2025 MAZDA MAZDA3 — Problems, Recalls & Safety Data

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N/A

Safety Rating

5

Owner Complaints

1 Crash

1

Recall

ACTIVE RECALL

8

Service Bulletins

0

Investigations

Overview of the 2025 MAZDA MAZDA3

The 2025 MAZDA MAZDA3 has received a total of 5 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE. 8 technical service bulletins have been issued by Mazda Motor Corp. for this model year. The most commonly reported problems involve the Forward Collision Avoidance Automatic Emergency Braking (2 complaints), Air Bags (1 complaint), and Suspension (1 complaint).

Recalls for the 2025 MAZDA MAZDA3

NHTSA has recorded 1 recall for the 2025 MAZDA MAZDA3, potentially affecting up to 171,412 vehicles.

Recall 25V357000 — AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE

| 171,412 vehicles affected

Defect: Mazda North American Operations is recalling certain 2024-2025 Mazda3 and CX30 vehicles. The Sophisticated Air Bag Sensor (SAS) units may set an error code and deactivate the air bags, due to a low battery condition.

Consequence: Air bags that do not deploy in the event of a crash increase the risk of injury.

Remedy: Dealers will reprogram the SAS unit with improved software or replace the unit, free of charge. Owner notification letters were mailed July 24, 2025. Mazda's number for this recall is 7525E.

View full details →

Owner Complaints for the 2025 MAZDA MAZDA3

5 complaints have been filed with NHTSA for the 2025 MAZDA MAZDA3. Below is a breakdown by vehicle component.

Most Recent Complaints

#11681156 | SUSPENSION | | N/A miles
January 10, 2025, at low city speed, I struck a small pothole. The entire car felt like it had been in an accident—a violent jolt—followed by immediate vibration and a pull. Inspection showed one OEM 18" rim was bent. I contacted Mazda after diagnosing and was offered a slight discount on the replacement rim, not a warranty repair or full diagnosis. I have the bent rim in my possession. July 2025, at low speed, I barely contacted another small pothole and immediately felt the same drivability issues. A second rim was found damaged. This was only 4,500 miles after the first incident. I called the dealership manager; he said he would get back to me but never did. I later sent a letter that went unanswered. My subsequent research shows innumerable similar owner complaints for 2020–2025 Mazda 3s experiencing rim deformation from ordinary road irregularities. Why this is a safety issue (technical points): Bead-seat deformation & air loss: A bent alloy rim can distort the bead seat, causing slow leaks or sudden deflation, especially after heat cycles—creating a loss-of-control risk. Dynamic instability: A rim that’s even slightly out-of-round produces high-frequency vibration, steering pull, and reduced traction in turns or under braking; it can trigger ABS/ESC interventions and increase stopping distance. Load path & suspension stress: The 18" low-profile package leaves little sidewall cushion. On normal bumps/potholes, impact energy transfers directly to the wheel. Repeated “bottom-out” events may damage shocks/struts, alignment, and tires, compounding instability. Repeatability & foreseeability: Two events under ordinary use within a short interval indicate a systemic integrity problem, not random abuse. Requested resolution: A no-cost remedy: (1) replace all rims/tires with more durable parts and inspect/repair suspension; or (2) provide comprehensive wheel/tire protection and repair damaged rim; or (3) exchange he vehicle for a comparable model with no issue
#11681156 | WHEELS | | N/A miles
January 10, 2025, at low city speed, I struck a small pothole. The entire car felt like it had been in an accident—a violent jolt—followed by immediate vibration and a pull. Inspection showed one OEM 18" rim was bent. I contacted Mazda after diagnosing and was offered a slight discount on the replacement rim, not a warranty repair or full diagnosis. I have the bent rim in my possession. July 2025, at low speed, I barely contacted another small pothole and immediately felt the same drivability issues. A second rim was found damaged. This was only 4,500 miles after the first incident. I called the dealership manager; he said he would get back to me but never did. I later sent a letter that went unanswered. My subsequent research shows innumerable similar owner complaints for 2020–2025 Mazda 3s experiencing rim deformation from ordinary road irregularities. Why this is a safety issue (technical points): Bead-seat deformation & air loss: A bent alloy rim can distort the bead seat, causing slow leaks or sudden deflation, especially after heat cycles—creating a loss-of-control risk. Dynamic instability: A rim that’s even slightly out-of-round produces high-frequency vibration, steering pull, and reduced traction in turns or under braking; it can trigger ABS/ESC interventions and increase stopping distance. Load path & suspension stress: The 18" low-profile package leaves little sidewall cushion. On normal bumps/potholes, impact energy transfers directly to the wheel. Repeated “bottom-out” events may damage shocks/struts, alignment, and tires, compounding instability. Repeatability & foreseeability: Two events under ordinary use within a short interval indicate a systemic integrity problem, not random abuse. Requested resolution: A no-cost remedy: (1) replace all rims/tires with more durable parts and inspect/repair suspension; or (2) provide comprehensive wheel/tire protection and repair damaged rim; or (3) exchange he vehicle for a comparable model with no issue
#11665067 | AIR BAGS | | N/A miles
I found out about this recall today. Mazda doesn’t have a fix to this recall yet. I am scared to drive my car in the event of a crash, due to the fact that my airbags won’t go off due to the recall. Mazda said to just “be aware until we have a fix” I cannot just “be aware” if I get into an accident and my airbags don’t go off.
Car was turning left in front of me. I was going about 30 mph. I started to steer to the right of the car into a passing lane. The AEB stopped me and the guy behind me rear-ended me. The system did not need to react, I was not going to hit the car in front of me, but I could not steer to the right until I came to the passing lane.
Second event: Again about 30 mph, a FEDEX truck was turning left in front of me, as I steered to the right to pass it, the AEB stopped me, fortunately there was no one behind me this time. The last time this happened I was rear-ended.

Safety Rating for the 2025 MAZDA MAZDA3

NHTSA has not yet tested the 2025 MAZDA MAZDA3 in its New Car Assessment Program.

Technical Service Bulletins for the 2025 MAZDA MAZDA3

Mazda Motor Corp. has issued 8 technical service bulletins (TSBs) for the 2025 MAZDA MAZDA3. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

SA-011-25 — STRUCTURE:BODY

Some customers will report that their fuel door was stuck closed and would not open to refuel the vehicle. Follow the repair steps below unless the conditions outlined in TSB 09-007/25 - FUEL-FILLER LID PANEL IS DEFORMED for 2019-2025 Mazda3 and 2020-2025 CX-30 are present.

SA-009-25 — UNKNOWN OR OTHER

Some customers may experience a Connected Vehicle failure. The MyMazda App may display an Error Code. This document provides Error Code description and recovery information to assist with repairs.

SA-006-25 — UNKNOWN OR OTHER

Customers may report no audio when using the infotainment fader function fully adjusted to the rear. If the customer's vehicle is among the trim levels referenced above it is equipped with a 6-speaker infotainment system and does not include rear door speakers even though there are speaker grills/covers in the...

SA-005-24a — UNKNOWN OR OTHER

Customers may report no audio when using the infotainment fader function fully adjusted to the rear. If the customer's vehicle is among the trim levels referrenced above it is equipped with a 6-speaker infotainment system and does not include rear door speakers even though there are speaker grills/covers in the...

SA-015-24d — UNKNOWN OR OTHER

Alexa Built-In Frequently Asked Questions (FAQ)

SA-015-24d — ELECTRICAL SYSTEM

Alexa Built-In Frequently Asked Questions (FAQ)

SA-068-24 — UNKNOWN OR OTHER

Some customers may complain about scratches on the instrument cluster lens.

SA-060-24 — STEERING

Before judging a steering wheel as having premature wear or a defect, first clean the steering wheel as explained in the repair information. Some vehicles may have steering wheel stains caused by chemicals such as hand lotions.

NHTSA Investigations for the 2025 MAZDA MAZDA3

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the MAZDA MAZDA3

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Other MAZDA Models

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