NHTSA Complaint #10237738 — 2002 MERCURY SABLE

SUSPENSION:FRONT issue reported to NHTSA

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Complaint Details

ODI Number	10237738
Vehicle	2002 MERCURY SABLE
Component	SUSPENSION:FRONT
Date of Incident	July 31, 2008
Date Filed	August 11, 2008
Mileage	82,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE ATTEMPTING TO BACK OUT OF THE DRIVEWAY, THE CONTACT HEARD AIR COMING OUT OF HER FRONT DRIVER'S SIDE TIRE. IMMEDIATELY AFTERWARDS, THE FRONT DRIVER'S SIDE OF THE VEHICLE LANDED ONTO THE GROUND. THE CONTACT EXAMINED THE VEHICLE AND NOTICED THAT THE FRONT DRIVER'S SIDE SHOCK SPRING HAD PUNCTURED HER TIRE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY CONFIRMED THE FAILURE. THERE WERE NO WARNINGS PRIOR TO THE FAILURE. THE VEHICLE HAS BEEN REPAIRED. THE SPEED WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 82,000.

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