2012 MERCEDES-BENZ SPRINTER 2500 — Problems, Recalls & Safety Data
N/A
Safety Rating
11
Owner Complaints
2
Recalls
9
Service Bulletins
0
Investigations
Overview of the 2012 MERCEDES-BENZ SPRINTER 2500
The 2012 MERCEDES-BENZ SPRINTER 2500 has received a total of 11 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE, AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE. 9 technical service bulletins have been issued by Daimler Vans USA, LLC for this model year. The most commonly reported problems involve the Vehicle Speed Control (3 complaints), Air Bags (2 complaints), and Unknown Or Other (2 complaints).
Recalls for the 2012 MERCEDES-BENZ SPRINTER 2500
NHTSA has recorded 2 recalls for the 2012 MERCEDES-BENZ SPRINTER 2500, potentially affecting up to 153,970 vehicles.
Recall 17V480000 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
| 17,609 vehicles affected
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain 2012 Freightliner and Mercedes Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture...
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: DVUSA will notify owners, and dealers will replace the front passenger side air bag, free of charge. The recall began on January 12, 2018. Owners may contact DVUSA customer service at 1-877-762-8267. Note: This recall supersedes recall 17V-025.
View full details →Recall 16V077000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
| 136,361 vehicles affected
Defect: Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment...
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner...
View full details →Owner Complaints for the 2012 MERCEDES-BENZ SPRINTER 2500
11 complaints have been filed with NHTSA for the 2012 MERCEDES-BENZ SPRINTER 2500. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Vehicle Speed Control | 3 | 0 | 0 | 0 | 0 |
| Air Bags | 2 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 2 | 0 | 0 | 0 | 0 |
| Engine | 1 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
| Service Brakes | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2012 Mercedes-Benz Sprinter 2500. The contact stated that on various occasions after coming to a stop at a traffic signal, the vehicle was stalling and shaking while depressing the accelerator pedal. The contact stated that the engine revved loudly before accelerating. No warning lights were illuminated. The vehicle was taken to a local dealer on various occasions; however, the failure could not be duplicated. The contact stated that the vehicle was taken to several unknown dealers for routine maintenance services, and the failure could not be duplicated. The vehicle was not yet diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 16,000.
Wheel speed sensor malfunction, partially addressed in NHTSA recall ID: 21V042 Why only rear speed sensors? As of Aug. 2, 2022, I am facing the replacement of both front speed sensors one of which was replaced a year ago. No ABS braking, No stability control, faulty parts creating on going safety problems not addressed in recall 21V042.
Wheel speed sensor malfunction, partially addressed in NHTSA recall ID: 21V042 Why only rear speed sensors? As of Aug. 2, 2022, I am facing the replacement of both front speed sensors one of which was replaced a year ago. No ABS braking, No stability control, faulty parts creating on going safety problems not addressed in recall 21V042.
Had a service call to repair recall items. Technician forgot to install bolts holding the transmission which led to multiple light alerts. Could have been dangerous for driver.
Had a service call to repair recall items. Technician forgot to install bolts holding the transmission which led to multiple light alerts. Could have been dangerous for driver.
Safety Rating for the 2012 MERCEDES-BENZ SPRINTER 2500
NHTSA has not yet tested the 2012 MERCEDES-BENZ SPRINTER 2500 in its New Car Assessment Program.
Technical Service Bulletins for the 2012 MERCEDES-BENZ SPRINTER 2500
Daimler Vans USA, LLC has issued 9 technical service bulletins (TSBs) for the 2012 MERCEDES-BENZ SPRINTER 2500. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
2020040008 — ENGINE AND ENGINE COOLING
2020040008 Modification to the emissions control system
Initial NCU - MY — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Initial Notice - STOP SALE - Pending Emissions Modification
LI82 85-N-069567 — EQUIPMENT:ELECTRICAL
MBUX multimedia system: Smartphone Integration (Apple CarPlay, Android Auto) not available (NTG6)
LI49 00-N-067929 — FUEL SYSTEM, DIESEL
Automatic Transmission Housing Cracked: Damage Resulting From Cracked Diesel Particulate Filter Bracket
Update — AIR BAGS
Takata airbag recall campaign announcement
SC-2013010008 — ENGINE
MERCEDES: THE SOFTWARE FOR ENGINE CONTROL MODULE (ECU) WILL BE UPDATED DUE TO ADBLUE SYSTEM NOT CORRESPONDING TO INTERNAL SPECIFICATIONS. MODELS 2012 906. *PE UPDATED ON 7/11/2013. *KB UPDATED 9/30/13. *PE
SC-2013010008 — ELECTRICAL SYSTEM:SOFTWARE
MERCEDES: THE SOFTWARE FOR ENGINE CONTROL MODULE (ECU) WILL BE UPDATED DUE TO ADBLUE SYSTEM NOT CORRESPONDING TO INTERNAL SPECIFICATIONS. MODELS 2012 906. *PE UPDATED ON 7/11/2013. *KB UPDATED 9/30/13. *PE
2013010008 — ELECTRICAL SYSTEM:SOFTWARE
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
2013010008 — ENGINE
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
NHTSA Investigations for the 2012 MERCEDES-BENZ SPRINTER 2500
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MERCEDES-BENZ SPRINTER 2500
- 2007 MERCEDES-BENZ SPRINTER 2500 — 1 complaint
- 2008 MERCEDES-BENZ SPRINTER 2500 — 0 complaints
- 2009 MERCEDES-BENZ SPRINTER 2500 — 2 complaints
- 2010 MERCEDES-BENZ SPRINTER 2500 — 20 complaints
- 2011 MERCEDES-BENZ SPRINTER 2500 — 17 complaints
- 2012 MERCEDES-BENZ SPRINTER 2500 (current)
- 2013 MERCEDES-BENZ SPRINTER 2500 — 34 complaints
- 2014 MERCEDES-BENZ SPRINTER 2500 — 43 complaints
- 2015 MERCEDES-BENZ SPRINTER 2500 — 29 complaints
- 2016 MERCEDES-BENZ SPRINTER 2500 — 41 complaints
- 2017 MERCEDES-BENZ SPRINTER 2500 — 15 complaints
Other MERCEDES-BENZ Models
- MERCEDES-BENZ C300 — 4,886 total complaints
- MERCEDES-BENZ E350 — 2,649 total complaints
- MERCEDES-BENZ E320 — 1,515 total complaints
- MERCEDES-BENZ ML350 — 1,236 total complaints
- MERCEDES-BENZ ML320 — 1,087 total complaints
- MERCEDES-BENZ GLK350 — 1,031 total complaints
- MERCEDES-BENZ C250 — 898 total complaints
- MERCEDES-BENZ C230 — 879 total complaints