NHTSA Complaint #10507191 — 2004 MAZDA TRIBUTE

IN AUGUST OF 2012 THE VEHICLE STARTED RANDOMLY ACCELERATING ON ITS OWN. SOMETIMES WHEN COMING TO A STOP IN A PARKING LOT IT WOULD SURGE AGGRESSIVELY. SOMETIMES WHEN STOPPED AT AN INTERSECTION IT WOULD SUDDENLY SURGE. TOOK VEHICLE TO DEALER FOR RECALL IN AUGUST 2012. PART NEEDED TO BE ORDERED. DEALER DISCONNECTED CRUISE CONTROL CABLE AND SAID VEHICLE WOULD BE SAFE UNTIL PART COULD BE REPLACED. PART WAS NOT INSTALLED YET BUT CABLE REMAINS DISCONNECTED. TODAY THE VEHICLE STARTING BEHAVING LIKE DESCRIBED ABOVE. BUT THIS TIME IT WOULD NOT DECELERATE NO MATTER WHAT YOU DID. MY WIFE WAS ABLE TO CONTROL THE VEHICLE ENOUGH WITH THE BRAKES TO PARK IT. WHEN I WENT TO INSPECT THE VEHICLE TONIGHT WHERE IT WAS LEFT IT IDLES AT OVER 3000 RPM AS SOON AS YOU START IT AND IT WILL NOT IDLE DOWN NO MATTER WHAT. I TRIED PUMPING ACCELERATOR PEDDLE AND MOVING THE THROTTLE CONTROL AT THE THROTTLE CABLE UNDER THE HOOD. THE ENGINE COVER WAS COMPLETELY REMOVED AND THROTTLE COULD NOT BE REDUCED. I RECORDED VIDEO OF THE ENGINE BEHAVIOR AND THE DASHBOARD READINGS WHILE THIS WAS HAPPENING. THE DEALER IS SCHEDULED TO TOW THE VEHICLE TOMORROW TO THEIR DEALERSHIP TO INSTALL THE RECALL PART. OUR CONCERN IS THAT IF DISCONNECTING THE CRUISE CONTROL CABLE WAS SUPPOSED TO ELIMINATE THE RISK, BUT IT STILL ACCELERATED ON ITS OWN AT A VERY HIGH SPEED, CAN WE REALLY RELY ON THE RECALL PART TO FIX THE PROBLEM. *TR