2004 MAZDA TRIBUTE Vehicle Speed Control Problems

I am submitting this formal complaint regarding a potential recall failure involving a 2005 Mazda Tribute driven by my fiancé, [XXX], who died following a crash on [XXX]. Mazda has opened Case #[XXX] in response to my inquiry, and I am requesting federal oversight of this investigation. Joey’s vehicle may have been affected by NHTSA Recall 12V357000, which addresses throttle body malfunction and unintended acceleration. Service records show that a dealership performed a recall service, but the parts used may have been ineffective or incomplete. The crash sequence—rear-ending a stopped vehicle followed by veering into oncoming traffic—matches known symptoms of this defect. I am requesting: •A formal review of Mazda’s handling of Recall 12V357000 •Verification of Joey’s VIN-specific recall compliance •Investigation into the dealership’s repair actions and part quality •Oversight of Mazda’s internal case (#[XXX]) and its findings This issue raises serious concerns about manufacturer accountability and public safety. I...

The contact owns a 2004 Mazda Tribute. The contact stated that while driving at an undisclosed speed, the vehicle would accelerate unintendedly, and the brakes would fail during the unintended acceleration. The ABS and check engine warning lights were illuminated. The vehicle was taken to an independent mechanic, but the code reader was not able to read any codes. The manufacturer was made aware of the failure but informed the contact that the accelerator and brakes were repaired years prior and would not cover the cost for repair. The failure mileage was 189,000.

TL* THE CONTACT OWNS A 2004 MAZDA TRIBUTE. WHILE DRIVING 10 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE LOST POWER WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND PARKED THE VEHICLE IN A NEARBY PARKING LOT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 130,000.

TL* THE CONTACT OWNS A 2004 MAZDA TRIBUTE. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE ACCELERATED EVEN WHEN THE BRAKE PEDAL WAS DEPRESSED NUMEROUS TIMES. IN ORDER TO REDUCE SPEED, THE GEAR LEVER WAS SHIFTED INTO THE NEUTRAL POSITION. THE ENGINE REVVED, BUT NOT RAPIDLY. THE VEHICLE RESUMED NORMAL OPERATION. IN 2015, THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 04V583000 (VEHICLE SPEED CONTROL); HOWEVER, THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE REMEDY WAS INSUFFICIENT AND FAILED TO CORRECT THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 155,000.

2004 MAZDA TRIBUTE. CONSUMER WRITES IN REGARDS TO VEHICLE SUBFRAME CORROSION ISSUES. *SMD THE CONSUMER WAS INFORMED THE VEHICLE COULD NOT BE REPAIRED. ALSO, THE CONSUMER IS SEEKING REIMBURSEMENT FOR THE REPLACEMENT OF THE IDLE AIR CONTROL MOTOR AND THE CLEANING OF THE THROTTLE BODY. *JB

I WAS SLOWING DOWN TO STOP BEHIND ANOTHER CAR AT A RED LIGHT AND MY CAR SLOWED DOWN BUT DID NOT FULLY STOP. I BARELY BUMPED THE CAR IN FRONT OF ME AT PROBABLY LESS THAN 5 MILES PER HOUR BUT MY AIR BAGS WENT OFF. THERE WAS NO DAMAGE TO MY CAR OTHER THAN THE AIR BAGS EXPLODING AND MY INSURANCE COMPANY WANTS TO TOTAL MY CAR BECAUSE OF THE AIR BAGS EXPLODING. I HAVE SECOND DEGREE BURNS AND A CUT FROM THE AIR BAG.

BRAKING SYSTEM (ABS) FAILED (I COULD HAVE KILLED SOMEONE OR MYSELF) NO BACK PRESSURE GOING UP HILLS RESULTING IN FAILING SUSPENSION ALL FRONT END HAS FAILED ALL DOOR LATCHES FAILED I'M TERRIFIED TO OPERATE THIS VEHICLE!!!!! RECALL NOTICES WHERE NEVER SENT TO ME AND MODERN MOTORS ONLY COMPLETED RECALL NUMBERS 7514D AND 6812G WHY IS IT THAT RECALLS ARE CLOSED WHEN I OBVIOUSLY HAD ISSUES AND I NEVER RECEIVED NOTICES? I PURCHASED MY MAZDA TRIBUTE 2004 AT MODERN MOTORS IN 2008 AS THE SECOND OWNER. I WAS NEVER INFORMED OF THESE RECALLS AND I THINK IT'S ONLY FAIR THAT THEY SHOULD BE DONE AT NO CHARGE. REPORT RECEIPT DATE: DEC 10, 2004 NHTSA CAMPAIGN NUMBER: 04V583000 COMPONENT(S): VEHICLE SPEED CONTROL REPORT RECEIPT DATE: DEC 23, 2004 NHTSA CAMPAIGN NUMBER: 04V605000 COMPONENT(S): LATCHES/LOCKS/LINKAGES (MY REAR GLASS LATCHES HAVE BEEN BROKEN/DEFECT) REPORT RECEIPT DATE: MAR 29, 2007 NHTSA CAMPAIGN NUMBER: 07E023000 COMPONENT(S):...

ALREADY REPORTED.....THIS IS ADDITIONAL INFO POOR MECHANIC SERVICE HAD CAR FOR MONTH NO RENTAL VEHICLE:2004 TRB LX XA SAFETY RECALL(S) FOUND: 4 SPECIAL SERVICE PROGRAM (SSP) RECALL(S) FOUND: 0 LAST UPDATED: MARCH 11, 2015 MAZDA RECALL #: 6812G NHTSA RECALL #: 12V357000 RECALL DATE RECALL DESCRIPTION REPAIR DESCRIPTION RECALL STATUS 07/26/12 TRIBUTE 3.0L ENGINE COVER MODIFICATION. THERE MAY BE INADEQUATE CLEARANCE BETWEEN THE ENGINE COVER AND THE SPEED CONTROL (SOMETIMES KNOWN AS CRUISE CONTROL) CABLE, WHICH COULD ALLOW THE ENGINE TO BE STUCK AT FULL POWER WHEN THE ACCELERATOR PEDAL IS FULLY OR ALMOST-FULLY DEPRESSED. SAFETY RISK: A THROTTLE THAT IS STUCK FULLY OR ALMOST FULLY OPEN MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP OR SLOW THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY, OR DEATH. THIS RISK EXISTS REGARDLESS OF WHETHER OR NOT CRUISE CONTROL IS USED. THE DEALER WILL MODIFY THE...

TL* THE CONTACT OWNS A 2004 MAZDA TRIBUTE. AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V174000 (STRUCTURE), THE TECHNICIAN STATED THAT THERE WAS EXCESSIVE RUST ON THE UNDERCARRIAGE. AS A RESULT, THE UNDERCARRIAGE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT STATED THAT WHILE PULLING INTO THE GARAGE AT APPROXIMATELY 5 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO THE GARAGE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BRUISING THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V357000 (ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL). THE FAILURE MILEAGE WAS 58,000.

ACCELERATOR BEGAN TO STICK AS I WAS APPROACHING DOWNHILL. I COULD NOT GET IT TO STOP AND RAN A STOP SIGN. I THEN FINALLY MANAGED TO PUT IT IN NEUTRAL AND PULL TO THE SIDE OF THE ROAD. I HAVE HAD THIS TO A LOCAL MAZDA DEALERSHIP 4 TIMES AND IT STILLS DOES THE SAME THING. THE DEALERSHIP CHANGED AN IAC VALVE AND AN INTAKE TUBE HOSE. BACK IN 2012 I HAD A SAFETY RECALL FOR THIS SAME SITUATION. I TOOK IT TO THE DEALERSHIP AS INSTRUCTED AND ALMOST EXACTLY ONE YEAR LATER I ACTUALLY STARTED HAVING THIS PROBLEM. I'VE PAID TO HAVE THIS VEHICLE WORKED ON AND THE PERFORMANCE IS NO BETTER THAN WHEN I ORIGINALLY TOOK IT IN. IN FACT, THE PERFORMANCE IS WORSE. NOT ONLY IS THIS NOT SAFE FOR ME TO BE ON THE ROAD BUT EVERYONE ELSE ON THE ROAD AS WELL. COULD SOMEONE PLEASE...

I HAD RECEIVED TWO NOTICES OF RECALL ON MY MAZDA TRIBUTE FOR A POSSIBLE PROBLEM WITH A STUCK THROTTLE. APPROXIMATELY 4 OR 5 MONTHS AGO, I TOOK MY VEHICLE TO THE LOCAL MAZDA DEALER TO COMPLETE THE RECALL. BEFORE THIS RECALL I HAD NEVER EXPERIENCED ANY PROBLEMS WITH A STUCK THROTTLE. ON THE ABOVE DATE, I WAS RETURING TO MY HOME ON A TURNPIKE TOLL ROAD. I WAS DRIVING APPROXIMATELY 80 MPH. AS I ATTEMPTED TO EXIT THE TOLL TOAD, MY THROTTLE STUCK AND WOULD NOT ALLOW MY VEHICLE TO SLOW DOWN. THIS EXIT INVOLVED A SHARP CURVE AND A TOLL GATE AREA. I MADE MY WAY THROUGH THE GATE BY CONSTANTLY APPLYING THE BRAKE. I FINALLY EXITED THE ROAD AND ENTERED A PARKING LOT. THE ENGINE CONTINUED TO REV AT A VERY HIGH RPM. I PLACED THE VEHICLE IN NEUTRAL AND THEN PARK. IT CONTINUED TO REV NEAR THE...

TL* THE CONTACT OWNS A 2004 MAZDA TRIBUTE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE ACCELERATOR PEDAL BECAME STUCK FOR A BRIEF MOMENT UPON BEING DEPRESSED. THE VEHICLE ALSO LUNGED FORWARDLY ABNORMALLY AND WITHOUT WARNING. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 12V357000 (ENGINE AND ENGINE COOLING , VEHICLE SPEED CONTROL). THE FAILURE RECURRED ONE WEEK AFTER THE REMEDY REPAIR WAS PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS UNAVAILABLE.

IN AUGUST OF 2012 THE VEHICLE STARTED RANDOMLY ACCELERATING ON ITS OWN. SOMETIMES WHEN COMING TO A STOP IN A PARKING LOT IT WOULD SURGE AGGRESSIVELY. SOMETIMES WHEN STOPPED AT AN INTERSECTION IT WOULD SUDDENLY SURGE. TOOK VEHICLE TO DEALER FOR RECALL IN AUGUST 2012. PART NEEDED TO BE ORDERED. DEALER DISCONNECTED CRUISE CONTROL CABLE AND SAID VEHICLE WOULD BE SAFE UNTIL PART COULD BE REPLACED. PART WAS NOT INSTALLED YET BUT CABLE REMAINS DISCONNECTED. TODAY THE VEHICLE STARTING BEHAVING LIKE DESCRIBED ABOVE. BUT THIS TIME IT WOULD NOT DECELERATE NO MATTER WHAT YOU DID. MY WIFE WAS ABLE TO CONTROL THE VEHICLE ENOUGH WITH THE BRAKES TO PARK IT. WHEN I WENT TO INSPECT THE VEHICLE TONIGHT WHERE IT WAS LEFT IT IDLES AT OVER 3000 RPM AS SOON AS YOU START IT AND IT WILL NOT IDLE DOWN NO MATTER WHAT. I TRIED PUMPING ACCELERATOR PEDDLE AND MOVING...

ON 9/2012, RECEIVED RECALL NOTICE 04V-583, TOOK TO MAZDA SERVICE, THEY STATED RECALL PART WAS TAKEN CARE OF. 2-5-2013 EXITING FREEWAY, AT IDLE, VEHICLE RPM WAS STUCK AT 2, TRIED PUTTING IN PARK, RPMS WENT UP TO 4.. TERRIFYING INCIDENT. ALMOST HIT VEHICLES IN FRONT OF ME AND THOUGHT THE ENGINE WAS GOING TO BLOW UP. TOOK TO FORD DEALERSHIP WHERE TRIBUTE WAS PURCHASED WHICH WAS 5 MINUTES AWAY. THEY INFORMED ME LATER THAT DAY THROTTLE BODY ELECTRICAL. NOT COVERED UNDER MY WARRANTY. $500 OUT OF POCKET. THEY ARE WORKING ON VEHICLE AND KEEPING ONE MORE NIGHT TO TEST IT. I CONTACTED MAZDA TO ASK ABOUT REFUND SINCE THE 2012 RECALL FIX WAS COMPLETED AND THIS IS HAPPENING ONE YEAR LATER. MAZDA CORPORATE REPRESENTATIVE STATED THEY ARE OPENING FILE AND CONTACTING DEALERSHIP WORKING ON TRIBUTE. *TR

TL* THE CONTACT OWNS A 2004 MAZDA TRIBUTE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR SERVICE UNDER NHTSA CAMPAIGN ID NUMBER: 12V357000 (VEHICLE SPEED CONTROL: CABLES) HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE REPAIRS HAD NOT BEEN PERFORMED IN A REASONABLE AMOUNT OF TIME. THE VEHICLE HAD NOT YET BEEN REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2004 MAZDA TRIBUTE. THE CONTACT STATED THAT AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN I.D. NUMBER: 12V357000 (VEHICLE SPEED CONTROL:CABLES) THE CONTACT CALLED THE DEALER TO SCHEDULE AN APPOINTMENT FOR RECALL REPAIRS. THE DEALER ADVISED THAT THE VEHICLE COULD NOT BE REPAIRED BECAUSE THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE CONTACT CALLED THE DEALER TWO MONTHS LATER AND ONCE AGAIN, THE CONTACT WAS ADVISED THAT THE PARTS HAD NOT YET BECOME AVAILABLE. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 104,000.

TL* THE CONTACT OWNS A 2004 MAZDA TRIBUTE. THE CONTACT STATED THAT HILE DRIVING APPROXIMATELY 50 MPH, THE ACCELERATOR PEDAL WAS APPLIED AND THE PEDAL EXTENDED TO THE FLOOR. THE VEHICLE CONTINUED TO INCREASE SPEED AND FAILED TO SLOW DOWN WHEN THE BRAKE PEDAL WAS ENGAGED. THE VEHICLE CAME TO A STOP WHEN THE GEAR WAS SHIFTED INTO NEUTRAL AND FORCE WAS APPLIED TO THE BRAKE PEDAL. THE VEHICLE WAS THEN TOWED TO AN AUTHORIZED DEALER, WHERE THE ACCELERATOR PEDAL AND CRUISE CONTROL WERE REPLACED AT THE OWNER'S EXPENSE. IN 20004, THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 04V583000 (VEHICLE SPEED CONTROL:CABLES). THERE WAS AN OPEN INVESTIGATION PERTAINING TO NHTSA ACTION NUMBER DP12005 (VEHICLE SPEED CONTROL:ACCELERATOR PEDAL). THE INVESTIGATION CLOSED ON JULY 17,2012. THE APPROXIMATE FAILURE MILEAGE WAS 190,535.

TL* THE CONTACT OWNS A 2004 MAZDA TRIBUTE. THE CONTACT WAS DRIVING 60 MPH AND APPLIED THE BRAKES, BUT THE VEHICLE WOULD NOT RESPOND. HE WAS ABLE TO STOP BY SHIFTING THE VEHICLE INTO NEUTRAL AND APPLYING THE BRAKES. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 04V583000 (VEHICLE SPEED CONTROL: CABLES). THE FAILURE AND CURRENT MILEAGE WAS 88,242. THE VIN WAS NOT AVAILABLE.

I WAS DRIVING A 2004 MAZDA TRIBUTE FOR ABOUT 45 MINUTES ON THE EXPRESSWAY IN 10 DEG. F TEMPERATURES WITH THE SPEED CONTROL ON AND SET TO 70 MPH. WHEN I APPROACHED THE EXIT RAMP I PRESSED THE SPEED CONTROL OFF BUTTON BUT NOTICED THAT THE VEHICLE WAS NOT SLOWING DOWN. I THEN TAPPED THE BRAKES WHILE GOING UP THE EXIT RAMP. STILL THE VEHICLE WAS NOT SLOWING DOWN. I WAS ABLE TO STOP THE VEHICLE AT THE STOP LIGHT AND PLACED THE TRANSMISSION IN NEUTRAL. THE ENGINE REVVED UP TO 4500RPM. I TURNED THE KEY COMPLETELY OFF THEN RESTARTED THE ENGINE. AGAIN IT REVVED UP TO 4500RPM. I TURNED IT OFF AND RESTARTED AGAIN. STILL THE ENGINE RAN UP TO 4500RPM IN NEUTRAL. THE LIGHT TURNED GREEN SO I CAREFULLY PUT THE TRANSMISSION IN DRIVE AND DROVE WITH MY FOOT ON THE BRAKE TO A NEARBY PARKING LOT. I...

TL*THE CONTACT OWNS A 2004 MAZDA TRIBUTE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCES A NO START CONDITION ACCOMPANIED BY AN UNEXPECTED INCREASE IN ENGINE IDLE SPEED WHEN ATTEMPTING TO PARK. THE MANUFACTURER STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 04V583000 (VEHICLE SPEED CONTROL:CABLES);THEREFORE, THEY WOULD NOT PROVIDE ANY ASSISTANCE. THE CONTACT STATED THAT A RECALL REPAIR WAS NEVER PERFORMED. THE FAILURE HAS NOT BEEN REMEDIED. THE FAILURE AND CURRENT MILEAGES WERE 59,000.

TL*THE CONTACT OWNS A 2004 MAZDA TRIBUTE. WHILE DRIVING 55 MPH, THE VEHICLE ACCELERATED OVER THE 55 MPH SPEED LIMIT AND WOULD NOT STOP. THE CONTACT DEPRESSED THE BRAKE PEDAL, APPLIED THE EMERGENCY BRAKE, AND DOWNSHIFTED THE GEAR, BUT THE VEHICLE WOULD NOT STOP. SHE EXITED OFF THE NEAREST RAMP, TURNED THE VEHICLE TOWARDS AN EMBANKMENT, AND THEN JUMPED OUT OF THE VEHICLE. THE CONTACT SUSTAINED HEAD, NECK, AND BACK INJURIES. THE VEHICLE ROLLED OVER, STRUCK A TREE, AND THEN FINALLY CAME TO A STOP. THE CONTACT WAS THE ONLY OCCUPANT IN THE VEHICLE AT THE TIME. THE POLICE FILED A REPORT AND THE INSURANCE COMPANY STATED THAT THE VEHICLE WAS DESTROYED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 90,000. UPDATED 03/29/10 *BF

I WAS DRIVING ON A FREEWAY (4 LANE - 65 MPH SPEED LIMIT) ON THE AFTERNOON OF 2/3/2007 WITH MY CRUISE CONTROL SET TO 65 MPH. I NOTICED THAT I WAS SPEEDING UP, AND WITHIN A SHORT TIME, MY SPEED HAD CLIMBED TO ABOUT 90 MPH. AT FIRST, I THOUGHT THIS WAS A MALFUNCTION OF MY SPEED CONTROL, BUT AFTER TOUCHING THE BRAKE AND TURNING THE SPEED CONTROL OFF, IT CONTINUED TO GO ABOUT 90 MPH. AT THIS TIME, I NOTICED AN EXIT COMING UP IN ABOUT 1 MILE - SO I KEPT TOUCHING THE BREAK TO KEEP THE SPEED ABOUT 75-80 AND WHEN I APPROACHED THE EXIT, SHUT OFF THE CAR AND COASTED TO THE TOP OF THE RAMP. WITH THE CAR SAFELY STOPPED, I WAS ABLE TO GET THE CAR TOWED TO A SERVICE STATION, WHERE THE MECHANIC PULLED OFF THE AIR FILTER ASSEMBLY GOING INTO WHAT I...

WHILE DRIVING 60 MPH OR MORE THE VEHICLE ACCELERATED UP TO 110 MPH FOR NO KNOWN REASON, THE CONSUMER STATED, SHE ATTEMPTED TO STOP THE VEHICLE BY APPLYING THE BRAKE, WHICH FAILED TO SLOW DOWN OR STOP THE VEHICLE. THE CONSUMER THEN PLACED THE VEHICLE INTO NEUTRAL, WHICH CAUSED THE VEHICLE TO FISH TAIL SEVERELY. THE CONSUMER SHIFTED THE VEHICLE BACK INTO DRIVE,A LITTLE WHILE LATER SHE SHIFTED THE VEHICLE INTO PARKED, WHICH CAUSED THE VEHICLE TO COME TO A COMPLETE STOP. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER INSPECTED THE VEHICLE AND COULD NOT FIND ANYTHING WRONG. *JB

PULLING INTO A PARKING SPOT AND THE CAR SURGED FORWARD AT A HIGH RATE. RESULTING IN $2,206.79 IN DAMAGE THE DEALER SAID THAT IS NOT POSSIBLE AND SAID THAT HAS NEVER HAPPENED BEFORE. *LA