVING ON ROUGH ROADS OR DURING A LEFT TURN. *MJS

985142 — SUSPENSION:REAR

SOME VEHICLES MAY EXHIBIT A NOISE CONCERN(S) FROM THE REAR SUSPENSION WHEN DRIVING ON ROUGH ROADS OR DURING A LEFT TURN. *TT

98-4815 — STRUCTURE:BODY:DOOR

SOME 1996-1998 VILLAGERS EXHIBIT INTERMITTENT SELF-ACTIVATION OF POWER DOOR LOCKS. *AK

4661 — ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH

SOME VEHICLES WITH ANALOG INSTRUMENT CLUSTERS MAY EXHIBIT A CONCERN OF A FLUCTUATING OR JUMPING TACHOMETER INDICATOR NEEDLE. *TT

11528 — ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

SOME VEHICLES MAY EXHIBIT A SURGE UNDER CERTAIN DECELERATION CONDITIONS, ENGINE STALLING DURING TRANSMISSION ENGAGEMENT, OR AN EXCESSIVE SULFUR-TYPE ODOR FROM THE EXHAUST AT TIMES. *TT

983105 — ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

INFORMATION REGARDING ENGINES BEING ADDED TO THE FQR (FORD QUALITY RENEWAL) ASSEMBLY PROGRAM. *TT

Showing 10 of 35 technical service bulletins.

NHTSA Investigations for the 1997 MERCURY VILLAGER

NHTSA has opened 1 investigation into potential safety defects in the 1997 MERCURY VILLAGER.

Investigation EA99015 — VEHICLE SPEED CONTROL:LINKAGES Closed

Opened:

FUEL RAIL HOSE FITTING LEAKAGE

Other Model Years of the MERCURY VILLAGER

View all MERCURY VILLAGER model years →

Other MERCURY Models

View all MERCURY models →

Check any vehicle history by VIN - Free vehicle history report