NHTSA Complaint #11361053 — 2002 MERCURY SABLE SUSPENSION

Complaint Details

ODI Number	11361053
Vehicle	2002 MERCURY SABLE
Component	SUSPENSION
Date of Incident	September 24, 2020
Date Filed	September 25, 2020
Mileage	37,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT WHILE REVERSING OUT OF THE DRIVEWAY, THE FRONT DRIVER'S SIDE TIRE EXPLODED. THE SUSPENSION COIL SPRING ON THE DRIVER'S SIDE FRACTURED AND SLASHED THE TIRE CAUSING THE TIRE TO EXPLODE. THE CONTACT STATED THAT THE SUSPENSION NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,500.

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