2002 MERCURY SABLE Suspensionfront Problems
67 NHTSA complaints on file
All Suspensionfront Complaints — Page 2
TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE DRIVING APPROXIMATELY 55 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT HEARD A LOUD NOISE OUTSIDE OF THE VEHICLE. SUDDENLY, THE TIRE FLATTENED. THE DRIVER ATTEMPTED TO PULL OVER TO THE SIDE OF THE ROAD AND SWERVED INTO A DITCH. THERE WERE NO DAMAGES OR INJURIES. THE VEHICLE WAS REMOVED FROM THE DITCH AND THE DRIVER'S SIDE FRONT TIRE WAS REPLACED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE FAILURE WAS RELATED TO THE FRONT DRIVER'S SIDE SUSPENSION COIL SPRING. THE VEHICLE IS IN THE PROCESS OF BEING REPAIRED AT THE AUTHORIZED DEALER. THE FAILURE AND CURRENT MILEAGES WERE 95,000.
I OWN A 2002 MERCURY SABLE. THE RIGHT FRONT COIL SPRING BROKE AS I WAS LEAVING MY DRIVEWAY ON 2/28/07. THIS RESULTED IN HAVING TO REPLACE BOTH FRONT COIL SPRINGS PER TECHNICIAN'S RECOMMENDATION. ALSO THEN HAD TO PAY FOR A WHEEL ALIGNMENT AFTER SPRING REPAIR. TOTAL BILL $418.00. WHILE INVESTIGATING COMPLAINTS OF THIS PROBLEM I DISCOVERED MULTIPLE COMPLAINTS FROM OTHER OWNERS OF SAME YEAR, MAKE, AND MODEL. THEN FOUND OUT THERE WAS A RECALL ON THE SPRINGS, FOR 1999-2001 AND THEN 2003, BUT NOT FOR 2002 MODELS IN SPITE OF THE LARGE NUMBER OF COMPLAINTS. THIS IS A SERIOUS SAFETY ISSUE AND WITH SO MANY COMPLAINTS I WONDER WHY THE MANUFACTURER HAS NOT RECALLED. AND I AM NOT ALONE IN WONDERING THIS. I HAVE TO ALSO WONDER HOW MANY PEOPLE ARE OUT THERE THAT HAD THE SAME PROBLEM THAT HAVE NOT REGISTERED A FORMAL COMPLAINT. I AM IN CONSTANT FEAR...
TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE THE VEHICLE WAS AT A LOCAL REPAIR SHOP FOR MINOR MAINTENANCE, THE MECHANIC TEST DROVE THE VEHICLE AND THE FRONT COIL SPRINGS FAILED. THE FRONT PASSENGER SIDE TIRE BLEW OUT. THERE WAS NO CRASH AND THE DRIVER WAS UNINJURED. THE VEHICLE WAS TOWED BACK TO THE REPAIR SHOP AND THE MECHANIC STATED THAT THE COIL SPRINGS WERE FRACTURED DUE TO CORROSION. THE VEHICLE HAS NOT BEEN REPAIRED. THE MECHANIC ALSO INFORMED HIM OF NHTSA CAMPAIGN ID NUMBER 04V332000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS). THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL; THEREFORE, THEY WERE NOT LIABLE FOR THE REPAIRS. THE DEALER HAS NOT BEEN NOTIFIED. THE SPEED WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 68,827.
I TOOK MY 2002 MERCURY SABLE SEDAN IN TO THE DEALER TO HAVE THE OIL CHANGED AND THE FRONT LEFT TIRE CHECKED. WHEN I CALLED TO PICK UP THE CAR, I WAS TOLD THAT THE LEFT FRONT INNER TIE RODS WERE LOOSE AND THAT THE REAR COILS/SPRINGS WERE ALL BROKEN. THERE ARE ONLY 76,600 MILES ON THE CAR. WE ARE THE ONLY OWNERS. THE REPAIR COST WAS NEARLY $1,000.00. THIS NEEDS TO BE ADDRESSED BY FORD. VERY DANGEROUS. AND UNHEARD OF FOR A 6 YR OLD CAR WITH LOW MILEAGE. *TR
FRONT RIGHT COIL SNAPPED PUNCTURING THE TIRE AND RESULTED IN FLAT TIRE AND NEW COIL HAVING TO BE PUT ON ALONG WITH 2 NEW TIRES. , 2 NEW STRUTS IT TOOK TO FIX IT. FORD NEEDS TO PAY ME THE$742.93 I HAD TO PAY. I COULD HAVE BEEN GOING 60 ON THE HIGHWAY WITH MY KIDS IN THE CAR. *TR
EARLIER THIS YEAR MY FRONT SPRING BROKE AND PUT A HOLE IN MY TIRE - THANK GOODNESS I WAS NOT DRIVING - I WAS JUST PULLING OUT OF MY PARKING PLACE AT WORK. WHEN WE TOOK IT TO THE GARAGE TO HAVE IT FIXED THEY MENTIONED THAT MY BACK ONES WERE ALSO BROKEN AND NEEDED REPLACED. THE TECHNICIAN TOLD ME THAT THIS IS COMMON IN THESE CARS AND THAT I SHOULD TRY TO FIND OUT ABOUT THE RECALL ON THESE PARTS FROM FORD. I OWN A 2002 MERCURY SABLE. BUT APPARENTLY DUE TO MOST OF THE READING I HAVE BEEN DOING THE RECALL ONLY WENT UNTIL 2001. BUT I SEE THAT MANY MANY PEOPLE WITH 2002 & 2003 CARS ARE HAVING THE SAME ISSUE. *TR
TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE ATTEMPTING TO BACK OUT OF THE DRIVEWAY, THE CONTACT HEARD AIR COMING OUT OF HER FRONT DRIVER'S SIDE TIRE. IMMEDIATELY AFTERWARDS, THE FRONT DRIVER'S SIDE OF THE VEHICLE LANDED ONTO THE GROUND. THE CONTACT EXAMINED THE VEHICLE AND NOTICED THAT THE FRONT DRIVER'S SIDE SHOCK SPRING HAD PUNCTURED HER TIRE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY CONFIRMED THE FAILURE. THERE WERE NO WARNINGS PRIOR TO THE FAILURE. THE VEHICLE HAS BEEN REPAIRED. THE SPEED WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 82,000.
RIGHT FRONT COIL SPRING BROKE WHILE CAR AT REST AND TOOK OUT THE STRUT. NEEDED TO BE TOWED IN FOR REPAIR. RIGHT REAR SPRING BROKE A FEW WEEKS EARLIER. *TR
OWN A 2002 MERCURY SABLE SEDAN AND ON 2-11-08 HAD TO REPLACE BOTH FRONT COIL SPRING/STRUTS AT A COST OF APROX. $ 1200. NOW ON 7-9-08 WE WILL HAVE TO REPLACED BOTH THE REAR COIL/SPRING ASSEMBLIES. I KNOW THERE IS A RECALL UP TO 2001 FOR THE FRONT. NOTHING FOR 2002. *TR
FRONT LEFT STRUT COIL SPRING BROKE AND PUNCTURED THE TIRE. *TR
FRONT COIL SPRINGS WENT OUT IN JANUARY 2008. CAR HAD SET FOR A FEW DAYS AND WHEN ATTEMPTED TO DRIVE CAR, THE CAR HAD A FLAT TIRE. UPON INSPECTION, THE PASSENGER SIDE FRONT COIL SPRING HAD PUNCTURED THE TIRE. THE COIL SPRINGS IN THE FRONT WERE REPLACED AND A NEW TIRE WAS BOUGHT. IN MARCH 2008, THE DRIVER'S SIDE LEFT COIL SPRING BROKE AND RUBBED A RING INTO THE TIRE. AGAIN, THE BACK COIL SPRINGS HAD TO BE REPLACED AND A NEW TIRE BOUGHT. *TR
FRONT SPRING BROKEN. *TR
REGULAR DRIVING. BOTH OF THE REAR SUSPENSION COILS SNAPPED AND THE FRONT COILS APPEAR TO BE ON THEIR WAY AS WELL. *TR
2002 MERCURY SABLE. 40K MILES. FRONT DRIVER'S SIDE COIL SPRING FAILED (BROKE) WHILE BACKING CAR FROM DRIVEWAY. SPRING FAILURE CAUSED RUPTURE OF FRONT DRIVER'S SIDE TIRE. SPRING CAUSED THE FRONT WHEEL TO LOCK UP, DISABLING THE VEHICLE. IT WAS TOWED TO DEALERSHIP WHERE THE DAMAGED TIRE AND ALL 4 COIL SPRINGS WERE REPLACED AS A PREVENTATIVE MEASURE. THERE DID NOT APPEAR TO BE ANY CORROSION ON THE BROKEN COIL SPRING. THE PAINT WAS INTACT, THERE WAS NO EVIDENCE OF PITTING OR BUBBLING, AND THE STEEL LOOKED LIKE A CLEAN BREAK. *TR
ON 5-8-08 AFTER PULLING OUT OF MY DRIVEWAY, THE PASSENGER SIDE FRONT COIL SPRING BROKE PIERCING MY FRONT TIRE AND CAUSING ME TO LOSE CONTROL OF MY VEHICLE. THIS OCCURRED ON A BUSY STATE HIGHWAY, LUCKILY THERE WAS NO TRAFFIC IN THE ONCOMING LANE. I UNDERSTAND THAT THIS PROBLEM WAS RECALLED FOR THE SAME CAR UP TO 2001, BUT DOES NOT COVER 2002 VEHICLES. *TR
MERCURY SABLE 2002 WITH 35,000 MILES. WHILE IN THE PARKING LOT I OPENED THE VEHICLE, AND STEPPED IN. ALL OF A SUDDEN I HEARD A LOUD METALLIC NOISE, STEPPED OUT AND INSPECTED THE VEHICLE, NOTHING WAS NOTICED. I STARTED THE VEHICLE AND TRIED TO MOVE IT IN REVERSE, IMMEDIATELY THE FRONT CONDUCTOR SIDE TIRE BLEW UP. FURTHER INSPECTION REVEALED A BROKEN SUSPENSION COIL IN THE FRONT CONDUCTOR SIDE. *TR
LEFT FRONT &LEFT REAR COIL SPRING BROKE. DEALER REPLACED, GAVE ME A HARD TIME ABOUT REPLACING THE TIRE THAT WAS DESTROYED. I THINK THE OTHER 2 SPRINGS SHOULD BE REPLACED , AND SHIELDS PUT ON ALL 4 WHEELS IN CASE IT HAPPENS AGAIN. *AK
Other 2002 MERCURY SABLE Problem Areas
Suspensionfrontspringscoil Springs
97 complaints
Vehicle Speed Control
48 complaints
Suspension
45 complaints
Suspensionrear
24 complaints
Suspensionrearspringscoil Springs
23 complaints
Air Bagsfrontal
16 complaints
Visibilitywindshield
13 complaints
Electrical System
12 complaints
Engine And Engine Cooling
12 complaints
Power Trainautomatic Transmission
10 complaints
Air Bags
9 complaints
Power Train
9 complaints
Suspensionrearsprings
9 complaints
Exterior Lighting
8 complaints
Tires
8 complaints
Service Brakes Hydraulic
7 complaints
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip
5 complaints
Structure
5 complaints
Vehicle Speed Controlaccelerator Pedal
5 complaints
Wheels
5 complaints
Engine
4 complaints
Engine And Engine Coolingengine
4 complaints
Fuel System Gasoline
4 complaints
Fuelpropulsion System
4 complaints
Latcheslockslinkages
4 complaints
Service Brakes
4 complaints
Structurebodydoor
4 complaints
Unknown Or Other
4 complaints
Visibilitydefrosterdefoggerhvac Systemfanmotor
4 complaints
Seat Beltsfrontretractor
3 complaints
Steering
3 complaints
Structurebody
3 complaints
Visibility
3 complaints
Visibilitydefrosterdefoggerhvac System
3 complaints
Electrical Systemalternatorgeneratorregulator
2 complaints
Electrical Systemwiringinteriorunder Dash
2 complaints
Engine And Engine Coolingenginegasoline
2 complaints
Exterior Lightingheadlights
2 complaints
Power Trainautomatic Transmissionlever And Linkagefloor Shift
2 complaints
Service Brakes Hydraulicpedals And Linkages
2 complaints
Vehicle Speed Controlcruise Control
2 complaints
Visibilityglass Siderear
2 complaints
Visibilitysunmoon Roof Assembly
2 complaints
Child Seat
1 complaint
Electrical System12v24v48v Battery
1 complaint
Electrical Systemignitionmodule
1 complaint
Electrical Systemwiring
1 complaint
Electronic Stability Control Esc
1 complaint
Engine And Engine Coolingcooling System
1 complaint
Engine And Engine Coolingcooling Systemfan
1 complaint
Equipment
1 complaint
Equipmentapplianceair Conditioner
1 complaint
Exterior Lightingbrake Lights
1 complaint
Exterior Lightingbrake Lightsswitch
1 complaint
Exterior Lightingheadlightsswitch
1 complaint
Fuel System Gasolinedeliveryfuel Pump
1 complaint
Interior Lighting
1 complaint
Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm
1 complaint
Power Trainmanual Transmission
1 complaint
Service Brakes Airdiscrotor
1 complaint
Service Brakes Electric
1 complaint
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipcontrol Unitmodule
1 complaint
Service Brakes Hydraulicfoundation Components
1 complaint
Service Brakes Hydraulicfoundation Componentsdiscpads
1 complaint
Service Brakes Hydraulicfoundation Componentsdiscrotor
1 complaint
Service Brakes Hydraulicfoundation Componentsdrumshoeslinings
1 complaint
Service Brakes Hydraulicfoundation Componentsdrumwheel Cylinders
1 complaint
Service Brakes Hydraulicpower Assist
1 complaint
Steeringlinkagestie Rod Assembly
1 complaint
Structurebodydoorhinge And Attachments
1 complaint
Suspensionfrontmacpherson Strut
1 complaint
Suspensionfrontspringsair Suspensionspringsbags
1 complaint
Suspensionfrontstabilizer Bar
1 complaint
Tirestreadbelt
1 complaint
Vehicle Speed Controlcables
1 complaint
Visibilitydefrosterdefoggerhvac Systemwindshieldelectrical Heating Element
1 complaint
Visibilitywiper
1 complaint
Wheelshub
1 complaint