2023 MAZDA MAZDA3 — Problems, Recalls & Safety Data
5/5
Safety Rating
19
Owner Complaints
0
Recalls
28
Service Bulletins
0
Investigations
Overview of the 2023 MAZDA MAZDA3
The 2023 MAZDA MAZDA3 has received a total of 19 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. 28 technical service bulletins have been issued by Mazda Motor Corp. for this model year. The most commonly reported problems involve the Electrical System (3 complaints), Unknown Or Other (3 complaints), and Engine (2 complaints).
Recalls for the 2023 MAZDA MAZDA3
There are no recalls on file with NHTSA for the 2023 MAZDA MAZDA3. No Active Recalls
Owner Complaints for the 2023 MAZDA MAZDA3
19 complaints have been filed with NHTSA for the 2023 MAZDA MAZDA3. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 3 | 2 | 1 | 1 | 0 |
| Unknown Or Other | 3 | 1 | 1 | 0 | 1 |
| Engine | 2 | 0 | 1 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 2 | 1 | 0 | 0 | 0 |
| Power Train | 2 | 0 | 0 | 0 | 0 |
| Service Brakes | 2 | 2 | 0 | 1 | 0 |
| Air Bags | 1 | 1 | 1 | 0 | 1 |
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 1 | 0 | 1 | 0 |
| Structurebody | 1 | 0 | 1 | 0 | 0 |
| Tires | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
On 14th, 2026, while traveling at approximately 60 mph on the northbound 55 Freeway near the Katella exit, my vehicle suddenly began to shake violently without any prior warning. In response, I attempted to slow down by applying the brakes; however, the speedometer rapidly increased even as I maintained firm pressure on the brake pedal. Immediately afterward, the vehicle pulled sharply to the left, causing a complete loss of steering control and resulting in a collision with the center median barrier. Despite the force of the impact, the airbags did not deploy, raising additional concerns about potential safety system failures. At no point before the incident were there warning lights, alerts, or indications of mechanical or electronic issues. The vehicle had also undergone its regularly scheduled maintenance at the Tustin Mazda dealership on January 2nd, 2026, just prior to the accident. Given the sudden shaking, unintended acceleration, loss of braking effectiveness, steering failure, and non‑deployment of airbags, I believe this incident may involve one or more manufacturer defects affecting critical safety systems. I respectfully request that NHTSA investigate this matter. I also believe the vehicle’s Event Data Recorder (EDR) may contain information relevant to identifying the root cause of these failures.
On 14th, 2026, while traveling at approximately 60 mph on the northbound 55 Freeway near the Katella exit, my vehicle suddenly began to shake violently without any prior warning. In response, I attempted to slow down by applying the brakes; however, the speedometer rapidly increased even as I maintained firm pressure on the brake pedal. Immediately afterward, the vehicle pulled sharply to the left, causing a complete loss of steering control and resulting in a collision with the center median barrier. Despite the force of the impact, the airbags did not deploy, raising additional concerns about potential safety system failures. At no point before the incident were there warning lights, alerts, or indications of mechanical or electronic issues. The vehicle had also undergone its regularly scheduled maintenance at the Tustin Mazda dealership on January 2nd, 2026, just prior to the accident. Given the sudden shaking, unintended acceleration, loss of braking effectiveness, steering failure, and non‑deployment of airbags, I believe this incident may involve one or more manufacturer defects affecting critical safety systems. I respectfully request that NHTSA investigate this matter. I also believe the vehicle’s Event Data Recorder (EDR) may contain information relevant to identifying the root cause of these failures.
On 14th, 2026, while traveling at approximately 60 mph on the northbound 55 Freeway near the Katella exit, my vehicle suddenly began to shake violently without any prior warning. In response, I attempted to slow down by applying the brakes; however, the speedometer rapidly increased even as I maintained firm pressure on the brake pedal. Immediately afterward, the vehicle pulled sharply to the left, causing a complete loss of steering control and resulting in a collision with the center median barrier. Despite the force of the impact, the airbags did not deploy, raising additional concerns about potential safety system failures. At no point before the incident were there warning lights, alerts, or indications of mechanical or electronic issues. The vehicle had also undergone its regularly scheduled maintenance at the Tustin Mazda dealership on January 2nd, 2026, just prior to the accident. Given the sudden shaking, unintended acceleration, loss of braking effectiveness, steering failure, and non‑deployment of airbags, I believe this incident may involve one or more manufacturer defects affecting critical safety systems. I respectfully request that NHTSA investigate this matter. I also believe the vehicle’s Event Data Recorder (EDR) may contain information relevant to identifying the root cause of these failures.
The active braking support feature of this vehicle falsely warns me of an imminent collision. It happens pretty often, the system is obviously not quite smart enough. Last week, while accelerating away from a stop light in moderately heavy traffic, the active braking system APPLIED THE BRAKES in a panic manner, causing the vehicle to almost come to a complete stop, and I missed being rear-ended by the car behind me by inches. There appears to be no method to permanently deactivate this "safety" feature. I can turn it off through a series of menus in the infotainment system, but each time I start the car the system turns itself back on again.
My 2023 Mazda 3 started to have a more terrible and annoying rattle after 3000 miles. The engine will resonate and knock when it reaches a certain speed. The slow speed light throttle acceleration rattles. The most annoying thing is the multiple rattles inside, dash, door panels, and roof. It is like a can in the summer. What’s more terrible is that in the winter, its internal door panels, windows, and dash make a knocking sound like a screw is loose. I went to multiple Mazda dealers and it was obvious that they could not find and fix the issue. They either said they didn’t hear it or said it was a "normal noise". This is disappointing and unacceptable.
Safety Rating for the 2023 MAZDA MAZDA3
The 2023 MAZDA MAZDA3 received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★★ (5/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2023 MAZDA MAZDA3
Mazda Motor Corp. has issued 28 technical service bulletins (TSBs) for the 2023 MAZDA MAZDA3. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
09-034-25 — UNKNOWN OR OTHER
Some customers may notice water in the trunk after a car wash or heavy rain. This may be caused by insufficient sealing performance of the trunk lid weatherstrip. Due to improper installation of weatherstrips, the lip of the weatherstrip may lean toward the inside of the trunk, resulting in insufficient...
09-034-25 — STRUCTURE:BODY
Some customers may notice water in the trunk after a car wash or heavy rain. This may be caused by insufficient sealing performance of the trunk lid weatherstrip. Due to improper installation of weatherstrips, the lip of the weatherstrip may lean toward the inside of the trunk, resulting in insufficient...
SA-016-25 — UNKNOWN OR OTHER
The new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore a new one will need to be ordered and installed when replacing the differential. NOTE: The breather threads have a sealant and locking compound that prevents it from being reused. Refer...
SA-012-25 — ELECTRICAL SYSTEM
Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.
15-001-25 — UNKNOWN OR OTHER
Some vehicle may experience the i-ACTIVSENSE/ALH warning lights on and a system error messages may be found in the center display as well. DTC U3000:04 (FSC) is stored in memory • DTC U3000:04 (FSC) - Forward sensing camera (FSC) internal malfunction • This may be caused by a hardware failure...
SA-008-25 — ELECTRICAL SYSTEM
Some customers may complain about intermittent audio no sound from the MAZDA CONNECT infotainment system and/or static noise from the speakers. The concern may be reproduced by tapping on the dash pad near the MAZDA CONNECT center display and the following DTC's may be stored. U0186:08 Communication error with audio...
SA-005-25 — STEERING
Before judging a steering wheel as having premature wear or a defect, first clean the steering wheel as explained in the repair information. Some vehicles may have steering wheel stains caused by chemicals such as hand lotions.
09-005-25 — SEATS
Some customers may complain that the seat warmer does not operate when turning the ignition on while the seat is warm but when turning the ignition off then on again, the seat warmer begins to operate appropriately. DTCs “B1030:13” and/or “B1032:13” are stored. This is caused by the seat warmers...
09-003-25 — ELECTRICAL SYSTEM
Some customers may experience that the out-of-area (reception area) type auto lock function sometimes fails. When the front door is being closed with a hand touching one or both of the touch sensors on the front outer handle, the out-of-area (reception area) type auto lock function may fail. Control software...
09-049-24 — ELECTRICAL SYSTEM
Some customers may experience rear subwoofer audio sound pauses intermittently at high volume levels. When the volume level is lowered, the subwoofer audio sound resumes. The actual volume level may vary depending on the audio source. If the audio source consists of many low frequency (40 - 70 Hz) sounds,...
Showing 10 of 28 technical service bulletins.
NHTSA Investigations for the 2023 MAZDA MAZDA3
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MAZDA MAZDA3
- 2018 MAZDA MAZDA3 — 137 complaints
- 2019 MAZDA MAZDA3 — 116 complaints
- 2020 MAZDA MAZDA3 — 49 complaints
- 2021 MAZDA MAZDA3 — 66 complaints
- 2022 MAZDA MAZDA3 — 31 complaints
- 2023 MAZDA MAZDA3 (current)
- 2024 MAZDA MAZDA3 — 20 complaints
- 2025 MAZDA MAZDA3 — 5 complaints
- 2026 MAZDA MAZDA3 — 0 complaints
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- MAZDA CX-9 — 1,786 total complaints
- MAZDA CX-7 — 1,539 total complaints
- MAZDA PROTEGE — 1,377 total complaints
- MAZDA MPV — 1,156 total complaints