2013 MERCEDES-BENZ ML550 — Problems, Recalls & Safety Data

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N/A

Safety Rating

3

Owner Complaints

4

Recalls

ACTIVE RECALL

7

Service Bulletins

0

Investigations

Overview of the 2013 MERCEDES-BENZ ML550

The 2013 MERCEDES-BENZ ML550 has received a total of 3 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 15 recall campaigns affecting this vehicle, covering issues with FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE. 7 technical service bulletins have been issued by Mercedes-Benz USA, LLC for this model year. The most commonly reported problems involve the Power Train (1 complaint), Service Brakes Hydraulicfoundation Componentsdiscrotor (1 complaint), and Visibilitywiper (1 complaint).

Recalls for the 2013 MERCEDES-BENZ ML550

NHTSA has recorded 15 recalls for the 2013 MERCEDES-BENZ ML550, potentially affecting up to 4,221,026 vehicles.

Recall 22V955000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE

| 348,183 vehicles affected

Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.

Consequence: An engine stall while driving increases the risk of a crash.

Remedy: Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed February 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's...

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Recall 22V955000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE

| 348,183 vehicles affected

Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.

Consequence: An engine stall while driving increases the risk of a crash.

Remedy: Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed February 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's...

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Recall 22V955000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE

| 348,183 vehicles affected

Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.

Consequence: An engine stall while driving increases the risk of a crash.

Remedy: Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed February 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's...

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Recall 22V955000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE

| 348,183 vehicles affected

Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.

Consequence: An engine stall while driving increases the risk of a crash.

Remedy: Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed February 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's...

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Recall 22V955000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE

| 348,183 vehicles affected

Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.

Consequence: An engine stall while driving increases the risk of a crash.

Remedy: Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed February 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's...

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Recall 22V955000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE

| 348,183 vehicles affected

Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.

Consequence: An engine stall while driving increases the risk of a crash.

Remedy: Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed February 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's...

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Recall 22V955000 — FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE

| 348,183 vehicles affected

Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.

Consequence: An engine stall while driving increases the risk of a crash.

Remedy: Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed February 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's...

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Recall 22V955000 — FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE

| 348,183 vehicles affected

Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.

Consequence: An engine stall while driving increases the risk of a crash.

Remedy: Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed February 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's...

View full details →

Recall 22V955000 — FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE

| 348,183 vehicles affected

Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.

Consequence: An engine stall while driving increases the risk of a crash.

Remedy: Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed February 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's...

View full details →

Recall 22V955000 — FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE

| 348,183 vehicles affected

Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.

Consequence: An engine stall while driving increases the risk of a crash.

Remedy: Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed February 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's...

View full details →

Recall 22V955000 — FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE

| 348,183 vehicles affected

Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.

Consequence: An engine stall while driving increases the risk of a crash.

Remedy: Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed February 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's...

View full details →

Recall 22V955000 — FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE

| 348,183 vehicles affected

Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.

Consequence: An engine stall while driving increases the risk of a crash.

Remedy: Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed February 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's...

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Recall 19V787000 — COMMUNICATION

| 24,226 vehicles affected

Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Consequence: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23,...

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Recall 18V272000 — SUSPENSION:FRONT

| 9,725 vehicles affected

Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550 4Matic and GLS63 AMG 4Matic, 2015 ML400 4Matic, 2016 GLE400 4Matic, GLE350 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, GLE450 4Matic Coupe and...

Consequence: The leaking oil in the presence of an ignition source can increase the risk of a fire.

Remedy: MBUSA will notify owners, and dealers will correct the oil level as necessary and replace the reservoir sealing cap to prevent oil foam from leaking out, free of charge. The recall began August 30, 2018. Owners may contact MBUSA customer...

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Recall 12E028000 — EQUIPMENT

| 8,879 vehicles affected

Defect: Mercedes-Benz is recalling certain accessory all-season floor mats sold for use in model year 2012 and 2013 Mercedes-Benz ML-Class vehicles. This all-season floor mat may not fully conform to the contour of the vehicle's floor plan as intended. Clearance between the mat and the gas pedal may be reduced, possibly allowing the pedal to become trapped.

Consequence: This interference could prevent the gas pedal from retracting and the vehicle may not decelerate as expected when the driver lifts their foot from the gas pedal, which could increase the risk of a crash. Should the pedal become trapped, steady application of the brakes will allow the vehicle to be brought to a stop.

Remedy: Mercedes-Benz will notify owners, and dealers will replace the floor mats free of charge. Until replacement mats become available, consumers are advised to remove their floor mats from the vehicle. The safety recall began on December 21, 2012. Only vehicles...

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Owner Complaints for the 2013 MERCEDES-BENZ ML550

3 complaints have been filed with NHTSA for the 2013 MERCEDES-BENZ ML550. Below is a breakdown by vehicle component.

Most Recent Complaints

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ ML550. WHILE DRIVING AT LEAST 55 MPH DOWN A HILL, THE CONTACT NOTICED THAT THE VEHICLE WOBBLED AND SHOOK WHILE DEPRESSING THE BRAKE PEDAL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF LITTLETON (8070 S BROADWAY, LITTLETON, CO 80122 (303) 738-7700) WHERE IT WAS DIAGNOSED THAT ALL FOUR ROTORS WERE WARPED FROM ONE APPLICATION OF THE BRAKES AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE DEALER ALSO STATED THAT THE ROTORS WOULD CONTINUE TO BE WARPED UNLESS THE PADDLE SHIFTER WAS BEING APPLIED WHILE BRAKING AT HIGH SPEEDS DOWNHILL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DISAGREED WITH THE DEALER'S DIAGNOSIS. THE FAILURE MILEAGE WAS 19,000. THE VIN WAS UNAVAILABLE.
#10574037 | VISIBILITY/WIPER | | 5,600 miles
TL* THE CONTACT OWNS A 2013 MERCEDES BENZ ML550. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE FRONT WINDSHIELD GLASS CAUSED A GLARE AND DISTORTED HIS VISIBILITY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND DEALER FOR INSPECTION. THE DEALER RECOGNIZED THE ISSUE AND INFORMED THE CONTACT THE WINDSHIELD FUNCTIONED AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 5,600. UPDATED 04/30/14 MA *TR
#10503390 | POWER TRAIN | | N/A miles
TL* THE CONTACT OWNS A 2013 MERCEDES BENZ ML550. THE CONTACT STATED THAT WHILE DRIVING 53 MPH, THERE WAS A NOISE UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THEY HEARD THE NOISE BUT COULD NOT DIAGNOSE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 0.

Safety Rating for the 2013 MERCEDES-BENZ ML550

NHTSA has not yet tested the 2013 MERCEDES-BENZ ML550 in its New Car Assessment Program.

Technical Service Bulletins for the 2013 MERCEDES-BENZ ML550

Mercedes-Benz USA, LLC has issued 7 technical service bulletins (TSBs) for the 2013 MERCEDES-BENZ ML550. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

Initial NCU MY13 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

Mercedes-Benz USA, LLC (?MBUSA?) has entered into an agreement with the United States Department of Justice (DOJ), the Environmental Protection Agency (EPA), the California Air Resources Board (CARB), and the California Attorney General?s Office (CA AG) regarding the emission control system in certain MercedesBenz diesel vehicles. As part of this...

Initial NCU MY13 — ENGINE AND ENGINE COOLING:ENGINE:DIESEL

Mercedes-Benz USA, LLC (?MBUSA?) has entered into an agreement with the United States Department of Justice (DOJ), the Environmental Protection Agency (EPA), the California Air Resources Board (CARB), and the California Attorney General?s Office (CA AG) regarding the emission control system in certain MercedesBenz diesel vehicles. As part of this...

LI54-18P059464 — ELECTRICAL SYSTEM:WIRING

XENTRY (MERCEDES): DUE TO A MALFUNCTION THE ESP, BAS, PRESAFE, HOLD FUNCTION, HILL-START ASSIST AND ESP TRAILER STABILIZATION IS UNAVAILABLE AND ADAPTIVE BRAKE LIGHTS, ADAPTIVE BRAKE ASSIST AND/OR ATTENTION ASSIST HAS FAILED OR IS DEACTIVATED. MODEL 2013 204, X204, 207, 212. *PE

2013090002 — EQUIPMENT

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

2013090002 — ELECTRICAL SYSTEM:SOFTWARE

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

LI82-95-P054406 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

XENTRY (MERCEDES): AFTER TAKING VEHICLE OUT TRANSPORT MODE, INSTRUMENT CLUSTER DISPLAYS MESSAGE SOS MBRACE SERVICE NOT ACTIVATED. MODELS 2013 166, 172, 204, 207, 212, 218, 231, 463. *PE

LI-54-65P053709 — ELECTRICAL SYSTEM:SOFTWARE

XENTRY (MERCEDES): THE REVERSE CAMERA SOFTWARE CAUSE THE CENTRAL DISPLAY NOT TO SHOW ANY PICTURES WHEN ENGAGED IN REVERSE GEAR. MODELS 166 (ML 350, 550, 63). NO YEARS. *PE

NHTSA Investigations for the 2013 MERCEDES-BENZ ML550

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the MERCEDES-BENZ ML550

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Other MERCEDES-BENZ Models

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Check any vehicle history by VIN - Free vehicle history report