NHTSA Complaint #10691597 — 2004 MAZDA TRIBUTE

TL* THE CONTACT OWNS A 2004 MAZDA TRIBUTE. AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V174000 (STRUCTURE), THE TECHNICIAN STATED THAT THERE WAS EXCESSIVE RUST ON THE UNDERCARRIAGE. AS A RESULT, THE UNDERCARRIAGE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT STATED THAT WHILE PULLING INTO THE GARAGE AT APPROXIMATELY 5 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO THE GARAGE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BRUISING THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V357000 (ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL). THE FAILURE MILEAGE WAS 58,000.