NHTSA Complaint #11000630 — 2013 MERCEDES-BENZ ML550
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR issue reported to NHTSA
Complaint Details
| ODI Number | 11000630 |
| Vehicle | 2013 MERCEDES-BENZ ML550 |
| Component | SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR |
| Date of Incident | |
| Date Filed | |
| Mileage | 19,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CO |
Consumer Description
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ ML550. WHILE DRIVING AT LEAST 55 MPH DOWN A HILL, THE CONTACT NOTICED THAT THE VEHICLE WOBBLED AND SHOOK WHILE DEPRESSING THE BRAKE PEDAL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF LITTLETON (8070 S BROADWAY, LITTLETON, CO 80122 (303) 738-7700) WHERE IT WAS DIAGNOSED THAT ALL FOUR ROTORS WERE WARPED FROM ONE APPLICATION OF THE BRAKES AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE DEALER ALSO STATED THAT THE ROTORS WOULD CONTINUE TO BE WARPED UNLESS THE PADDLE SHIFTER WAS BEING APPLIED WHILE BRAKING AT HIGH SPEEDS DOWNHILL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DISAGREED WITH THE DEALER'S DIAGNOSIS. THE FAILURE MILEAGE WAS 19,000. THE VIN WAS UNAVAILABLE.