2024 MAZDA MAZDA3 — Problems, Recalls & Safety Data

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5/5

★★★★★

Safety Rating

20

Owner Complaints

6 Crashes

3

Recalls

ACTIVE RECALL

56

Service Bulletins

0

Investigations

Overview of the 2024 MAZDA MAZDA3

The 2024 MAZDA MAZDA3 has received a total of 20 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 7 recall campaigns affecting this vehicle, covering issues with AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE, LANE DEPARTURE: SENSING SYSTEM: CAMERA, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING. 56 technical service bulletins have been issued by Mazda Motor Corp. for this model year. The most commonly reported problems involve the Electrical System (4 complaints), Forward Collision Avoidance Automatic Emergency Braking (2 complaints), and Structurebody (2 complaints).

Recalls for the 2024 MAZDA MAZDA3

NHTSA has recorded 7 recalls for the 2024 MAZDA MAZDA3, potentially affecting up to 209,137 vehicles.

Recall 25V357000 — AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE

| 171,412 vehicles affected

Defect: Mazda North American Operations is recalling certain 2024-2025 Mazda3 and CX30 vehicles. The Sophisticated Air Bag Sensor (SAS) units may set an error code and deactivate the air bags, due to a low battery condition.

Consequence: Air bags that do not deploy in the event of a crash increase the risk of injury.

Remedy: Dealers will reprogram the SAS unit with improved software or replace the unit, free of charge. Owner notification letters were mailed July 24, 2025. Mazda's number for this recall is 7525E.

View full details →

Recall 24V649000 — LANE DEPARTURE: SENSING SYSTEM: CAMERA

| 672 vehicles affected

Defect: Mazda North American Operations (Mazda) is recalling certain 2024 Mazda 3, CX-30, and 2025 CX-50 vehicles. A malfunction in the forward sensing camera (FSC) may prevent the automatic emergency braking system and the lane-keep assist system from functioning. In addition, the headlights will not automatically adjust from high beams to low beams as intended.

Consequence: Automatic braking, steering assist, and headlight control systems that do not function as intended can increase the risk of a crash.

Remedy: Dealers will inspect and replace the forward sensing camera as necessary, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Mazda customer service at 1-800-222-5500, Option 6. Mazda's number for this recall is 6824H.

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Recall 24V649000 — FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

| 672 vehicles affected

Defect: Mazda North American Operations (Mazda) is recalling certain 2024 Mazda 3, CX-30, and 2025 CX-50 vehicles. A malfunction in the forward sensing camera (FSC) may prevent the automatic emergency braking system and the lane-keep assist system from functioning. In addition, the headlights will not automatically adjust from high beams to low beams as intended.

Consequence: Automatic braking, steering assist, and headlight control systems that do not function as intended can increase the risk of a crash.

Remedy: Dealers will inspect and replace the forward sensing camera as necessary, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Mazda customer service at 1-800-222-5500, Option 6. Mazda's number for this recall is 6824H.

View full details →

Recall 24V649000 — EXTERIOR LIGHTING:HEADLIGHTS

| 672 vehicles affected

Defect: Mazda North American Operations (Mazda) is recalling certain 2024 Mazda 3, CX-30, and 2025 CX-50 vehicles. A malfunction in the forward sensing camera (FSC) may prevent the automatic emergency braking system and the lane-keep assist system from functioning. In addition, the headlights will not automatically adjust from high beams to low beams as intended.

Consequence: Automatic braking, steering assist, and headlight control systems that do not function as intended can increase the risk of a crash.

Remedy: Dealers will inspect and replace the forward sensing camera as necessary, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Mazda customer service at 1-800-222-5500, Option 6. Mazda's number for this recall is 6824H.

View full details →

Recall 23V718000 — FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

| 11,903 vehicles affected

Defect: Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and MAZDA3 vehicles. Due to a software error, the rearview, front, and/or side camera images may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A camera that does not display an image can reduce the driver's view, increasing the risk of a crash or injury.

Remedy: Dealers will update the view monitor control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6223J.

View full details →

Recall 23V718000 — LANE DEPARTURE: SENSING SYSTEM: CAMERA

| 11,903 vehicles affected

Defect: Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and MAZDA3 vehicles. Due to a software error, the rearview, front, and/or side camera images may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A camera that does not display an image can reduce the driver's view, increasing the risk of a crash or injury.

Remedy: Dealers will update the view monitor control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6223J.

View full details →

Recall 23V718000 — BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

| 11,903 vehicles affected

Defect: Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and MAZDA3 vehicles. Due to a software error, the rearview, front, and/or side camera images may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence: A camera that does not display an image can reduce the driver's view, increasing the risk of a crash or injury.

Remedy: Dealers will update the view monitor control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6223J.

View full details →

Owner Complaints for the 2024 MAZDA MAZDA3

20 complaints have been filed with NHTSA for the 2024 MAZDA MAZDA3. Below is a breakdown by vehicle component.

Most Recent Complaints

left-most lane of a three-lane highway, I pressed the accelerator to maintain the flow of traffic. The vehicle suddenly began revving between 4,000–5,000 RPM without increasing speed. When I attempted to accelerate again, the RPM remained around 3,000, and I immediately received multiple warning messages on the dashboard, including: “Skyactiv Partially Disabled” warning Engine Malfunction warning ATF (Automatic Transmission Fluid) warning light Simultaneously, the vehicle rapidly decelerated from 65 MPH to approximately 55 MPH, creating an extremely hazardous situation and nearly resulting in a collision. I had to carefully maneuver across lanes to reach the shoulder. After shutting the vehicle off and restarting it, the warning lights temporarily cleared; however, the vehicle appeared to be operating in limp mode. I had the car towed home via AAA. After this near-fatal incident, I scanned the vehicle using an OBD2 reader and retrieved diagnostic trouble codes P0780 and P0761, indicating Shift Malfunction and Shift Solenoid 3 Performance issues. To address the issue proactively, I had my mechanic perform two full transmission fluid and filter exchanges on Monday, February 16, 2026, and again on February 18, 2026. Both services included a pan drop, replacement of the transmission filter, use of Mazda OEM transmission fluid (0000A7115QT and FZ01-21-500), and a complete transmission relearn procedure after each service. Despite these efforts, the same codes (P0761 and P0780) reappeared when scanned with a professional-grade diagnostic tool. The battery has been tested and confirmed fully charged. Additionally, my mechanic identified oil leaking from the timing chain cover.
left-most lane of a three-lane highway, I pressed the accelerator to maintain the flow of traffic. The vehicle suddenly began revving between 4,000–5,000 RPM without increasing speed. When I attempted to accelerate again, the RPM remained around 3,000, and I immediately received multiple warning messages on the dashboard, including: “Skyactiv Partially Disabled” warning Engine Malfunction warning ATF (Automatic Transmission Fluid) warning light Simultaneously, the vehicle rapidly decelerated from 65 MPH to approximately 55 MPH, creating an extremely hazardous situation and nearly resulting in a collision. I had to carefully maneuver across lanes to reach the shoulder. After shutting the vehicle off and restarting it, the warning lights temporarily cleared; however, the vehicle appeared to be operating in limp mode. I had the car towed home via AAA. After this near-fatal incident, I scanned the vehicle using an OBD2 reader and retrieved diagnostic trouble codes P0780 and P0761, indicating Shift Malfunction and Shift Solenoid 3 Performance issues. To address the issue proactively, I had my mechanic perform two full transmission fluid and filter exchanges on Monday, February 16, 2026, and again on February 18, 2026. Both services included a pan drop, replacement of the transmission filter, use of Mazda OEM transmission fluid (0000A7115QT and FZ01-21-500), and a complete transmission relearn procedure after each service. Despite these efforts, the same codes (P0761 and P0780) reappeared when scanned with a professional-grade diagnostic tool. The battery has been tested and confirmed fully charged. Additionally, my mechanic identified oil leaking from the timing chain cover.
#11718990 | POWER TRAIN | | N/A miles
left-most lane of a three-lane highway, I pressed the accelerator to maintain the flow of traffic. The vehicle suddenly began revving between 4,000–5,000 RPM without increasing speed. When I attempted to accelerate again, the RPM remained around 3,000, and I immediately received multiple warning messages on the dashboard, including: “Skyactiv Partially Disabled” warning Engine Malfunction warning ATF (Automatic Transmission Fluid) warning light Simultaneously, the vehicle rapidly decelerated from 65 MPH to approximately 55 MPH, creating an extremely hazardous situation and nearly resulting in a collision. I had to carefully maneuver across lanes to reach the shoulder. After shutting the vehicle off and restarting it, the warning lights temporarily cleared; however, the vehicle appeared to be operating in limp mode. I had the car towed home via AAA. After this near-fatal incident, I scanned the vehicle using an OBD2 reader and retrieved diagnostic trouble codes P0780 and P0761, indicating Shift Malfunction and Shift Solenoid 3 Performance issues. To address the issue proactively, I had my mechanic perform two full transmission fluid and filter exchanges on Monday, February 16, 2026, and again on February 18, 2026. Both services included a pan drop, replacement of the transmission filter, use of Mazda OEM transmission fluid (0000A7115QT and FZ01-21-500), and a complete transmission relearn procedure after each service. Despite these efforts, the same codes (P0761 and P0780) reappeared when scanned with a professional-grade diagnostic tool. The battery has been tested and confirmed fully charged. Additionally, my mechanic identified oil leaking from the timing chain cover.
#11676800 | ELECTRICAL SYSTEM | | N/A miles
Car gives me emergency brake warnings about imminent collision maybe once or twice a week with nothing in front of me what so ever and once even straight up just brought me to a complete halt in the middle of the road with absolutely nothing in the road. The dealership basically told me it was a known issue and that “some models are more sensitive than others” and that they will be doing nothing about it. Different models of Mazda 3s from the same year are currently being investigated for the same recalls. This definitely needs to be addressed before I get into an accident.
Car gives me emergency brake warnings about imminent collision maybe once or twice a week with nothing in front of me what so ever and once even straight up just brought me to a complete halt in the middle of the road with absolutely nothing in the road. The dealership basically told me it was a known issue and that “some models are more sensitive than others” and that they will be doing nothing about it. Different models of Mazda 3s from the same year are currently being investigated for the same recalls. This definitely needs to be addressed before I get into an accident.

View all Electrical System complaints →

Safety Rating for the 2024 MAZDA MAZDA3

The 2024 MAZDA MAZDA3 received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).

Test Category Rating
Overall Rating ★★★★★ (5/5)
Frontal Crash ★★★★★ (5/5)
Side Crash ★★★★★ (5/5)
Rollover ★★★★★ (5/5)

Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.

Technical Service Bulletins for the 2024 MAZDA MAZDA3

Mazda Motor Corp. has issued 56 technical service bulletins (TSBs) for the 2024 MAZDA MAZDA3. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

09-043-25 — STRUCTURE:BODY

Some vehicles may experience a clicking noise when opening and/or closing the front door due to a broken front door checker plate.

09-042-25 — STRUCTURE:BODY

Some customers may experience that after the doors are locked and the Fuel Door Lock Delay with MAZDA CONNECT has passed (default setting is 90 seconds), the fuel-filler lid does not lock, but can be opened when pressed. NOTE: The fuel-filler lid does not lock immediately after the doors are...

MSP61a Warranty — UNKNOWN OR OTHER

Mazda Service Program (MSP61) - 2024 CX-30 and 2024 Mazda3, equipped with 6 speakers Connectivity Master Unit (CMU) software concern When using a Bluetooth® connected smartphone and talking with handsfree function on a vehicle with 6 speakers, the person on the other end of the line may have difficulty hearing...

MSP61a Warranty — ELECTRICAL SYSTEM

Mazda Service Program (MSP61) - 2024 CX-30 and 2024 Mazda3, equipped with 6 speakers Connectivity Master Unit (CMU) software concern When using a Bluetooth® connected smartphone and talking with handsfree function on a vehicle with 6 speakers, the person on the other end of the line may have difficulty hearing...

MSP61 FCb — ELECTRICAL SYSTEM

MSP61 - MAZDA SERVICE PROGRAM - 2024 CX-30 AND 2024 MAZDA3 - CONNECTIVITY MASTER UNIT (CMU) SOFTWARE CONCERN. Mazda Service Program (MSP61) – 2024 CX-30 and 2024 Mazda3, equipped with 6 speakers Connectivity Master Unit (CMU) software concern: When using a Bluetooth® connected smartphone and talking with handsfree function on...

MSP61 FCa — UNKNOWN OR OTHER

MSP61 - MAZDA SERVICE PROGRAM - 2024 CX-30 AND 2024 MAZDA3 - CONNECTIVITY MASTER UNIT (CMU) SOFTWARE CONCERN. Mazda Service Program (MSP61) – 2024 CX-30 and 2024 Mazda3, equipped with 6 speakers Connectivity Master Unit (CMU) software concern: When using a Bluetooth® connected smartphone and talking with handsfree function on...

16-001-25 — ELECTRICAL SYSTEM

(Ver. 7230C**-NA03_10026) fixes these software errors (bugs): • The CarPlay icon may not be displayed. • Mazda Connect may not be operable. • The speed limits guidance may be incorrectly displayed while using navigation. • Traffic information in the SiriusXM® may not be updated. • Iincorrect time may be displayed...

SA-026-24b — AIR BAGS

A customer may complain of a rattle noise from the right side of the dash. The noise may be coming from the passenger side airbag.

09-044-24 — SEATS

Some customers may complain that the seat warmer and seat warmer switch light turn off during i-stop operation. This concern may be caused by the dash-electrical supply unit turning off the seat warmer when it receives the i-stop signal. To eliminate this concern, the dash-electrical supply unit control software has...

15-002-24a — FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

This TSB is no longer valid and has been superseded by SPECIAL SERVICE PROGRAM - SSPD7 - CX-30 (DM) AND MAZDA3 (BP) BODY CONTROL MODULE (BCM) AND VEHICLE CONTROL MODULE (VCM) SOFTWARE CONCERN.

Showing 10 of 56 technical service bulletins.

NHTSA Investigations for the 2024 MAZDA MAZDA3

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the MAZDA MAZDA3

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Other MAZDA Models

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