2002 MERCEDES BENZ E CLASS — Problems, Recalls & Safety Data
N/A
Safety Rating
8
Owner Complaints
0
Recalls
0
Service Bulletins
0
Investigations
Overview of the 2002 MERCEDES BENZ E CLASS
The 2002 MERCEDES BENZ E CLASS has received a total of 8 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). The most commonly reported problems involve the Electrical System Instrument Clusterpanel (2 complaints), Child Seat (1 complaint), and Electrical System (1 complaint).
Recalls for the 2002 MERCEDES BENZ E CLASS
There are no recalls on file with NHTSA for the 2002 MERCEDES BENZ E CLASS. No Active Recalls
Owner Complaints for the 2002 MERCEDES BENZ E CLASS
8 complaints have been filed with NHTSA for the 2002 MERCEDES BENZ E CLASS. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System Instrument Clusterpanel | 2 | 0 | 0 | 0 | 0 |
| Child Seat | 1 | 0 | 0 | 0 | 0 |
| Electrical System | 1 | 0 | 0 | 0 | 0 |
| Suspensionfront | 1 | 0 | 0 | 0 | 0 |
| Visibility | 1 | 0 | 0 | 0 | 0 |
| Visibilitypower Window Devices And Controls | 1 | 0 | 0 | 0 | 0 |
| Wheelsrim | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
I REITERATE ....THIS VEHICLE IS A DEATH TRAP! MERCEDES BENZ INSTALLED POWER SEAT CONTROLLERS IN THIS CAR THAT FAIL VERY FREQUENTLY. THIS DESIGN FLAW CAUSES THE UNIT TO RUN POWER SEAT COMPONENTS CONSTANTLY EVEN WHEN THE CAR IS PARKED, KEY REMOVED AND THE CAR IS LOCKED. WITHIN 2-11 HOURS, THE ACTIVITY OF THIS FAULT SEAT CONTROLLER UNIT DRAINS THE CAR BATTERY! WHEN YOU TRY TO JUMP START THE CAR AS PER MERCEDES BENZ OWNERS MANUAL INSTRUCTIONS, THE PROCESS CAUSES THE REAR LEFT SAM (SIGNAL ACQUISITION AND ACTUATOR MODULE DRIVER SIDE) TO LOSE PARTIAL OR FULL MEMORY. THIS AFFECTS A WHOLE HOST OF SYSTEMS INCLUDING FUEL DELIVERY, TAIL & HEAD LIGHTS. ITEMS THAT ARE ESSENTIAL TO OPERATING A VEHICLE ON THE PUBLIC ROADS SAFELY! THE OTHER DAY, APRIL 25TH, 2014, THE FUEL DELIVERY ON MY 2002 MB C32 AMG FAILED SUDDENLY WHILE I WAS ON THE HIGHWAY! THE LOSS OF POWER WAS SO SUDDEN THAT I HAD TO SWERVE OFF THE ROAD AND ONTO THE SHOULDER; HITTING MY HEAD ON THE DRIVERS SIDE WINDOW IN THE PROCESS! HAVING RESEARCHED THIS EXTENSIVELY AND HAVE FOUND THAT THESE ARE KNOWN PROBLEMS SINCE THE INTRODUCTION OF THE CAR IN 2002. INSTEAD OF A VOLUNTARY RECALL, MERCEDES BENZ DID A PATCH JOB OF REPLACING FAULTY SAMS FOR OWNERS STILL UNDER WARRANTY, AND ONLY IN CASES WHERE THE OWNERS COMPLAINED OR HAD THREE OR MORE VISITS TO A MERCEDES BENZ DEALER SERVICE DEPARTMENT. UPDATED 05/05/14 UPDATED 10/27/2014 *JS
THE INSTRUMENT CLUSTER LIGHTING IS DIMMING TO THE POINT YOU HAVE TO SQUINT TO SEE THE INFORMATION. THIS REQUIRES FOCUSING ON THE DISPLAY FOR LONGER THAN A SAFE AMOUNT OF TIME ESPECIALLY WHEN YOU ARE DRIVING. *TR
FRONT STRUTS FAILED, AIR SUSPENSION (AIR LEAK) AND WHEELS COLLAPSED UP INTO WHEEL WELLS. THE FRONT WHEELS COULD NOT BE TURNED AT ALL; IF TURNED THE TIRES WOULD HAVE RUBBED ON THE WHEEL WELLS RESULTING IN SUDDEN DEFLATION. THIS COLLAPSE OCCURED AFTER THE CAR WAS PARKED IN MY GARAGE FOLLOWING 140 MILES OF INTERSTATE DRIVING. I BELIEVE THE LEAK OCCURED WHILE I WAS DRIVING AS THE COMPUTER INDICATED MY MPG HAD DROPPED 2 MPG COMPARED TO EARLIER IN THE DAY. THERE WERE NO REPLACEMENT PARTS AVAILABLE IN THE U.S. (SENT FROM GERMANY), INDICATING EITHER THESE NEVER FAIL AND THEREFORE SPARES NOT NEEDED OR FREQUENT FAILURES RESULTED IN LACK OF REPLACEMENT PARTS. THE REALLY SCARY PART IS THE THOUGHT OF BEING UNABLE TO STEER THE VEHICLE WHEN TRAVELING AT HIGHWAY SPEEDS.
INSTRUMENT CLUSTER LIGHTING FADED TO POINT OF BARELY BEING ABLE TO SEE PIXELS IN DISPLAY.NO TEMPERATURE READING-NO CLOCK READING AND SPEEDOMETER IS BARELY READABLE.MANUFACTURER ACKNOWLEDGED FAULT ON OTHER MERCEDES MODELS BUT NOT THE E-CLASS.DON'T DRIVE CAR MUCH AT NIGHT BECAUSE OF BARELY READABLE DISPLAY. *CN
FAULTY COVER ON ILLUMINATED VANITY MIRROR: 1. THE DESIGN OF THE COVER FOR THE ILLUMINATED VANITY MIRROR ON THE MERCEDES BENZ 2002 E320 IS FAULTY LEADING TO THE COVER BREAKING OFF EASILY DURING NORMAL USE. THE DANGER CREATED BY THE BREAKING OFF OF THE COVER IS THAT WHEN THE SUN VISOR IS PULLED DOWN TO PROTECT AGAINST SUN GLARE, THE EXPOSED MIRROR CREATES A DANGEROUS DISTRACTION TO THE DRIVER. AFTER CONDUCTING LIMITED RESEARCH ON THE SUBJECT, IT APPEARS THAT THIS PROBLEM WITH THE ILLUMINATED VANITY MIRROR COVER BREAKING OFF IS WIDESPREAD AND AFFECTS ALL AUTOMOBILES THAT UTILIZE THIS SUN VISOR WITH THE ILLUMINATED VANITY MIRROR AND COVER DESIGN. MERCEDES BENZ HAS NOT ISSUED A RECALL ON THIS FAULTY PRODUCT AND REPLACEMENT OF THE BROKEN COVERS IS LEFT TO THE AUTOMOBILE OWNERS AND THEIR COST. *TR
View all Electrical System Instrument Clusterpanel complaints →
Safety Rating for the 2002 MERCEDES BENZ E CLASS
NHTSA has not yet tested the 2002 MERCEDES BENZ E CLASS in its New Car Assessment Program.
Technical Service Bulletins for the 2002 MERCEDES BENZ E CLASS
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2002 MERCEDES BENZ E CLASS
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MERCEDES BENZ E CLASS
- 1997 MERCEDES BENZ E CLASS — 43 complaints
- 1998 MERCEDES BENZ E CLASS — 31 complaints
- 1999 MERCEDES BENZ E CLASS — 20 complaints
- 2000 MERCEDES BENZ E CLASS — 61 complaints
- 2001 MERCEDES BENZ E CLASS — 33 complaints
- 2002 MERCEDES BENZ E CLASS (current)
- 2003 MERCEDES BENZ E CLASS — 69 complaints
- 2004 MERCEDES BENZ E CLASS — 19 complaints
- 2005 MERCEDES BENZ E CLASS — 10 complaints
- 2006 MERCEDES BENZ E CLASS — 11 complaints
Other MERCEDES BENZ Models
- MERCEDES BENZ C300 — 4,886 total complaints
- MERCEDES BENZ E350 — 2,649 total complaints
- MERCEDES BENZ E320 — 1,515 total complaints
- MERCEDES BENZ ML350 — 1,236 total complaints
- MERCEDES BENZ ML320 — 1,087 total complaints
- MERCEDES BENZ GLK350 — 1,031 total complaints
- MERCEDES BENZ C250 — 898 total complaints
- MERCEDES BENZ C230 — 879 total complaints