1999 MERCEDES BENZ ML430 Engine And Engine Coolingengine Problems

I'M AN OWNER OF A 1999 MERCEDES BENZ ML430 WHICH IN MY BELIEF HAS A DEFECTIVE PART NAMED A HARMONIC BALANCER OR A CRANK SHAFT PULLEY. THE REASON IM FILING MY COMPLAINT IS BECAUSE I WAS TOLD BY A MERCEDES BENZ SERVICE REP(CHRIS) OF TRI-STAR MERCEDES BENZ IN THE ST LOUIS MO,AREA THAT HE HAD NO KNOWLEDGE OF A MALFUNCTION OR A DEFECTIVE PART CALLED THE HARMONIC BALANCER THE INQUIRY WAS MADE AS I BROUGHT MY VEHICLE TO THE SAID ESTABLISHMENT AFTER HAVING A PROBLEM WITH A LOUD NOISE LIKE GRINDING IN THE ENGINE DEPARTMENT THE BATTERY LIGHT CAME ON THE ENGINE STARTED TO DIE OUT THE POWER STEERING BEGAN TO FAIL JUST THINK IF MY WIFE HAD BEEN DRIVING THE CAR SHE COULD HAVE CAUSED SERIOUS DAMAGE TO OTHERS AND HERSELF BUT GOD.... ON WEDNESDAY AUG 1,04 I HAD THE CAR TOWED TO TRI-STAR MERCEDES BENZ ON THE FOLLOWING...

MERCEDES BENZ 1999 ML 430. HARMONIC BALANCER FAILED. DRIVING 65+ ON THE MASS. PIKE, THE POWER STEERING FAILED, AND THEN THE ENGINE BEGIN TO OVERHEAT. THE VEHICLE HAD TO BE WRESTLED FROM THE LEFT LANE, ACROSS 3 VERY BUSY LANES OF TRAFFIC TO THE SIDE OF THE HIGHWAY. THE STATE POLICE WERE CALLED AND THE VEHICLE WAS TOWED. I LATER LEARNED THAT THE CRANK SHAFT PULLEY HAD BROKEN APART AND CAUSED A CHAIN REACTION OF FAILURES ULTIMATELY LEADING TO THE ABOVE. * CB

MERCEDES BENZ (MB) HAS A DEFECTIVE HARMONIC BALANCER WHICH THEY WILL NOT PROVIDE REPLACEMENT FOR WILLINGLY. THEIR OFFICIAL LINE IS THAT THEY "HAVE NO POLICY" WITH REGARD TO THIS. THE PART IN QUESTION IS ON "NATIONAL BACKORDER" I WAS TOLD BY 2 DIFFERENT SOURCES. MB WAS CONDESCENDING & RUDE WHEN I INQUIRED ABOUT THIS. THEIR DEALERSHIPS PROVIDE NO HELP. FAILURE OF THIS PART CAN BE DANGEROUS. I HAVE FILED REPORTS WITH MY STATE ATTORNEY GENERAL & THE BBB. A RECALL IS NECESSARY IMMEDIATELY!! P.S. (THE FUEL GAGE DOES NOT READ FULL EVER!) *LA

THE HARMONIC BALANCER FAILED TO STAY ON THE CRANKSHAFT AND HIT OTHER ENGINE COMPONETS AND CONSEQUENTLY CUT THE FAN BELT, CAUSED THE ENGINE TO OVER HEAT, AND PUT A HOLE IN THE OIL PAN. *AK *TS *JB

WHILE DRIVING 45MPH LOST CONTROL OF STEERING AND NOTICED MAIN PULLEY LOOSENED.*AK