1997 MERCEDES BENZ E CLASS — Problems, Recalls & Safety Data
N/A
Safety Rating
43
Owner Complaints
1
Recall
1
Service Bulletin
0
Investigations
Overview of the 1997 MERCEDES BENZ E CLASS
The 1997 MERCEDES BENZ E CLASS has received a total of 43 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with AIR BAGS:SIDE/WINDOW. 1 technical service bulletin have been issued by Mercedes-Benz USA, LLC for this model year. The most commonly reported problems involve the Suspensionfrontspringscoil Springs (14 complaints), Structureframe And Members (4 complaints), and Suspensionfront (4 complaints).
Recalls for the 1997 MERCEDES BENZ E CLASS
NHTSA has recorded 1 recall for the 1997 MERCEDES BENZ E CLASS, potentially affecting up to 16,255 vehicles.
Recall 00V388000 — AIR BAGS:SIDE/WINDOW
| 16,255 vehicles affected
Defect: VEHICLE DESCRIPTION: PASSENGER VEHICLES. SOME OF THESE VEHICLES HAVE EXPERIENCED SIDE AIR BAG DEPLOYMENTS IN THE ABSENCE OF A CRASH.
Consequence: INADVERTENT SIDE AIR BAG DEPLOYMENT COULD CAUSE PERSONAL INJURY TO THE SEAT OCCUPANT.
Remedy: DEALERS WILL REPLACE THE DRIVER AND PASSENGER DOOR MOUNTED SIDE AIR BAG MODULES. AT THE SAME TIME, DEALERS WILL ALSO INSPECT THE CONDITION OF THE SIDE AIR BAG MODULE WIRING WITHIN THE DOORS AND REPLACE THAT WIRING IF THERE IS...
View full details →Owner Complaints for the 1997 MERCEDES BENZ E CLASS
43 complaints have been filed with NHTSA for the 1997 MERCEDES BENZ E CLASS. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Suspensionfrontspringscoil Springs | 14 | 0 | 0 | 0 | 0 |
| Structureframe And Members | 4 | 0 | 0 | 0 | 0 |
| Suspensionfront | 4 | 0 | 0 | 0 | 0 |
| Visibilitywindshield | 3 | 0 | 0 | 0 | 0 |
| Suspension | 2 | 0 | 0 | 0 | 0 |
| Visibilitypower Window Devices And Controls | 2 | 0 | 0 | 0 | 0 |
| Air Bagsfrontal | 1 | 0 | 0 | 0 | 0 |
| Air Bagssidewindow | 1 | 0 | 0 | 0 | 0 |
| Electrical Systemalternatorgeneratorregulator | 1 | 0 | 0 | 0 | 0 |
| Electrical Systemwiring | 1 | 0 | 0 | 0 | 0 |
| Engine And Engine Coolingengine | 1 | 0 | 0 | 0 | 0 |
| Exterior Lightingbrake Lights | 1 | 0 | 0 | 0 | 0 |
| Fuel System Gasolinedelivery | 1 | 0 | 0 | 0 | 0 |
| Seatsfront Assemblypower Adjust | 1 | 0 | 0 | 0 | 0 |
| Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip | 1 | 0 | 0 | 0 | 0 |
| Service Brakes Hydraulicfoundation Componentsdiscrotor | 1 | 0 | 0 | 0 | 0 |
| Service Brakes Hydraulicpower Assistvacuum | 1 | 1 | 0 | 1 | 0 |
| Steering | 1 | 1 | 0 | 1 | 0 |
| Structure | 1 | 0 | 0 | 0 | 0 |
| Structurebodydoor | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
I TOOK MY CAR INTO GET THE SUSPENSION FIXED AND WAS TOLD THAT THE SPRING PERCH THAT ATTACHED THE SPRING TO THE CAR HAS RUSTED THROUGH AND IS ABOUT TO BREAK. LUCKILY I FOUND IT BEFORE I HAD A BAD ACCIDENT. I AM IN THE PROCESS OF CHECKING WITH MERCEDES TO SEE IF THEY WILL STAND BY A POOR DESIGN ISSUE AND REPAIR IT. I AM AMAZED THAT SOMEONE HAS NOT CONTACTED OWNERS OF OLDER CARS AS THIS COULD BE A VERY DANGEROUS ISSUE FOR THOSE NOT FORTUNATE TO GET THINGS CHECKED OUT. I AM NOT DRIVING THE CAR UNTIL SOME DECISION IS MADE. *TR
I WAS COMING OFF WEST RT 46. I CAME TO A STOP SIGN,MADE A RIGHT AND AS I WAS DRIVING HEARD A THUMP NOISE....THEN AS I DROVE A SQUEAKING NOISE AND I PULLED OVER,LOOKED AT THE CAR ,AROUND IT AND UNDER IT AND DIDN'T SEE ANYTHING. I DROVE IT SLOWLY ABT A MILE HOME. WHEN I GOT HOME I OPENED THE HOOD AND DIDN'T SEE ANYTHING. I DROVE IT TO MY MECHANIC AROUND THE CORNER AND HE TOLD ME I HAD A SPRING COIL FAILURE. I RESEARCHED THIS ISSUE AND FOUND THAT THIS WAS PREVALENT IN CERTAIN MERCEDES VEHICLES AND THAT THERE WAS A RECALL IN CANADA FOR THIS FAILING PART. I'M ATTEMPTING TO HAVE MERCEDES COVER SOME OF THE COSTS TO HAVE THIS REPAIRED. *TR
TL*THE CONTACT OWNS A 2003 MERCEDES BENZ E420. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH IN LIGHTLY DRIZZLED WEATHER CONDITIONS. THERE WAS A LOSS OF STEERING CONTROL. THE DRIVER EXPERIENCED DIFFICULTY IN TURNING THE STEERING WHEEL. SUDDENLY, PRESSURE WAS APPLIED TO THE BRAKE PEDAL AND THE VEHICLE FAILED TO SLOW DOWN. THE VEHICLE CRASHED INTO A UTILITY POLE. THE POLICE WAS CALLED TO THE SCENE. THE DRIVER SUSTAINED MINOR INJURIES. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE CONTACT STATED THE FAILURE WAS RELATED TO THE ANTI-LOCK BRAKE VACUUM BOOSTER SYSTEM. THE INSURANCE COMPANY INSPECTED THE VEHICLE. THE CAUSE OF FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 80,000.
TL*THE CONTACT OWNS A 2003 MERCEDES BENZ E420. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH IN LIGHTLY DRIZZLED WEATHER CONDITIONS. THERE WAS A LOSS OF STEERING CONTROL. THE DRIVER EXPERIENCED DIFFICULTY IN TURNING THE STEERING WHEEL. SUDDENLY, PRESSURE WAS APPLIED TO THE BRAKE PEDAL AND THE VEHICLE FAILED TO SLOW DOWN. THE VEHICLE CRASHED INTO A UTILITY POLE. THE POLICE WAS CALLED TO THE SCENE. THE DRIVER SUSTAINED MINOR INJURIES. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE CONTACT STATED THE FAILURE WAS RELATED TO THE ANTI-LOCK BRAKE VACUUM BOOSTER SYSTEM. THE INSURANCE COMPANY INSPECTED THE VEHICLE. THE CAUSE OF FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 80,000.
WHILE DRIVING, HEARD A RATTLING SOUND FROM THE FRONT END OF THE CAR. SHORT WHILE LATER, STARTED TO PROCEED FROM A STOP AND THE FRONT PASSENGER SIDE SUSPENSION COIL SPRING CAME OFF THE CAR AND EXITED OUT THE WHEEL WELL WITH A BIG BANG AND ROLLED DOWN THE STREET ABOUT 75 FEET. *TR
Safety Rating for the 1997 MERCEDES BENZ E CLASS
NHTSA has not yet tested the 1997 MERCEDES BENZ E CLASS in its New Car Assessment Program.
Technical Service Bulletins for the 1997 MERCEDES BENZ E CLASS
Mercedes-Benz USA, LLC has issued 1 technical service bulletin (TSBs) for the 1997 MERCEDES BENZ E CLASS. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
612 — AIR BAGS
MERCEDES-BENZ USA WILL CONDUCT A RECALL CAMPAIGN OF CERTAIN VEHICLES TO REPLACE THE LEFT / RIGHT SIDE IMPACT AIRBAG. *TT
NHTSA Investigations for the 1997 MERCEDES BENZ E CLASS
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MERCEDES BENZ E CLASS
- 1992 MERCEDES BENZ E CLASS — 0 complaints
- 1993 MERCEDES BENZ E CLASS — 9 complaints
- 1994 MERCEDES BENZ E CLASS — 46 complaints
- 1995 MERCEDES BENZ E CLASS — 29 complaints
- 1996 MERCEDES BENZ E CLASS — 18 complaints
- 1997 MERCEDES BENZ E CLASS (current)
- 1998 MERCEDES BENZ E CLASS — 31 complaints
- 1999 MERCEDES BENZ E CLASS — 20 complaints
- 2000 MERCEDES BENZ E CLASS — 61 complaints
- 2001 MERCEDES BENZ E CLASS — 33 complaints
- 2002 MERCEDES BENZ E CLASS — 8 complaints
Other MERCEDES BENZ Models
- MERCEDES BENZ C300 — 4,886 total complaints
- MERCEDES BENZ E350 — 2,649 total complaints
- MERCEDES BENZ E320 — 1,515 total complaints
- MERCEDES BENZ ML350 — 1,236 total complaints
- MERCEDES BENZ ML320 — 1,087 total complaints
- MERCEDES BENZ GLK350 — 1,031 total complaints
- MERCEDES BENZ C250 — 898 total complaints
- MERCEDES BENZ C230 — 879 total complaints